Reset Password

How can I reset password. I think my accout has been hacked because I answer question and do not work

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Answer #1: Posted by bengirlxD on May 30th, 2013 9:31 AM

This answer was accepted by the poster of the original question.

bengirlxD

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Go to the account login page at yahoo.com. You'll need to contact the Yahoo! Security Team directly by selecting "My account may have been compromised" under the "I can't access my account" option when signing in since your security question wasn't working. The hacker probably changed your settings. You'll need to enter your cellphone number and a security code will be messaged to you that will allow you to reset your password and gain access to your account once again.

Feel free to resubmit the question if you didn't find it useful.

Answer #2: Posted by xylovezoro on August 12th, 2013 5:06 PM

xylovezoro

Member since:
August 12th, 2013

Points: 120

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Yahoo! Sign In For security reasons, you need contact Yahoo! Customer Care to help you reset your password.

If you used an alias or profile name, we recommend that you try again with the Yahoo! ID associated with the alias. If not, you can contact Customer Care to help reset your Yahoo! password.Why do I have to wait?

We have locked this option for your protection because we believe someone may have unauthorized access to your account. Contact customer care.

Yahoo Knowledge Base Results

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What if I forgot my password or Yahoo! ID? | Yahoo! Account Help
... last time you what you created your Yahoo! Why doesn't my password work? ID Alternate email address, mobile phone number, or the answers to your secret questions A Reset Your Password link will be sent to the Sign-in the Reset your password If you entered your secret question incorrectly or forgot what your Yahoo! ID reminder, or both. If...
Why can't I use my secret questions to reset my password? | Account Information Help
... If you have no longer have requested this you have access to reset my password? In an effort to help keep your account secure, you will not be able to receive your password using your secret questions and answers if you have not accessed your secret questions within 24 hours. Once you can use my secret...
Yahoo! Sign in & Registration Help Form | Account Information Help
...ID you have access to the Alternate Email Address? Security Question Security Answer Security Question #2 (If Applicable) (Optional) Security Answer #2 (If Applicable) (Optional) What are reporting, the ... respond. What is your Account Information? We want to help you to reset my password online Enter additional information here: Please be as specific as possible. Check...