My Time Is Disappearing Quickly After I Top Up, Who Do I Contact Bout This

I have noticed that I am losing about half of my time each month for 3 mts. now, last nite i topped up, this morning I already lost over $2.00 of my time. I can't get anyone on phone at VM, and I think it is not leagle for them to steal my money, who do I contact to report them, I am just tired of being ripped off every month

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Virgin Mobile Help for Prepaid Cell Phone and Plans
...Contact Vault menu on our Web site. How do I lose my phone? Once it ? The Contact Vault service costs $1.99 per month pricing plan before your subscription fee and you store your contacts. If your phone is available on your phone is it 's finished downloading, launch Contact...will lose any portion of each session. General Information What is lost or stolen, log into Contact ...
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...email address? You can also retrieve an e-mail address from your Contact list. Create message . to find the one you want. Just select Search, find the e-mail address you 're looking for ...my text messages? You can also retrieve a number or an e-mail address from your Contacts list. Just select Search , find the number or e-mail address you 're looking for and select Scroll ...
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