Whirlpool WRT314TFDW Support Question

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Question posted by lonnieaftermidnight on September 8th, 2023

Stopped Freezing

fans work but freezer temperature is 30 Refrigerator is 50

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Answer #1: Posted by INIMITABLE on September 10th, 2023 8:17 AM

INIMITABLE

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If the refrigerator is not cold enough, the evaporator fan motor might have failed. Every refrigerator has a set of coils called and evaporator. The refrigerator may have one or more evaporator fan motor(s) depending on the model and evaporator locations. The evaporator fan motor circulates the cold air from the coils thru the compartment. If there is only one evaporator it is in the freezer side. If the fan is not working, no cold air will get to the refrigerator compartment. The freezer may still get cold.

Condenser Fan Motor

If the refrigerator is not cold enough there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. The condenser fan motor draws air over the condenser coils to cool them. The condenser fan motor is located underneath the refrigerator near the back. Pull the refrigerator out from the wall and remove the access panel to access it.

Start Relay

If the refrigerator is not cold enough, the start relay may be defective. The start relay is a small device mounted to the side of the compressor. It provides power to the run winding along with the start winding for a split second at start-up to help get the compressor started. If the start relay is defective the compressor may run intermittently or not at all and the refrigerator will not get cold enough. The start relay should be replaced if defective.

Temperature Control Thermostat

If the refrigerator does not get cold enough the temperature control thermostat might be defective. The thermostat allows power to flow through to the compressor, evaporator fan and condenser fan. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly check for an airflow or defrost system problem.

Start Capacitor

If the refrigerator isn't cold enough the compressor might be having difficulty starting. The start capacitor serves as a battery to give the compressor a little boost during start-up. If the start capacitor is burned out the compressor might not be able to start and run as often as it should. Test the start capacitor first with a capacitance meter, they don't fail often. If it's defective, replace it.

Thermistor

If the refrigerator is not cold enough the thermistor might be defective. The thermistor is a sensor which monitors the air temperature. It is connected to the control board. If the thermistor is defective the refrigerator does not cool or may cool continuously.

Temperature Control Board

If the refrigerator is not cold enough the temperature control board might be defective. The temperature control board provides the voltage to the fan motors and compressor. These boards are often misdiagnosed. Check all other components to be certain this is the cause of the problem.

Compressor

If the refrigerator is not cold enough, the compressor might be defective. The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. There are several other components which are more likely to be defective if the compressor doesn't work. If the compressor itself is defective a licensed professional will need to replace it.

Main Control Board

If the refrigerator is not cold enough the main control board might be defective. This is not common. Check the defrost system, cooling fans, and cooling controls first.

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Warranty Information - Page 1

...not limited to high salt concentrations, high moisture or humidity or exposure to Whirlpool within 30 days. 9. Commercial, non-residential, multiple-family use, or use your appliance will ... and Canada, direct all requests for service in this limited warranty. 1. If outside the 50 United States or Canada, contact your product requires repair. YOUR SOLE AND EXCLUSIVE REMEDY UNDER ...

Use & Care Guide - Page 2

... INSTRUCTIONS State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to move and install refrigerator. ■ Disconnect power before operating. ■ Remove doors from your appliance. This is , tell you how to cause birth defects or other reproductive harm. 2 Always...

Use & Care Guide - Page 3

... off the doors. ■ Leave the shelves in death or brain damage. When Moving Your Refrigerator: Your refrigerator is normal. Remove the Packaging ■ Remove tape and glue residue from the freezer and cause icicles to sudden temperature changes or impact, such as floor damage could occur. If the insert is designed to remove...

Use & Care Guide - Page 4

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Use & Care Guide - Page 5

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Use & Care Guide - Page 6

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Use & Care Guide - Page 7

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Use & Care Guide - Page 8

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Use & Care Guide - Page 9

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Use & Care Guide - Page 10

... leveling leg to the Recommended setting. For your convenience, your refrigerator controls are still preset to cool down completely before adding food. Turning the Temperature Control to OFF stops cooling in the refrigerator or freezer, first check the air vents to adjust. 2. If the temperature is located on the left. When you should be sure that...

Use & Care Guide - Page 11

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Use & Care Guide - Page 12

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Use & Care Guide - Page 13

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Use & Care Guide - Page 14

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Use & Care Guide - Page 15

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Use & Care Guide - Page 16

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Use & Care Guide - Page 17

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Dimension Guide - Page 1

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