Question posted by akatrixie1 on February 21st, 2013

No Service

my husband and i have pre paid vm and have had no service since 10.30am 2/20/13 and still noservice at 3 :25 2/21/13. WHY... this has happened last month as well? Please explain...

Current Answers

Answer #1: Posted by ARSiq on February 21st, 2013 3:04 AM
This answer was accepted by the poster of the original question.
ARSiq

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January 10th, 2013

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Ask people around you if they experiencing same problems (of course they have to use same network as you). If no, is it problem of your phone. If yes, then it is network problem. Inform your service provider about it.

 

 

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  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... to purchase other products or services unless you have to $90 per month) for 3 months. If you're on a Virgin Mobile Monthly Plan and you lose your job, we can receive a maximum credit of enrolling in the Program for full service details. What happens if I get in touch with Roll Forward 18¢TALK 20¢/10¢
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    ... for Service Preserver? With our By the Month plans and $6.99 TALK, your account remains active so long as your service from the Top-Up menu on their cash balance. Here's how it 's the worry-free way to their plans -- What happens if I 've qualified for Service Preserver? Who is eligible for an entire year...
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    ...monthly charge didn't go through , but it 's time for your monthly charge to go through and you don't have to pay the outstanding monthly charge, you can buy a Service Preserver card and use Top-Up cards, what happens... to cover the monthly charge plus taxes and surcharges, you can continue to talk at a rate of 20¢/min for an amount less than the outstanding monthly charge, you don...

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