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Question posted by anjugandhi27 on October 18th, 2011

No Power On Light

I am using vonage in India. I have a USA number suddenly all the lights went off from my router. i tried plugging the router at different power points but there is no light only. NO POWER ON LIGHT

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Related Vonage VDV21-VD Manual Pages

User Guide - Page 1

.... The V-Portal's built-in single-port wired router supports your PC or home network connection. Well, the Vonage V-Portal defines the term. Installation and use the two green RJ-11 telephone ports to know your V-Portal Ever hear the term user friendly? The V-Portal can plug one computer directly into your broadband modem and...

User Guide - Page 3

... label surrounding a port on the rear panel of the LCD and Web UI when you 'll typically plug your secondary line to 3 Section 11 which explains limitations on the left of Vonage service, you can place and receive phone calls using Phone Line 1. represents Phone Port 2 or Phone Line 2. Tip: You'll typically...

User Guide - Page 4

... your calls logs for you on Warranty, Remedy and Liability. And, for calling. From power-up or use , letting you know exactly what is connected to use , the VPortal communicates with buttons for navigating through the LCD display. Vonage V-Portal User Guide V-Portal Top The top of the V-Portal contains an LCD display area...

User Guide - Page 10

Try...up to use cable service ...plug it following errors occur: • Your V-Portal can not reach your area. Typically it tells the location of your phone number once an IP address is complete, this problem, simply pull the power...plug the power cord back into the cable/DSL modem. Vonage V-Portal User Guide take a few minutes to complete its start-up process. Most modems have a light...

User Guide - Page 11

...them. After about 30 seconds, plug it has finished powering up, this error should be ...Portal, router, computer, or printer) in the address bar of connecting to Point Protocol over...use PPPoE. A MAC address identifies a device (such as your ISP (cable company) requires you use Point to the Internet. Complete instructions are using DSL service and your cable service. Vonage...

User Guide - Page 15

... a phone jack in your home and your phone directly into green Phone Port 1. 2. Start using Vonage service when the Phone 1 icon displays. Plug phone directly to 15 Section 11 which explains limitations on distributing Vonage service to live telco line. Vonage customer care agents are trained to assist customers with the existing telephone wiring in...

User Guide - Page 16

...Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? Plug known good phone using Vonage service when the Phone 1 icon displays. to run the phone ports diagnostic test and determine if...V-Portal. Short in the phone ports of your home). Tip: You'll typically use your VDV21 with your FAX machine to an active green port of the V-Portal? For FAX...

User Guide - Page 17

... running . 2. If you want to hire someone to make or receive calls on Phone Port 1 or 2 during the short time the test is off-hook. Plug known good phone using Vonage service when the Phone 1 icon displays. To resolve the problem: 1. Note: You will not be able to fix your home wiring...

User Guide - Page 18

... to make or receive calls on -hook and the message still displays, simply using Vonage service when the Phone 2 icon displays. • If you have your phone plugged directly into your V-Portal. Put phones back on Warranty, Remedy and Liability. Start using Vonage service when the Phone 2 icon displays. Start at the main menu and...

User Guide - Page 19

... all phones connected to identify the faulty phone. Start using Vonage service when the Phone 2 icon displays. Like any...is faulty you power up securely (on hook). 2. Therefore, we recommend you can connect to the number of Service by visiting the Vonage website at ... if the error has been corrected (Start at www.vonage.com/tos. Try replacing each phone, one , run the phone ports ...

User Guide - Page 20

...a limit to the number of phones you 'll see phone 1 and phone 2 icons displayed. Like any phone line, there is running. Try replacing each phone line with the Vonage Network. In order to...or a faulty phone connected to a single Vonage line. Vonage Register Error [Code 204] Unplug power connector and plug it in . Start at www.vonage.com/tos. Start using more than five phones on the LCD of ...

User Guide - Page 21

...Disconnect cables from the traditional telephone company. to green phone ports 1 and 2. Start using Vonage service when the Phone 1 and 2 icons display. This message typically displays if there... phone wiring hasn't been completely disconnected from phone ports 1 and 2 immediately. Plug known good phones using known good cables to run the phone ports diagnostic test (System > Diagnostics >...

User Guide - Page 22

...Portal: 1. If any handsets were off-hook: 1. Start using Vonage service when the Phone 1 and 2 icons display. • If you have your phones plugged directly into green Phone Port 1 and 2 of your ... Run Tests? If the V-Portal still displays this error after the test has completed you 're using Vonage service when the Phone 1 and 2 icons display. Start at the main menu and choose System ...

User Guide - Page 23

...cradle when you might have five or less phones you power up your phones are connected, the signal may fade ...to the number of five phones to fix your home wiring, Vonage offers a professional installation service in many geographic areas. Try replacing each ...will not be able to green phone ports 1 and 2. Start using Vonage service when the Phone 1 and 2 icons display. View the Terms...

User Guide - Page 30

... the call made to turn it easy for complete details. How can easily block all calls to remember the number for complete details. Start at www.vonage.com/tos. Note: If you try to use Vonage's Call Return feature and you do not accept anonymous calls. Plus, we make it on Warranty, Remedy and Liability...

User Guide - Page 81

...tab, we've simplified the options. The Power User tab assumes some knowledge of Service by visiting the Vonage website at www.vonage.com/tos. Vonage V-Portal User Guide • Click the checkbox next to the Router Values field. • Click the Apply ... of Service. View the Terms of networking, QoS, or in to the device using the default user name and password. You can pass first.

User Guide - Page 99

... the modem. Vonage V-Portal (Plug the V-Portal's power cord snugly back into the back of the modem.) 2. Before you are firmly snapped into the back of the router.) d. If you continue, be resolved by visiting the Vonage website at least 30 seconds before turning them back on in this order: a. Turn off your ISP uses a PPPoE...

User Guide - Page 101

...the router user name and password). If you are using home wiring and have activated one line of Vonage ...Use Phone Port 1 if you signed up for two lines of the V-Portal? What should I do -it 's a two-wire telephone cord by visiting the Vonage website at the plug - What kind of telephone cord should I use in the middle of Vonage service, use Vonage Internet Phone Service. The plug...

User Guide - Page 103

...If this happens, simply unplug the power cord from the Home Page click ... visiting the Vonage website at www.vonage.com/tos. After about 30 seconds, plug it in ...router settings you touch the V-Portal. A factory reset can I touched my V-Portal and the LCD display went blank. To perform a factory reset using the Reset button, press the Reset button and hold it back in for at 1-VONAGE...

User Guide - Page 111

...is an interface or connection. Port A port is a 12-digit hexadecimal number. PPPoE Point to 111 Section 11 which explains limitations on it is between two other...vonage.com/tos. Some ISPs supply combination modem/routers. Proxy A computer that you can connect a modem and 2 phone ports where you use different standards, formats, or protocols. It works by using...

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Vonage Support - Vonage V-Portal Web User Interface
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