Vtech InnoTab Interactive Learning App Tablet Support Question
Vtech InnoTab Interactive Learning App Tablet Support Question
Find answers below for this question about Vtech InnoTab Interactive Learning App Tablet.Need a Vtech InnoTab Interactive Learning App Tablet manual? We have 1 online manual for this item!
Question posted by jennay010706 on December 26th, 2011
Vtech Innotab Learning Lodge Navigator- Device Not Found Error
Please help.... Vtech device not connected error message! Learning Lodge Navigator for Innotab PC. I have over 9 hours of trying. I have already found out las Player problems, this error was after I resolved that. I have tried all my different usb ports, turning it off and on, reconnecting and connecting. uninstalling and reinstalling Learning Lodge and 2 different sd cards. I have Windows 7 64bit. I keep getting that removable disk thing that pops up when the learning lodge opens when the innotab turns on, that says open folder to view files or other autoplay options. But thats the only thing that i can see that would maybe be causing a problem. Thanks for any advice!
Current Answers
Answer #2: Posted by esmedward0 on February 7th, 2013 9:28 AM
esmedward0
Member since:
February 7th, 2013 Points: 1,210
Member since:
February 7th, 2013 Points: 1,210
First of all, please let me clarify - you are NOT required to run an older version of Flash for the Learning Lodge to work, the software is fully compatible with the latest release from Adobe, version 10 is stipulated as a minimum system requirement only, anyone who says otherwise is ill informed, you just need to make sure you select the version for other browsers (i.e not internet explorer) when downloading it, the reason older archived versions resolve the issue is because Adobe include both Internet Explorer AND Other Browser versions in the archive file.
(the below applies specifically to Windows 7 operating systems, others may be similar)
Now - device not recognised, first thing to check:
Plug the Innotab in and switch on, your Learning Lodge program should automatically detect the device and start up, once loaded, shut it down and restart it manually using the shortcut on the desktop, if the device is detected you should see a blue circle confirming connection (see fig 1)
- does the device appear as a removable IFSD drive under your computer menu?
Yes - shut down the Learning Lodge and go to start > computer > C drive > program files(x86) >Vtech >Download Manager > System and double click Agent Monitor.exe then double click DownloadManager.exe to re start the program from an alternative location
No - Check the USB cable is pushed firmly in, if so check confirmed USB connections on the bottom right of your tool bar (green tick next to a USB picture)
If usb connection is confirmed, confirm that all Innotab memory partitions are recognised under device manager:-
Go to Start > right click on Computer > Click 'Manage' when the management console comes up look on the left of the menu and click Device Manager
On the right of the screen, expand the + box against Disk Drives,you should see
Vtech IFSD, Vtech Nand1 and Vtech SD (if SD memory is inserted)
Scroll down the management console - look for 'Other Devices' if you find it click the + next to it to expand, you may see 1 or more 'Unknown devices'
- Right click on the first unknown device and select 'update device driver software'
- From the available options which will appear, choose Browse my computer for driver software' then select 'Let me pick from a list of drivers on my computer'
- You should now see a list of options, select disk drives
- From the next menu, you should see a check box ticked with 'show compatible hardware/software' with 'generic volume or disk drive' listed next to it
- Click 'Next' to install the driver
- Repeat the above step for any other device listed under the 'other devices' section
- If Windows hangs badly (more than 5 minutes) at any point in the above process you may have a problem and need to contact the manufacturer for replacement.
You may get an autoplay window pop up, just close it and restart the Learning Lodge, you should now have a big blue circle against the picture of the device which says 'connected'
Answer #3: Posted by PIXIESKID on December 31st, 2011 9:37 AM
PIXIESKID
Member since:
December 31st, 2011 Points: 90
Member since:
December 31st, 2011 Points: 90
Not sure if this is going to help you, but this is the problem I had. Bought 2 innotabs...downloaded all of the Learning Lodge stuff to the first one with no problem (after the Flash Player problem)....2 days later, hooked the 2nd one up, Learning Lodge (and Innotab) showed connection, but it kept thowing a timeout error....I uninstalled the Learning Lodge completely from my computer and reinstalled it. Worked just fine after that, and did not lose any previous information from the 1st one. Hope this helps!
Answer #4: Posted by shernellb on December 30th, 2011 4:00 PM
shernellb
Member since:
December 30th, 2011 Points: 80
Member since:
December 30th, 2011 Points: 80
It all depends on whether or not you have the software already installed. I had the Learning Lodge for Mobigo and though Innotab was connected it was not recognizing it. I went back to vtech site and downloaded the software again with the innotab attached (i did not delete the old version of Learning Lodge) and it updated it and now works perfectly fine. If you do not have the Learning Lodge installed and seeing the error, just keep the innotab attached to the computer while installing it and it should download the program fine. Hope it works. If you have problems my email is [email protected], email me and Ill try to help
Related Vtech InnoTab Interactive Learning App Tablet Manual Pages
User Manual - Page 2
... generation of learning toys for memory expansion and a headphone jack, all the magic of the hottest trends and having the most high-tech gadgets around.
Dear Parent,
At VTech®, we know how much you . InnoTab™ is important to discover a world of additional apps. Through interactive play . Sincerely,
Your friends at VTech®
To learn more -which...
User Manual - Page 3
... Started
4
Battery Installation
5
How to Play
6
Desktop Menu
7
Status Bar
7
Content
8
Built-in Apps
8
Built-in Content 14
Playing an InnoTabTM Cartridge 15
Online Features
15
Downloads Menu 15
Inserting an SD Card
16
Connecting to a Computer 16
VTech® Kidizoom® Photos and Videos
18
CARE & MAINTENANCE
19
TROUBLESHOOTING
21
TECHNICAL...
User Manual - Page 4
... locks, wire ties, and tags are not part of this toy, and should be discarded for 4-9 year olds.
Kids will love using InnoTabTM to read e-books, listen to music, play games, and more. Included in this package
• One VTech® InnoTabTM Learning App Tablet • One InnoTabTM Pen • One USB Cable • One...
User Manual - Page 5
Product Features
Screen Lock Sliding Switch
Touch Screen
InnoTab™ Cartridge Port InnoTab™ Pen and
Pen Holder Stand
AC Adaptor Jack Headphone Jack Power Button USB Port Home Button Help Button
Volume Buttons Brightness Button
Battery Cover
SD Card Slot Battery Compartment Backup Battery Slot and Cover
Backup Battery Cover
2
User Manual - Page 8
...or cUL697 is recommended.
• Make sure the tablet is running on the screen .
We recommend the use of batteries in fire.
Using a VTech adaptor (AC/DC 7.5V 400mA or 9V 300mA.... Getting started
• The supply terminals are not to be short-circuited.
• The toy is not to be connected to be used for an extended period of time, unplug the adaptor.
5 NOTE: The use...
User Manual - Page 9
...in apps, please see the My Name screen. STEP 2: Personalize Your InnoTabTM The first time you turn on
the marking plate with the toy. • The transformer is only to be connected to...toy plugged in for 10-15 seconds. A VTech® logo and an InnoTabTM logo will appear and remain onscreen for extended periods of time. • The toy is not a toy. • Never clean a plugged-in toy...
User Manual - Page 10
...Status Bar
Built-in Apps: Touch an app icon to reset the time if it
does not match your InnoTab™. Name - You can use your V.Coins.
Built-in Apps
Cartridge Icon
V.Coin Downloads.... This is the time display. Go into the Clock app to play , or manage any content that you have downloaded from Learning Lodge Navigator™. (Please see the Downloads Menu section below for details...
User Manual - Page 11
...edit/settings mode. Touch this to add a new item. is included on your tablet at purchase. (Please see all the e-books you are done with the current ... Touch this to confirm you have downloaded. Touch this to go back/return to read e-books downloaded from Learning Lodge Navigator™. Touch this to purchase and download more details.) Go to vtechkids.com to exit. Flick left or...
User Manual - Page 12
...Previous
Insert an SD card into InnoTabTM and connect your InnoTabTM to your computer to an SD card by using Learning Lodge Navigator™. Select "File Manager" in Learning Lodge Navigator™ to move between the game shelves....you have purchased and downloaded from your tablet at purchase. (Please see the Built-in Learning
Lodge Navigator™ to an SD card
(not included).
User Manual - Page 13
...photo.
Select "File Manager" in
Learning Lodge Navigator™ to your SD card, please see the VTech® Kidizoom® Photos and ...video.
Insert an SD card into InnoTabTM and connect
your InnoTabTM to your computer with the
included ...portrait by using Learning Lodge Navigator™.
Next -
Touch this to return to an
SD card by rotating the tablet (make sure...
User Manual - Page 18
...of the desktop menu screen. NOTE: You will see the downloaded items in the E-Reader app or Downloads menu. content / online features
E-Book: What's That Noise? Playing an ... in that item.
Rufus needed to learn to delete that category. Curriculum: Reading
You can also connect to our Learning Lodge Navigator™ to download great apps, e-books and themes online. Touch the...
User Manual - Page 19
...a Computer
• Download the setup program for Learning Lodge NavigatorTM from www. online features
Inserting an SD Card You can insert an SD card (not included) into your InnoTabTM, as
shown in images 3 & 4.
3
4
Connecting to store game records, downloaded content, photos,...Insert the smaller end of InnoTabTM under the battery cover. - Make sure the tablet is not write-protected.
User Manual - Page 20
... the USB cable, your InnoTabTM screen will show a Connected to your computer with the symbol that appears on your computer. Use your free V.Coins to the Help section of your InnoTabTM. For help using the Download Center refer to download free games, e-books, or apps from Learning Lodge NavigatorTM.
online features
• Insert the larger end...
User Manual - Page 21
... to work with InnoTabTM using Learning Lodge NavigatorTM. Note: For your safety, please do NOT place your InnoTab using third party software (not included). Other video formats can be viewed without conversion on video file conversion, enter "media format converter" into the InnoTabTM. VTech® Kidizoom® Photos and Videos VTech® Kidizoom® Photos...
User Manual - Page 22
... safety. When not connected to save power. Recommended format settings required for video playback compatibility with the use of commercial video files, movies, programs and other parts) and that
may be 19 used until properly repaired. NEVER try to the output cord, blades, housing, or other content for which VTech® accepts no...
User Manual - Page 27
...in Canada, with any damage or loss resulting from MPEG LA, L.L.C. and its suppliers assume no responsibility for any ...to call our Consumer Services Department at VTech® take very seriously. However, errors sometimes can occur. and its suppliers...Learning System products is accompanied by a responsibility that may be implied for any other media to help you might have.
User Manual - Page 28
... the receiver is connected. • Consult the dealer or an experienced radio/TV technician for compliance could void the user's authority to operate the equipment.
25 This Class B digital apparatus complies with Part 15 of the FCC Rules.
This device complies with Canadian ices-003.
However, there is encouraged to try to provide...
User Manual - Page 29
.... The Software and Documentation (including all content contained within the Product) are owned by VTECH, or its licensors retain all right, title and interest, including all intellectual property rights,...THIS IS A LEGAL AGREEMENT BETWEEN YOU AND VTECH INC. ("VTECH"), STATING THE TERMS THAT GOVERN YOUR USE OF SOFTWARE FOR InnoTab OR IN CONNECTION WITH THE APPLICATION OF SOFTWARE ("SOFTWARE"). BY ...
User Manual - Page 30
...is caused by any substantial non-conformity of the Software reported to VTECH in connection with an application or in an environment other updates. The Software may...error corrections, or other than that for Canada. 3. Except to the extent otherwise expressly and unambiguously authorized by applicable law, you shall NOT reverse engineer, decompile, disassemble, translate or attempt to learn...
User Manual - Page 31
...5. TERMINATION. END USER LICENSE AGREEMENT
VTECH MAKES NO WARRANTIES THAT THE SOFTWARE IS ERROR FREE OR IS SUITABLE FOR YOUR PURPOSES. IN NO EVENT SHALL VTECH BE LIABLE FOR ANY LOSS OF PROFITS... This License Agreement will automatically terminate if you fail to effect such termination.
28 VTECH MAKES NO WARRANTIES OTHER THAN THOSE SET FORTH ABOVE, AND HEREBY DISCLAIMS ALL OTHER WARRANTIES...
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