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Western Digital WDBACY3200ABK Support Question

Western Digital WDBACY3200ABK Support Question

Find answers below for this question about Western Digital WDBACY3200ABK.
Question posted by babuvidu on December 5th, 2017

Portable Hard

WDBACY3200ABK portable hard not working

Requests for more information

Request from canbama on December 5th, 2017 7:55 AM
1. Is it powering on at all?

2. If it is powering on, have you double-checked the connections to make sure they are properly secure?

3. If you put your ear near it when it powers on, do you hear ANY sound? If so, please describe it - certain sounds can mean certain things.

4. What kind of casing houses this portable hard drive and has it been removed from that casing anytime recently?

Current Answers

Answer #1: Posted by hzplj9 on December 5th, 2017 2:19 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,873,510
1,100
points
If your laptop or PC will see the drive then a solution could be to low level format the drive. This will of course delete all data on the drive but in some cases can recover a drive that will not format or is in-accessible. You can download this program which is freeware from this link.

http://download.cnet.com/HDD-Low-Level-Format-Tool/3000-2094_4-75544788.html

Hope that helps.

Answer #2: Posted by techyagent on December 5th, 2017 7:58 AM
techyagent

Member since:
June 17th, 2014

Points: 4,799,790
100
points
To get the issue resolved for you i kindly request you to please go ahead and contact western digital technical support

Technical Support: 1.800.275.4932

Thanks


Techygirl

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