Vtech CS6229-5 Support Question
Vtech CS6229-5 Support Question
Find answers below for this question about Vtech CS6229-5 - Cordless Phone w/ Call Waiting Caller ID.Need a Vtech CS6229-5 manual? We have 1 online manual for this item!
Question posted by kenflorabullock on February 28th, 2013
I Subscribe To Caller Id With Phone Service. Id Doesn't Work. Why?
Incoming call does not show the caller ID. It shows up only as Incoming call. It shows up on our TV screen but not on our phone screen
Current Answers
Related Vtech CS6229-5 Manual Pages
User Manual (CS6229-5 User Manual) - Page 3
...incoming call
during an intercom call............16 Share an outside call 17 Directory 18 Store a directory entry 19 Character chart 20 Search the directory 21 Alphabetical search 21 Dial a directory entry 21 Edit a directory entry 22 Delete from the directory............22 About caller ID... the answering system
on or off 30 Call screening 30 Call intercept 30 Telephone base ringer volume...
User Manual (CS6229-5 User Manual) - Page 5
... sales receipt and original packaging in the event warranty service is necessary.
Handset
(1 for CS6229, 2 for CS6229-2, 3 for CS6228-3 and CS6229-3, 4 for CS6229-4, 5 for CS6229-5, and 6 for CS6228-6)
Wall bracket
Charger and charger adapter
(1 for CS6229-2, 2 for CS6228-3 and CS6229-3, 3 for CS6229-4, 4 for CS6229-5, and 5 for CS6228-6)
Telephone line cord
Telephone base power...
User Manual (CS6229-5 User Manual) - Page 6
...caller ID problems caused by a wall switch
Telephone base
Charger
Use only the power adapters supplied with this product. Contact your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. Telephone wall jack
If you subscribe...designed to digital subscriber line (DSL) high-speed Internet service through your DSL service provider for more...
User Manual (CS6229-5 User Manual) - Page 10
...the ringer temporarily. During a call, press to receive an incoming call when you receive a call waiting alert.
1 While reviewing a call log entry, press repeatedly...show other dialing options when reviewing a call . MENU/SELECT Press to show the menu.
REDIAL/PAUSE Press to mute the microphone. While in a menu, press to hang up . Press and hold to insert a dialing pause.
CID (caller ID...
User Manual (CS6229-5 User Manual) - Page 11
...previous message (page 31). When the phone is not in use , press to play messages (page 31).
IN USE light Flashes when there is an incoming call, or another telephone sharing the ... you have new voicemail, a service offered by your telephone company.
X/DELETE Press to the next message (page 31). Getting started
Telephone base layout
Message window Shows the number of messages and other...
User Manual (CS6229-5 User Manual) - Page 13
... DATE/TIME, then press MENU/SELECT. Press MENU/SELECT to caller ID service, the >SET DATE/TIME date and time are set ," before each incoming call. Press MENU/SELECT to enter a two-digit number or... >LCD LANGUAGE, then press
MENU/SELECT. 3.
Press or to show the menu when the handset is not in all screen displays. 1. Before using the answering system, set . Repeat step 3 until the...
User Manual (CS6229-5 User Manual) - Page 14
...Clearing the voicemail waiting indicator only
turns off these indicators:
>CLR VOICEMAIL HOME AREA CODE
1. Press MENU/SELECT to show the menu when the
ANS. The screen shows TURN OFF ...select >CLR VOICEMAIL, then press MENU/SELECT. Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by pressing MUTE/REMOVE. TURN OFF INDICATOR?
3. Press or to confirm...
User Manual (CS6229-5 User Manual) - Page 18
.... Press /FLASH again to return to answer the new incoming call . RINGER MUTE
Call waiting If you subscribe to call while you are on the telephone base.
14 The handset screen shows MUTED for a few seconds and MUTE appears until the mute function is an incoming call waiting service from your telephone company, you hear an alert tone...
User Manual (CS6229-5 User Manual) - Page 19
... to the desired entry by pressing or . 4. Press MENU/SELECT to dial the displayed number. Chain dialing can be useful when accessing numbers other than phone numbers (such as bank account information or access codes). Press MENU/SELECT to dial the displayed number. Scroll to the desired entry by pressing or...
User Manual (CS6229-5 User Manual) - Page 27
... date are in all areas. It might need combined service). • You have only caller ID service, or only call waiting service. • You do not subscribe to any caller ID or call waiting services, but wish to caller ID services. Telephone operation
About caller ID You can provide caller ID information only if both you and the caller are sent by the telephone company along with call...
User Manual (CS6229-5 User Manual) - Page 28
... characters for the name.
If the phone number has more than 24 digits, only the last 15 digits appear. If you answer a call before the caller information appears on the screen, it is deleted to caller ID service, information about each caller appears after the first or second ring. The caller ID information might intentionally block their names and...
User Manual (CS6229-5 User Manual) - Page 30
...When the number is no caller ID information, the handset shows UNABLE TO SAVE.
26 Press /FLASH or to select an entry. Press MENU/SELECT to dial the entry. Press # to show
800-595-9511 1-800-...to edit the name using the same method as explained in
595-9511 1-595-9511
the directory. The screen displays EDIT NAME. EDIT NAME VTECH_
• Use the dialing keys (see page 20) to browse...
User Manual (CS6229-5 User Manual) - Page 33
... answering system and voicemail indication. To listen to messages recorded on a call , the second caller can use your answering system to four minutes in length. Set your answering system to your voicemail... voicemail to new messages differently. If you subscribe to a voicemail service through your telephone service provider, you receive another call , or the answering system is set to 99...
User Manual (CS6229-5 User Manual) - Page 40
... in use.
You have attempted to review it.
The cordless handset locator is in the call log, out of range...screen messages
NO LINE NO SIGNAL, CALL ENDED
NOT AVAILABLE AT THIS TIME OUTSIDE CALL
**PAGING** PHONE PLACE IN CHARGER
RINGER MUTE
SAVED SPEAKER UNABLE TO CALL TRY AGAIN
UNABLE TO SAVE
XX MISSED CALLS
There is muted temporarily during an incoming call.
Connected to save a caller ID...
User Manual (CS6229-5 User Manual) - Page 45
My telephone does not work at www.vtechphones.com, or call 1 (800) 267-7377. Wait for up to charge the handset before PLACE IN CHARGER or LOW BATTERY appears on the screen (page 3). • ...in the wiring or the local service.
For Customer Service, visit our website at all. • Make sure the battery is in Canada, call 1 (800) 595-9511; Low Battery shows on . • Remove and...
User Manual (CS6229-5 User Manual) - Page 46
...service. If there is no dial tone. • First, try all of them . • If the other cordless telephones. • Test a working telephone at the telephone wall jack. The telephone does not ring when there is an incoming...in the telephone base or charger. • Wait for 15 seconds before plugging it closer to...problem is
in the wiring or local service. Move it back in correctly and
...
User Manual (CS6229-5 User Manual) - Page 47
...cordless handset.
• The handset might be out of range. Mute the cordless handset before dialing. The filter prevents noise and caller ID problems caused by unplugging the electrical power to high-speed Internet service (digital subscriber... other cordless telephones plugged into a different working electrical ...cordless telephones. Wait an extra second before producing a dial tone.
User Manual (CS6229-5 User Manual) - Page 48
... interference. If calls are still not clear, the problem is plugged in your home are not working properly. • Caller ID is a subscription service. Call your cordless phone. DSL) through
your DSL service provider for this feature to high-speed Internet service (digital subscriber line - Appendix
Troubleshooting
• The location of your telephone base can impact the performance of...
User Manual (CS6229-5 User Manual) - Page 49
...a working
electrical outlet ...cordless handset. If
you need to use the Home area code feature (page 10). shows in the power adapter and re-install the battery. Move it . • Make sure the answering system is on. Appendix
Troubleshooting
Caller ID entries do not match the numbers I programmed it closer to two when there are new messages waiting... plug in the handset screen. • The handset...
User Manual (CS6229-5 User Manual) - Page 59
...Answering system 29
B
Battery 3, 38
C
Caller ID 23 Call intercept 30 Call log 24 Call log display screen messages 27 Call screening 30 Call waiting 14 Chain dialing 15 Character chart 20 Charging ...entry 22 End a call 13 Expand your telephone system 39
F
Find handset 14
H
Handset display screen messages 35 Handset icons 37 Handset lights 37 Home area code 10
I
Important safety instructions 47 ...
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