Zanussi ZWG6141P Support Question
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Question posted by riverstream100 on January 8th, 2017
Feet Unbalanced On Washer Unsure Which Size Spanner
Current Answers
Answer #1: Posted by techyagent on January 9th, 2017 1:15 AM
Unlevel
Make sure your washing machine is on a levelled surface. If it isn't, you will have to adjust the washing machine's feet to level the appliance.
Please note that Samsung washing machines use several types of levelling feet.
To adjust the feet using Type A feet:
1. Level your washer by turning the adjustable feet in or out as shown.
2. When your washing machine is levelled tighten the locking nut using a screw driver
To adjust the feet using Type B feet:
1. Unfasten the locking nut by turning it to the left using a spanner.
2. Level your washing machine by turning the adjustable feet in or out using your hand.
3. Fasten the locking nut by turning it to the right using a spanner.
Overloading the machine
The machine will make more noise if it is overloaded, or if the load is unbalanced.
You can see a video on balancing your load here, or click here to see what a small, medium, or large load looks like in a Samsung washing machine.
Refer to your manual to determine the correct load for each cycle for your machine, and ensure that the total weight of a wet load does not exceed the maximum capacity for the machine.
Other possible causes
Are the shipping bolts removed?
When installing the machine, the shipping bolts at the back of the unit should have been removed.
1. Loosen bolts with a wrench if they are too tight to be removed by hand
2. Grip the shipping bolt with your hand and pull through the wide section of the hole. Repeat for each bolt.
3. Fill the holes with the supplied bolt hole covers. (Make sure you keep the shipping bolts in the event you have to move the machine)
Is your washing machine touching another object?
Ensure that your machine has been installed on a hard, level surface with sufficient space around it that it does not touch the walls or another object.
Calibrating the machine
If none of the above are the problem, try recalibrating the machine. Calibration ensures that the machine detects weight correctly.
Make sure the drum is empty and there is nothing on top of the machine before running the calibration
Thanks
Techygirl
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