Get support for Western Digital WDBAAA3200ABK - My Passport Essential 320 GB External Hard Drive

Western Digital WDBAAA3200ABK Support Question

Western Digital WDBAAA3200ABK Support Question

Find answers below for this question about Western Digital WDBAAA3200ABK - My Passport Essential 320 GB External Hard Drive.
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Question posted by yaqubbaigmirja on June 14th, 2012

My Wd Passport Is Not Getting Detected By My Laptop.

MY WD PASSPORT IS NOT GETTING DETECTED BY MY LAPTOP.I AM USING IT SINCE 2YEARS.A MONTH AGO IT ACCIDENTALLY FELL DOWN FROM A HEIGHT OF 1 METER ,I DIDN'T CONNECTED IT TO ME LAP AND CHECHED NOW WHEN I AM CONNECTING IT MY LAP IS NOT DETECTING IT BUT TILL THEN IT WORKED REALLY EXCELLENT.PLZ HELP ME I NEED HELP   ASAP .COZ MY VALUBLE INFO IS HIDDEDN THERE AND I LOST MY BACKUP TOO 2MONTHS B4 GOT MY LAPTOP FORMATTED .PLZ ITS P/N:-WDBAAA3200ABK-00 S/NO:-WX21A40N9208

Current Answers

Answer #1: Posted by cyborgdale on June 17th, 2012 2:05 PM
This answer was accepted by the poster of the original question.
cyborgdale

Member since:
June 17th, 2012

Points: 7,720
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Hard drives do not like to be dropped. A one meter drop is extreme for a hard drive. That height is even shorter if the hard drive is powered on at the time. You could try to open the case and hope that only the interface is damaged (not likely) otherwise it is just a paperweight. Since it was powered off, all of the data is still on the disks inside maybe without damage. A data recovery company may be able to recover all of it but it will cost BIG, BIG bucks. I have heard into the thousands of dollars. You may just have to write it off.

Related Western Digital WDBAAA3200ABK Manual Pages

Quick Install Guide (pdf) - Page 1

...other countries; Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630 4079-705027-800 Jun 2009 My PassportEssential™ All rights reserved. North America ... +31.880062100 Middle East +31.880062100 Africa +31.880062100 Western Digital, WD, and the WD logo are trademarks of Western Digital Technologies, Inc. and other companies. Technical ...
Product Specifications (pdf) - Page 1

... continuously backs up your data and gives you a visual display of your backup as it happens. WORL RIVES LLING EXTE My PassportEssential™ Portable Hard Drives Smaller, smarter backup and storage D'S BEST SE WD RNAL HARD D Automatic, continuous backup Visual backup control center Password protection and hardware-based encryption The world's most popular portable...
Product Specifications (pdf) - Page 2

...only), 320 GB, 500 GB, 640 GB Midnight Black WDBAAAxxxxABK Pacific Blue WDBAAAxxxxABL Real Red WDBAAAxxxxARD Cool Silver WDBAAAxxxxASL Arctic White WDBAAAxxxxAWT * Arctic White available only in EMEA, Middle East and Africa. Product Specifications Interface USB 2.0 Kit Contents Portable hard drive WD SmartWare software USB cable AC adapter Quick Install Guide Dimensions Height...
User Manual - Page 2

... in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Register your WD product. • Registration - Get online installation help us an opportunity to get the latest updates and special offers. • Warranty & RMA Services - This 30-day period starts on the date of free...
User Manual - Page 3

... information and news, visit our website at www.westerndigital.com. MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL 1 Getting Started Thank you install the latest updates and service pack (SP). The My PassportEssential™ Portable Hard Drive provides high-performance portable storage for purchasing this WD product. For Mac, go to the Apple menu and select Software...
User Manual - Page 4

... external storage product: • Do not drop or jolt the device. • Do not move the device during the applicable warranty period for your product. Drives may block ventilation. Do not stack any objects on the underside, top, or rear of the enclosure. GETTING STARTED - 2 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Registering Your WD Product Your WD...
User Manual - Page 5

... 480 Mb/s. To create partitions larger than 32 GB in your product, download the My Passport utility, and follow instructions as a single FAT32 ...WD DRIVE - 3 Windows 2000 and XP users can overcome file size limitations by reformatting the drive to support.wdc.com. 2. Go to NTFS using the Disk Management utility. 2 About Your WD Drive Features MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE...
User Manual - Page 6

..., click Quit to begin using the drive. Drive utilities are installed automatically. If a security alert is disabled on your choice on the menu; Note: If autorun is displayed during this installation, click Accept or Continue. 4. To install software, double-click your computer. 2. 3 Connecting the Device MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL 1. CONNECTING THE...
User Manual - Page 7

MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Windows Right-click the Safely Remove Hardware icon in your computer. After the device icon disappears from your system tray and select Safely Remove Hardware. You may hear the drive power down properly, and you can safely disconnect the USB interface cable from...
User Manual - Page 8

...use the drive on the computer desktop? Note: If your USB 2.0 controller is plugged in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from external drives...GB in to 12 Mbps. A: Although USB 1.1 cables work with USB 2.0 peripherals and USB 2.0 PCI adapter cards. 45 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE...the U.S., contact WD Technical Support ...
User Manual - Page 9

...VCCI) from this product is used in accordance with the instructions, may cause radio interference. CE Compliance For Europe Marking by WD could void the user's authority .../CSA-C22.2 No. 60950-1, UL 60950-1: Safety of the FCC Rules. 6 MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply...
User Manual - Page 10

... the course of warranty, check the warranty expiration (serial number required) via support.wdc.com. If it is for damages including, but not limited to WD's specification therefor. Warranty Information MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL Obtaining Service WD values your expense.

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