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Question posted by Cecileennos on January 4th, 2012 9:33 AM

V.reader Is Stuck On A Blue Screen And Won't Turn Off .. Brand New!

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Answer #1: Posted by liberiangirl on January 10th, 2012 12:13 PM

Member since:
January 10th, 2012
Points: 1,230
I had the same thing happen to me. I called the Product support line and they said it was due to outdated software that had a bunch of bugs in it, which is causing the "blue screen of death". So they're sending me a new SD card with correct software on it.

Product support number is 1-800-521-2010.

Answer #2: Posted by nicoleleabrown on March 7th, 2012 8:27 AM

Member since:
March 7th, 2012
Points: 220
220 points
New Information

You can download the software to your own memory card from their website.

Go to V.Reader Recover SD Card Creator on the middle left side of the page. 

Download is only available on PC, no MAC (I had to use another PC since I am a MAC user.) 

There are step by step instructions which are easy to follow.

If you have an SD card in your reader, I would suggest using a different, clean SD card so anything you may have had in your reader will be saved on your original card when you put it back in.

Related Vtech V.Reader Interactive E-Reading System Manual Pages

  • User Manual - Page 2

    ... to reading in a dynamic, engaging way that will make them readers for life. That's why we created V.ReaderTM, where reading comes alive with animated storytelling! In these animated books... pre-reader into a fluent and confident reader. As their reading skills grow, their self-esteem grows... at VTech® To learn more about V.ReaderTM and other VTech® toys, visit
  • User Manual - Page 3

    ... ...Standard Guidelines for Adaptor Toys...How to Play ...• STEP 1: Insert the Storybook Cartridge ...• STEP 2: Turn the V.readertM ... 4: System Menu ...• Watch the Story ...• Reading Games ... actIVItIes ... 7 8 9 • Story Dictionary ...10 Using the V.readertM Touch Screen ...Cleaning the V.reader Touch Screen ...tM 11 11 11 12 Inserting an SD Card ...Connecting to a ...
  • User Manual - Page 4

    ... to life in a kid-tough, touch screen reading system for 3 - 7 year olds. With V.reader your child will discover the joy of reading while watching well-loved characters and stories ... Cable User's Manual Included in This Package One VTech® V.reader animated e-Book system (including V.Reader..., wire ties and tags are not part of this toy and should be discarded for your child's safety...
  • User Manual - Page 5

    ...USB Port Volume Button Brightness Button Touch Screen See-through Cover Headphone Jack DC ...USB Port actIon Press and hold this button to turn the unit on or off. Always do this before removing ... Press this button to adjust the screen brightness. Touch the screen with your finger or with the V.reader pen to play. ... tM Volume Button Brightness Button Touch Screen Pen & Pen Holder Headphone Jack DC...
  • User Manual - Page 6

    ...Play the built-in game. Go directly to the Backpack. Turn the background music on/off. Exit to the previous ... page in Watch the story, or repeat the question in reading Games. Play or pause the story narration ... in Watch the story. Replay instructions, or ask for a hint in reading Games. Turn to the previous page.... a welcome message, or enter answers for some reading game questions. 2010 © VTech...
  • User Manual - Page 7

    ... tM Storybook Cartridge Slot Insert the V.reader to read and play. SD Card ... Installation • Make sure the unit is turned off. • Locate the battery cover ... cover. 1 Battery Notice 2 • The use of new alkaline batteries is recommended for maximum performance.... are not to be recharged. • Rechargeable batteries are to be removed from the toy before being charged (if removable)....
  • User Manual - Page 8

    ...; Do not mix old and new batteries. • Do not mix ... polarity. • Exhausted batteries are to be removed from the toy. • The supply terminals are not to be short... in use. After that, the V.reader will show the screen for 5 seconds, and then will turn off automatically.... NOTE: The use of an adaptor will override the batteries. When the toy is not going to be in use for an extended period...
  • User Manual - Page 9

    ... label should face away from you (image 3). tM 3 STEP 2 : Turn the V.readertM On Turn the V.reader on by holding down the on/oFF button for a few... see My Name and My Avatar screens. These allow you to personalize your V.reader by adding your name and a picture for your avatar. ... and press the green checkmark when you're done. Use the blue arrows to scroll through the avatar choices, and touch one ...
  • User Manual - Page 10

    ... you have saved on your V.reader . The stored items will be listed on the screen. Please see page 12 for details on how to download items to your V.reader . tM tM Certificates You can download certificates as rewards for doing well in the reading Games. Touch the Certificate icon to see your ... Game Touch the Game icon to play a built-in reading game. Touch the moles to fill in the missing ...
  • User Manual - Page 11

    settings: Touch the Settings icon to turn the background music and vocabulary highlight feature on ...the Story. You can press or touch anywhere on the screen to pause the story narration and enter Free ..., touch anywhere on the screen. In Free Play, you can touch the words one by one to read the... and sounds. If you don't touch the screen for a while, the story narration will continue automatically from...
  • User Manual - Page 12

    ... storybook cartridge to reinforce your understanding of the stories you read. The other 7 games teach a variety of age-appropriate reading skills. Choose the game you wish to play from the Reading Games menu. Simply touch the arrow button on the screen to see your answer the question as directed. The following are some examples of the reading games. What Happened? Opposites Attract Rhyme Time...
  • User Manual - Page 13

    Reading Game Curriculum - What's That Noise? reading Game title What Happened? Same Sounds In the Beginning Silly Syllables Capital Idea ... ¡Hola! Bonjour! Opposites Attract Rhyme Time reading Game curriculum Reading Comprehension Onomatopoeia Beginning Sounds/Beginning Letters ... deepen your understanding, some definitions have follow-up questions that relate to the definition you just read. 0
  • User Manual - Page 14

    ...Touch Screen TM V.reader has a touch-sensitive screen that you can interact with by using your finger or the included pen. Lightly touch the screen with your finger or the pen. tM or MENU MENU... cloth with an alcohol-based cleaner and wipe the screen to loosen dirt. 2. Using a clean, dry cloth... downloaded content. • Make sure the unit is turned off. • Open the battery cover, ...
  • User Manual - Page 15

    ...V.reader , as shown above. • Turn on your V.reader . • Locate the USB port on the upper right... symbol that appears on the USB port cover of your V.reader . Please refer to images 6 and 7. tM tM... connecting to your computer with the USB cable, your V.reader screen will show a pop-up window ...Touch (image 9). Touch to connect to the computer to close the window and continue to play and read....
  • User Manual - Page 16

    note : Do not disconnect V.reader or the computer while files are downloading. After you have finished, turn off the unit to save power. When not connected to a computer, please close the USB port cover on the V.reader , for safety. tM tM Computer Requirements Pc Hardware requirements: CPU: Pentium® 4, 1 GHz or above Memory: 256MB Video Adaptor: Graphic card with 1024 x 768 at ...
  • User Manual - Page 17

    ... dismantle it. 5. Always keep your V.reader away from water. 6. Please examine the toy transformer periodically ... your physician. Please note that focusing on an LCD screen at close range for a prolonged period of time ...turned no sound down Headphones are connected Screen turns on, then Battery power low ... (or Program needs to incorrect picture) on be reset screen, and pressing the ON/Off button has ...
  • User Manual - Page 18

    No screen display after pressing ON/Off button Battery power low Incomplete battery ... Securely connect the AC adaptor or car adaptor to both the V.reader and the power source. Poor storybook Remove the...cartridge connection necessary, then re-insert it into the V.reader . tM Securely connect the USB cable to ... using a hub. tM tM If your V.reader does not respond to an inserted storybook cartridge,...
  • User Manual - Page 19

    ... the VTech® logo are registered trademarks of VTech®. V.reader is a trademark of VTech® Electronics North America, L.L.C. ... owners. tM IMPortant note: Creating and developing the V.reader Animated E-Book System is accompanied by a responsibility that we at ... to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to...

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