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Question posted by georgedalimonte on May 19th, 2016

Lock Door

My Duet model WFW72HED72 is locked up and I cannot unlock the door to re-start the cycle. I tried to unplug and turned off the breaker then set the cycle to drain and tapped the start button 2 times per the manul. No luck so far. Can you help?

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Answer #1: Posted by Odin on May 19th, 2016 5:30 PM

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Odin

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Consider http://bit.ly/1WFPJYJ. If that does not seem applicable, consider one of the [other] links at http://www.repairclinic.com/RepairHelp/Washing-Machine-Repair/11-5-1448086-/Whirlpool-Washing-Machine-WFW72HEDW0-Troubleshooting.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by georgedalimonte on May 19th, 2016 7:02 PM

georgedalimonte

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May 19th, 2016

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I figured this out on how to unlock the door on the Duet Washer.

1 - Unplug the washer

2 - Remove the 3 torx screws on the back of the machine's top

3 - Pull the top back so that you can stick your hand behind the front panel just above the door lock reach for the round plastic ring.

4 - pull the plastic ring and pull on the door handle at the same time and leave the door open

5 - Plug the washer back in or turn the breaker on

6 - Press the cancel/start button to cancel the cycle and or restart the cycle.

7 - Let the machine tun for one cycle so that it resets itself.

You should be OK now, good luck

Related Whirlpool WFW9470WW Manual Pages

Owners Manual - Page 2

... Hose 8 Secure the Drain Hose 8 Level the Washer 8 Complete Installation 9 FEATURES AND BENEFITS 9 WASHER USE 10 Starting Your Washer 10 Using the Proper Detergent 10 Using the Dispenser 11 Pausing or Restarting 12 Changing Cycles, Options, and Modifiers 12 Status Lights 13 Cycles ...13 Normal Washer Sounds 15 Options...15 Modifiers 16 Laundry Guide 17 LAUNDRY TIPS 18 Loading 18...

Owners Manual - Page 3

... the drain hose ■ Locking pliers (that open to reduce the risk of hose failure. Inlet hose (2) C. Beaded strap F. Drain hose form B. Drain hose G.Hose clamp F G 3 Transport bolt hole plug (4) E. Inlet hose washer (4) D. The parts supplied are in the washer drum. INSTALLATION REQUIREMENTS Tools and Parts Gather the required tools and parts before starting installation...

Owners Manual - Page 4

... washer. Installation clearances ■ The location must be large enough to allow the washer door ...Laundry tub or standpipe taller than 96" (2.4 m) Sump pump system (if not already available) Overhead sewer Standard 20 gal. (76 L), 30" (762 mm) tall drain tub or utility sink and sump pump (available from whom you purchased your washer and dryer? You will need ■ A water heater set...

Owners Manual - Page 5

...) (25 mm) 5 Recessed or closet installation - top and bottom air openings for the recommended spacing. Washer on pedestal 18" min. (457 mm) 76" (1930 mm) 5½"** (140 mm) 1" (25...Required spacing **For venting out the side, 1" (25 mm) spacing is allowed. Closet door with vents *Min. Side view - Recommended installation spacing for cabinet installation ■ The dimensions...

Owners Manual - Page 6

... B) The standpipe drain requires a minimum diameter standpipe of the washer. Do not remove ground prong. See "Tools and Parts." C D 6 A B Laundry tub drain system (view C) The laundry tub needs a...need. Standpipe drain system - A time-delay fuse or circuit breaker is required. It is recommended that may be plugged into a grounded 3 prong outlet. Drain System The washer can be ...

Owners Manual - Page 8

... bulges, kinks, cuts, wear, or leaks are recessed (see illustration C), put the hooked end of the washer, first side to side, then front to the laundry tub leg or standpipe with an additional two-thirds turn. Floor drain You may need additional parts. Tightly wrap the beaded strap around the water inlet hoses and...

Owners Manual - Page 9

.... High-Efficiency Wash System Your new front-loading, high-efficiency washer saves time with detergent first, then the water is just right for more clothes at the proper time in and mixed with fewer, larger loads. Stepped cleaning starts the wash cycle with AFFRESH™ Cycle This cycle uses steam to remove stains (such as a king-sized...

Owners Manual - Page 10

... cycle and run it is used , and that of force transmitted to persons, read the IMPORTANT SAFETY INSTRUCTIONS before washing clothes. The 6-Point Suspension System reduces the amount of your washer. Starting Your Washer Using the Proper Detergent Use only High Efficiency detergents. Do not store laundry products on the handle. Open the washer door by the washer...

Owners Manual - Page 11

.... 2. Open the dispenser drawer and add laundry products to the proper compartment. 3. Turn on load size. Selectable options will glow green. The preset settings provide the recommended fabric care for the selected cycle will show in washer errors, longer cycle times, and reduced rinsing performance. See "Options." 6. If desired, select the BUTTON SOUND. Select Loud, Soft, or Off...

Owners Manual - Page 12

...2. Press POWER. 3. Select desired cycle. 4. Press START (for approximately 1 second). To cancel a cycle 1. Press PAUSE/CANCEL twice. 2. The washer powers down, the door unlocks, and clothes can be removed. NOTE: If the water level or the temperature is normal. Available selections will glow amber. Press PAUSE/CANCEL twice. 2. Press POWER. 3. Select DRAIN/SPIN. 4. When the spin...

Owners Manual - Page 13

... , press and hold CONTROLS LOCK/UNLOCK for the selected cycle. Door Locked When the status light glows, the door is lit, all buttons are available with the remainder of the panel, will change settings after the cycle is unbalanced. Add a garment This washer allows an 8-minute period in the cycle and adjust the Estimated Time Remaining display. The washer door unlocks and items can add...

Owners Manual - Page 14

... performance during the Clean Washer cycle. A Rinse/Spin cycle is especially designed for delicate articles. This cycle combines fast-speed tumbling, a shortened wash time, and high speed spin to reduce wrinkling. CRADLE CLEAN™ motion offers gentle fabric care for ■ Loads that you set your laundry. This cycle uses a higher water level. This cycle combines medium-speed...

Owners Manual - Page 15

... door is automatically set to help freshen your laundry. You can customize your wash by a quiet, ultra low energy fan) for a cycle. Available options will be 3 short tones, and the light for 3 seconds. 15 The countdown to your clothes, soon after this time expires, or if you are part of the selected wash cycle is locked and unlocked...

Owners Manual - Page 19

...and drain steps to Step 7. If using one AFFRESH® washer cleaner tablet to inspect all remaining bleach is rinsed from the washer. 2. This will cause product damage over time. 3. The door will ...NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will continue. ■ The machine will bring in the washer. a) If no items are detected in the...

Owners Manual - Page 21

... only HE (High Efficiency) detergents. ■ "F22" (Front door lock) Select PAUSE/CANCEL twice to the Main Wash compartment. Was the door open after completion of draining. Reinstall hoses, turn water on, and check for laundry items sticking out beyond the door opening. You may extend underneath both washer and dryer to follow these instructions can result in...

Owners Manual - Page 22

... the display? During the imbalance routine, the time displayed may cause imbalance. Door locked at the end of non-HE detergent can cause a film residue which can be activated to the dispenser? Select DRAIN/SPIN to the original cycle. ■ Did you should tumble freely during the spin? The washer door will not operate correctly with a low...

Owners Manual - Page 23

... your appliance. When calling, please know the purchase date and the complete model and serial number of appliances ■ Referrals to fulfill the product warranty... inlet hose. (2-pack) 8212526 Washer drip tray, fits under all 31682 All purpose appliance cleaner 1903WH Laundry supply storage cart W10135699 AFFRESH® Washer Cleaner 8541503 DUET® stack kit 23 In the...

Dimension Guide - Page 1

... mm) (102 mm) A. See "Tools and Parts." Side view - Front-Loading Automatic Washer PRODUCT MODEL NUMBERS WFW9470W Electrical: A 120 volt, 60 Hz., AC only, 15- wall or floor (views A & B) The standpipe drain requires a minimum diameter standpipe of the washer. A time-delay fuse or circuit breaker is required. It is allowed. 1" (25 mm) 27" (686 mm) 1" (25...

Parts List - Page 3

... 2 8182119 Bellow 3 8183270 Lock, Door 4 8182211 Clamp, Bellow To Front Panel 5 W10313165 Screw 6 W10217552 Hook, Door 7 8181758 Screw 8 8181661 Screw 9 8181660 Screw 10 8183195 Frame, Door Back Support 11 8181659 Clamp, Glass Support 12 8181655 Glass, Door 13 8183202 Hinge, Door 14 W10295703 Clamp, Glass 15 8183256 Frame, Door Front Support 16 W10248071 Screen, Door 17 W10248123 Trim...

Parts List - Page 10

... Hoses W/One Straight End & One 90 Degree End & 4 Rubber Washers) 285863 Drain Extension 4396899 Rear Guard 8541503 Stack Kit 31682 All Purpose Appliance Cleaner W10135699 Affresh Odor Remover 8212526 Washer Drip Tray 1903WH Laundry Supply Storage Cart 10 W10326930 Part No. OPTIONAL PARTS (NOT INCLUDED) For Models: WFW9470WW01, WFW9470WR01, WFW9470WL01 (White) (Red) (Mercury Silver) Illus...

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