Vtech InnoTab Pink Interactive Learning App Tablet Support Question
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Question posted by kelleysenter on March 1st, 2015
The Innotab Turns On, But When Asked To Pick A Profile The Screen Will Not
respond when touched? What is wrong? What can I do?
Current Answers
Answer #1: Posted by freginold on May 12th, 2015 5:43 PM
If the screen won't respond at all, you could try resetting the Innotab. To do so, go into Settings and enter R-E-S-E-T into the My Name field (according to the user guide).
If that doesn't help, the touch screen may be broken. According to this Innotab owner, VTech will not replace the screen, nor repair it. You can try contacting VTech customer support at 1-800-521-2010. You could also try purchasing a broken Innotab (many are sold for parts on eBay) and replace the screen yourself. Short of buying a new Innotab, these seem to be the only options.
If that doesn't help, the touch screen may be broken. According to this Innotab owner, VTech will not replace the screen, nor repair it. You can try contacting VTech customer support at 1-800-521-2010. You could also try purchasing a broken Innotab (many are sold for parts on eBay) and replace the screen yourself. Short of buying a new Innotab, these seem to be the only options.
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