Cancel My Recent Orders

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Answer #1: Posted by waelsaidani1 on November 27th, 2014 9:19 AM

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waelsaidani1

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May 12th, 2013

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Cancel Transaction Open a Case in Resolution Centre When you open a case in our Resolution Centre to cancel a transaction, messages between you and the buyer are tracked through our system. Opening your case

You can open a case to cancel a transaction up to 45 days after the sale.
Open your case in the Resolution Center. You can get there any time by clicking the Resolution Center link at the bottom of most eBay pages. If you go to the Resolution Center from your listing in My eBay, the item number of your listing will automatically be entered in your case.
Open your case on the eBay country site where you sold the item.

You won't be able to open a case to cancel a transaction if the buyer has opened a case and:

The buyer's case is still open.
The case was closed in the buyer's favor.
We refunded the buyer but didn't ask you for reimbursement.

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