Get support for Western Digital WDBAAF5000EBK - My Book Essential 500 GB External Hard Drive

Western Digital WDBAAF5000EBK Support Question

Western Digital WDBAAF5000EBK Support Question

Find answers below for this question about Western Digital WDBAAF5000EBK - My Book Essential 500 GB External Hard Drive.
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Question posted by frank41954 on March 6th, 2011

Broken Wd 500 My Book

Can a western digital External hard drive 500gb My Book be fixes,it drop on the floor,it turns on,it finds the driver But it does not open or show up on pc

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Related Western Digital WDBAAF5000EBK Manual Pages

Quick Install Guide (pdf) - Page 1

... you encounter problems with this product, please contact WD Technical Support. and other companies. Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630 4079-705028-800 Jun 2009 My Book® Essential™ Specifications subject to other countries; All rights reserved. and My Book and My Book Essential are registered trademarks in the U.S. Other marks...
Product Specifications (pdf) - Page 2

...Book Essential External Hard Drives Product Features See your life safe in these award-winning drives even smaller, sleeker, and more from actual products. Streamlined design We've made these regions. © 2009 Western Digital... WDBAAF0015EBK 1 TB WDBAAF0010EBK 750 GB WDBAAF7500EBK 640 GB WDBAAF6400EBK 500 GB WDBAAF5000EBK Western Digital, WD, the WD logo, My Book and Put Your Life On It...
User Manual - Page 4

MY BOOK ESSENTIAL USER MANUALL 5 Locking and Unlocking the Drive 27 Password Protecting the Drive 27 Unlocking the Drive 28 Unlocking the Drive with the WD SmartWare Software 29 Unlocking the Drive Without the WD SmartWare Software 29 Changing Your Password 30 Turning Off the Drive Lock Feature 31 6 Managing and Customizing Your Drive 32 Using the WD SmartWare Icon 32 Opening the WD ...
User Manual - Page 5

MY BOOK ESSENTIAL USER MANUALL Unlocking the Drive 53 Unlocking the Drive with the WD SmartWare Software 53 Unlocking the Drive Without the WD SmartWare Software 55 Uninstalling WD SmartWare Software 56 9 Troubleshooting 57 Installing, Partitioning, and Formatting the Drive 57 Frequently Asked Questions 57 A Installing the SES Driver 59 Installing on Windows XP Computers 59 Installing the...
User Manual - Page 14

... your first backup. See: • "Password Protecting the Drive" on page 27 • "Registering the Drive" on page 10). MY BOOK ESSENTIAL USER MANUAL 4. b. This completes the getting started procedure after selecting Retrieve a backup. Note: In this case, the WD SmartWare initial Drive Settings screen includes a Return to Backup button for accessing all...
User Manual - Page 17

... effortlessly-Bring back your valuable data to protect your drive from unauthorized access or data theft. • Protect your data automatically-Automatic, continuous backup instantly makes a copy whenever you disconnect and reconnect the drive to your data or just overwritten an important file. MY BOOK ESSENTIAL USER MANUAL Figure 9. Then, whenever you add or...
User Manual - Page 18

... MY BOOK ESSENTIAL USER MANUAL WD SmartWare Home Screen The WD SmartWare Home screen provides four tab-selected options: • Home-Provides a Content Gauge with the capacity of each hard drive in or...drive. Note that: • The System category, shown against a blue background in six categories where: This file category Documents Mail Music Movies Pictures Other Includes files with the drop...
User Manual - Page 19

... is not available for backups. CONNECTING THE DRIVE AND GETTING STARTED - 14 MY BOOK ESSENTIAL USER MANUAL In the Content Gauge for a description of the file categories. Note: The small number of files that are shown in the Additional Files category when you first install the WD SmartWare software-before performing your first backup...
User Manual - Page 24

... the Western Digital Online Store website. b. Click External Hard Drives and select the best drive to suit your My Book drive. confirmation prompt reminds you clicked Stop Backup at step 3, the Stop backup? If you that were just copied to your future requirements. 5. On the Backup screen (see Figure 10 on the drive to complete the backup. MY BOOK ESSENTIAL USER...
User Manual - Page 34

... disconnect and reconnect the drive to your computer, the WD SmartWare software displays a Drive is locked message in place of the Content Gauge for your My Book drive: To unlock your password in your drive and enable the WD SmartWare software. Type your drive using the WD SmartWare software: 1. MY BOOK ESSENTIAL USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever...
User Manual - Page 37

... Icon After you have installed the WD SmartWare software, the WD SmartWare icon displays in the taskbar and select WD SmartWare. MY BOOK ESSENTIAL USER MANUAL 16 Managing and Customizing Your Drive This chapter includes the following sections describe how to use the icon and other ways to find out if the drive is locked: MANAGING AND CUSTOMIZING...
User Manual - Page 38

... turn off before shutting down . 2. Press the power button on , and if the problem persists, contact WD Support. Locked or in a format that the WD SmartWare software does not understand (non-Windows format in the taskbar, and then click Safely remove My Book Essential USB HDD: You might hear the drive power down or removing the drive...
User Manual - Page 40

... settings of your drive off during the warranty period and find out about the Enable Backup and Retrieve check box on page 27), click Preferences to make sure your drive is working properly. • Sleep Timer-Turn your drive for WD SmartWare software updates check box to WD SmartWare screen. Customizing Your Drive Settings The WD SmartWare software makes...
User Manual - Page 42

MY BOOK ESSENTIAL USER MANUAL Registering the Drive The WD SmartWare software uses your computer's Internet connection to register your drive. On the Drive Settings screen (see Figure 17 on page 27), click Registration to display the Register Drive dialog: 3. Select or clear the Yes, I want to register your drive. Click Register Drive to receive e-mail notifications about software updates...
User Manual - Page 43

MY BOOK ESSENTIAL USER MANUAL 2. You can download these to restore your My Book to erase the drive, Locked, Have forgotten or lost your password and must erase the drive, THEN see . . . Not locked, Want to its original configuration after restoring the WD SmartWare software and disk image. (See "Password Protecting the Drive" on page 27.) MANAGING AND...
User Manual - Page 44

... utility to signify that you erase your drive. 5. Make five attempts to display the WD SmartWare drive unlock screen: • Start the WD SmartWare Drive Unlock utility by : a. The fifth invalid password attempt displays the Too Many Password Attempts prompt: 4. To erase your password: 1. b. MY BOOK ESSENTIAL USER MANUAL Using the Drive Unlock Utility. Either: • Click the...
User Manual - Page 45

... AND CUSTOMIZING YOUR DRIVE - 40 Note: Erasing your drive also removes your drive, you like to do? Uninstalling on the Welcome to WD SmartWare screen and now want to use a password to protect your password. prompt. prompt on Windows XP 1. However, you sure... Click Start > Control Panel. 2. MY BOOK ESSENTIAL USER MANUAL After the drive erase operation...
User Manual - Page 46

MY BOOK ESSENTIAL USER MANUAL Uninstalling on your My Book drive. Click Start > Control Panel. 2. If you ever need to restore the WD SmartWare software and disk image on your computer, or move the drive to another computer and install the software there, you have erased or reformatted the drive, go to proceed... MANAGING AND CUSTOMIZING YOUR DRIVE - 41...
User Manual - Page 47

... continuously monitors key internal performance attributes of your drive. To run the drive diagnostics and status checks is a failure-prediction function that tests the drive for error conditions, and inserts bad-sector markers as required. MY BOOK ESSENTIAL USER MANUAL 17 Checking Drive Health The files on your My Book drive are important to you encounter disk error...
User Manual - Page 58

... whether the Please provide your password prompt appears or not. MY BOOK ESSENTIAL USER MANUAL Using the My Book Icon To safely dismount the drive using the drive power button: 1. or control-click the My Book icon on the desktop and click Eject "MY BOOK" where "MY BOOK" is the name you assigned to the volume when you...

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