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Western Digital WDBAAA3200ABK Support Question

Western Digital WDBAAA3200ABK Support Question

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Question posted by x7fernandez on April 13th, 2012

Seems To Be Block. Can´t Access My Data On My Passport Essencial Wd

i access my passport on a different laptop. when try to access on mine, it is asking for format. can´t lose my data.

Current Answers

Answer #1: Posted by hzplj9 on July 8th, 2012 5:49 AM
hzplj9

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If you can access the data on a certain laptop I would advise you to connect to that one and copy/backup your data from it. Then reformat the drive and restore the information. It is likely that the formatting is corrupted which only allows one laptop to access the drive.

Related Western Digital WDBAAA3200ABK Manual Pages

Quick Install Guide (pdf) - Page 1

North America English Spanish 800.ASK.4WDC (800.275.4932) 800.832.4778 Asia Pacific Japan +800.6008.6008 ...If you encounter problems with this product, please contact WD Technical Support. Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630 4079-705027-800 Jun 2009 My PassportEssential™ Specifications subject to other countries; and other companies...
Product Specifications (pdf) - Page 1

...™ software automatically and continuously backs up your data and gives you a visual display of your backup as it happens. WORL RIVES LLING EXTE My PassportEssential™ Portable Hard Drives Smaller, smarter backup and storage D'S BEST SE WD RNAL HARD D Automatic, continuous backup Visual backup control center Password protection and hardware-based encryption The world...
Product Specifications (pdf) - Page 2

..., one megabyte (MB) = one million bytes, one gigabyte (GB) = one billion bytes, and one terabyte (TB) = one place. My Passport Essential Portable Hard Drives Product Features See your backup, set drive security, run diagnostics, manage the power settings, and more from the WD SmartWare control center. Our smallest portable drive ever We designed a smaller, high-quality, integrated USB...
User Manual - Page 2

...and Data Recovery Information. • Knowledge Base - If the answer is available 24/7. E-mail support is free for your WD product. • Registration - To help for support, have your WD ... telephone support during the warranty period. Contacting WD Technical Support When contacting WD for your WD product or software. Accessing Online Support Visit our product support website at...
User Manual - Page 3

...The My PassportEssential™ Portable Hard Drive provides high-performance portable storage for purchasing this WD product. For the latest WD product information and news, visit our website at www.westerndigital.com. Kit Contents • My Passport Essential Portable Hard Drive • USB cable • Quick Install Guide USB Cable My Passport Essential Portable Hard Drive Quick...
User Manual - Page 4

...; To allow proper ventilation, do not block air slots located on top of the device that may be handled with WD technical support. MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your external storage product: • Do not drop...
User Manual - Page 5

...32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from support.wdc.com/download. ABOUT YOUR WD DRIVE - 3 2 About Your WD Drive Features MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL LED The power/activity LED is located on the drive, be needed for computers with all its contents. Connection to a USB 1.1 port transfers data...
User Manual - Page 6

... your choice on your computer, you must install the utilities and software manually. When finished, a menu displays a list including WD Sync software. Note: If autorun is displayed during this installation, click Accept or Continue. 4. Turn on the menu; Connect the USB cable as shown. 3. 3 Connecting the Device MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL 1.
User Manual - Page 7

MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Windows Right-click the Safely Remove Hardware icon in your computer. TURNING OFF/DISCONNECTING THE DEVICE - 5 Macintosh Drag the My Passport icon to the Trash icon for proper dismount. After the device icon disappears from the desktop, you may hear the drive power down...
User Manual - Page 8

... larger than 32 GB in file transfer time versus USB 1.1. Contact the adapter card manufacturer for your WD portable USB drive. A: Hi-Speed USB is the drive not recognized under My Computer or on your system configuration, your computer may be needed for installation procedures and more information. 45 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Troubleshooting...
User Manual - Page 9

6 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found ... 60950-1, UL 60950-1: Sûreté d'équipement de technologie de l'information. CE Compliance For Europe Marking by WD could void the user's authority to operate this is no guarantee that this device has been approved for US and Canada...
User Manual - Page 10

... removing external enclosures, including but not limited to accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data, or data contained ... Western Digital 20511 Lake Forest Drive Lake Forest, California 92630 U.S.A. Warranty Information MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Obtaining Service WD values your business and always ...

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