Zynga Poker On Face Book

i joined fb on tuesday im 74 i have no bank account so my daughter bought me 216 million poker chips it accepted her payment an my chips were prossesing i went to go on the next day it said i had been disabled for security reasons i e mailed them so did my daughter an stilli cant get on it but they have my daughters 89 pounds they said i have multiple accounts i only have the 1 account and sent an e mail telling them but no answer back