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Western Digital WD800U017 Support Question

Western Digital WD800U017 Support Question

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Question posted by cqjake on July 26th, 2012

Hd Attempting To Be Disk Drive.

When I attatch Western Digital WD800U017 - Passport to my Win XP machine it installs the device as if it is a disk drive not a hard drive and is unusable.

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Related Western Digital WD800U017 Manual Pages

Quick Install Guide (pdf) - Page 1

... at store.westerndigital.com. After the disk icon disappears from the desktop, you must connect the optional power supply before the USB cable) If external power is powered by a Listed, Direct Plug-In Power Unit marked "Class 2" and rated 5.0 VDC, 1.0A. WD Passport™ Portable HARD DRIVE Quick Install Guide 1 Connect the USB cable to...
Quick Install Guide (pdf) - Page 2

.... and WD, the WD logo, WD Passport, and WD Sync are designed to provide reasonable...Western Digital 20511 Lake Forest Drive Lake Forest, CA 92630 U.S.A. Other marks may attempt to boot from defects in accordance with the limits of a Class B digital device..., b) cannot reasonably be shipped in a particular installation. TECHNICAL SUPPORT If you need additional information or help...
Product Specifications (pdf) - Page 2

....6008.6008 +31.20.4467651 North America Spanish Asia Pacific EMEA Western Digital and WD are trademarks of the information you save to your data than WD. 1A USB 2.0 host and USB 2.0 certified cable are required to other companies. WD Passport Portable Hard Drives Performance Specifications Buffer Data transfer rate1 Rotational speed Read seek time...
User Manual - Page 6

... System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features Major features of the My Passport drive include: Ultra-fast transfer rates-When connected to a USB 3.0 port, My Passport lets you are ready to step up to three times when compared to USB 2.0 transfer time.* *Performance may vary based on your digital life. WD...
User Manual - Page 36

...more than one . If you can continue using your computer for each one internal hard drive or multiple drive partitions, repeat the backup procedure for other things during the backup. If you ... the backup 11. If any files could not be to relegate the drive to view the Western Digital Online Store website. b. MY PASSPORT USER MANUAL 9. Click the WD Store link to longterm archive storage and...
User Manual - Page 41

... you created one when you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security LOCKING AND UNLOCKING THE DRIVE - 36 MY PASSPORT USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the...
User Manual - Page 43

... only have only one locked My Passport drive connected to your computer • When you select the locked drive on either : • The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security • The WD Drive Utilities icon on your desktop if...
User Manual - Page 46

...If you have more than one with the password that you installed the application • Start > All Programs > Western Digital > WD Apps > WD Security 2. f. On the Change Security dialog: a. b. Type your password: 1. MY PASSPORT USER MANUAL Changing Your Password To change . LOCKING AND UNLOCKING THE DRIVE - 41 Click Update Security Settings. 3. c. Select the Change password...
User Manual - Page 47

... either: • The WD Security desktop shortcut icon if you created one that you continue your drive: 1. On the Change Security dialog: a. If you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security 2. c. b. MY PASSPORT USER MANUAL CAUTION! Type your computer, select the one when you have more than one supported...
User Manual - Page 48

... the WD SmartWare software does not start automatically, you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND CUSTOMIZING THE DRIVE - 43 or right-clicking the WD Quick View icon in...
User Manual - Page 50

... computer, select the one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on the drive. 1. Registering the Drive WD Drive Utilities uses your computer's Internet connection to register your drive after a certain period of inactivity to your drive. Registering the drive provides free technical support during the...
User Manual - Page 52

...you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities...drive's condition. • Complete Drive Test The most comprehensive drive diagnostic is on page 10. 2. MY PASSPORT USER MANUAL • Quick Drive Test Your My Passport drive has a built-in Data LifeguardTM diagnostic utility that you want to run all three whenever you encounter disk...
User Manual - Page 53

... computer, select the one that you want to erase the drive, Have forgotten or lost your drive, you will need any of data if you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on your My Passport when the drive is . . . Not locked, Locked, Want to erase. 3. If you have...
User Manual - Page 55

... the WD software and disk image. (See "Password Protecting the Drive" on page 36.) MANAGING AND CUSTOMIZING THE DRIVE - 50 Click Erase Drive to protect your password. If you used a password to display a warning about erasing all of the data on page 51. MY PASSPORT USER MANUAL 3. The fifth invalid password attempt displays the too many...
User Manual - Page 58

....) MANAGING AND CUSTOMIZING THE SOFTWARE - 53 Click the Settings tab to enable or disable the Preferences option. software, WD SmartWare WD Drive Utilities WD Security Click Start > (All) Programs > Western Digital > . . . MY PASSPORT USER MANUAL 3. You must restart the backup job manually after reinstalling the software. (See "Backing Up Files" on page 24). 2. On...
User Manual - Page 60

... Utility from http://support.wdc.com/product/download. TROUBLESHOOTING - 55 110 MY PASSPORT USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using either the Windows Disk Management utility or similar third-party software. Refer to your system has a USB...
User Manual - Page 62

... Wizard screen, select Yes this time only to allow Windows XP to connect to the Internet: 1. INSTALLING AN SES DRIVER - 57 Click Next to your computer Note...PASSPORT USER MANUAL 1A Installing an SES Driver If you do not install the WD software, you need an SES driver installed on Windows computers to keep the hardware popup wizard from displaying every time you connect your My Passport drive...
User Manual - Page 71

...installation. These limits are encouraged to try to correct the interference by the CE symbol indicates compliance of this equipment. This unit generates, uses, and can be determined by turning the equipment off and on file at Western Digital...help. Approuvé pour les Etats-Unis et le Canada. This device complies with the applicable directives has been made and is connected. ...
User Manual - Page 73

...purchased. WD shall have attempted to modify the Software supplied... appearing on your own risk. MY PASSPORT USER MANUAL Limited Warranty WD warrants that..., or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and... Asia Pacific region, unless otherwise required by Western Digital. Western Digital is not responsible for a nominal charge from...
User Manual - Page 77

... reserves the right to be mentioned herein that belong to other rights of WD. Other marks may result from its use . All rights reserved. Western Digital 3355 Michelson Drive, Suite 100 Irvine, California 92612 U.S.A. 4779-705063-A02 Jan 2013 No license is assumed by implication or otherwise under any infringement of patents or...

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