My Order # 3672025009107

I placed order April 5, 2020 and delivery was supposed to be April 14, 2020 and have not received it yet, According to tracking it has been at Carol, Stream, IL since April 15, 2020. What is going on? I am calling the bank to put a hold on payment if I don't get a reply.I sent this message twice and Walmart replied that I will be contacted by a team member of Mancro. That was 2 days ago and no one has contacted me.I have tried calling every customer service number without sucess and looked at cancelling the order and the system does not allow.Please reply on why tracking shows the order arrived at Carol, Stream, IL and has been there for 7 days.

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Answer #1: Posted by waelsaidani1 on April 22nd, 2020 12:01 PM

waelsaidani1

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May 12th, 2013

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Hello visit here: https://help.walmart.com/, scroll down to chat to, click on it to present this problem to a customer representative

Answer #2: Posted by BusterDoogen on April 23rd, 2020 12:37 PM

BusterDoogen

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October 30th, 2011

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You may have already taken this step of contacting the carrier for help in receiving your undelivered package. Best of luck!

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