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Turtle Beach Ear Force XL1 Support Question

Turtle Beach Ear Force XL1 Support Question

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Question posted by kgokay on July 31st, 2014

Ps3 Wont Reconize Turtle Breach Px3 ?

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Answer #1: Posted by waelsaidani1 on July 31st, 2014 1:15 PM
This answer was accepted by the poster of the original question.
waelsaidani1

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First, double-check that your PS3 is configured correctly. In the main menu, go to Settings > Accessory Settings > Audio Device Settings. There, set Input Device and Output Device to your Turtle Beach headset.

NOTE: If the PX3 (or Bravo) does not appear in the Audio Device Settings, double check that you're using the Transmitter USB Cable to connect the transmitter to your PS3, and not the "Charge Only" Cable. The Transmitter USB Cable is the shorter, thicker USB cable. The longer, thinner Charging cable does not contain data lines.
PC/Mac Test

The best way to be sure whether your microphone or USB chat interface has failed is to test your headset on a Windows or Mac computer, using just the USB connection.

1) For a Wired PC headset: Connect the headset's USB plug to a USB port on your PC. Do not connect headset's green/black 3.5mm plug to anything.

For the PX3/Bravo: Set the transmitter to PC/Mac Mode. Now plug the transmitter into the PC using the transmitter USB (data) cable. Nothing else needs to be connected to the transmitter. Make sure the headset is paired correctly with its transmitter (if you power the headset on, the power LED on the transmitter should be solid rather than blinking slowly). To pair, use the following guide: Pairing Instructions

2) Your computer should auto-detect the presence of the "Turtle Beach USB Headset" or "Turtle Beach USB Audio" device and initialize drivers for it. This will happen automatically; there is no separate download required for these drivers. Then, go to the Sound Settings and make sure the Headsets 'USB Chat' or '(Headset) Speakers' are set as the Default Playback Device and Default Recording Device.

Note for XP7 and Sierra only: Set Playback device to "Turtle Beach GAME" and set Recording device to "Turtle Beach CHAT".

3) Once you see the message that your new device is ready to use, go ahead and open your favorite media player application and play a track. If you hear the audio in your headset, then you know the headset installed correctly.

NOTE: Only the CHAT control on the headset will be able to control all audio when the headset is used this way. The GAME control will not do anything.

4) Try recording your voice using an audio recording program such as the Sound Recorder found under Accessories in Windows. In Windows 7, this is Start Menu > All Programs > Accessories > Sound Recorder.

5) After recording your voice, save the recording and play it back.

If you were able to hear the media track and your voice in the recording, then the headsets chat/mic interface is fully functional. Double check the configuration on your PS3(mentioned above) and try plugging the headset into another USB Port.

- If the chat playback has a lot of hiss, it may help to turn up its level in the PS3 controls, while turning down the headset chat level control.

- If the chat interface does not work at all, or is heavily distorted, then the USB connection is faulty and you should contact Tech Support.

- If the computer recognizes it but the console still does not then you should contact Tech Support.

Related Turtle Beach Ear Force XL1 Manual Pages

User's Guide - Page 2

What's in the Box PX3 Headset Headset Charging Cable XBOX 360® Talkback Cable PC/Mac® PS3™ XBOX® PX3 Transmitter Transmitter USB Cable RCA Splitter Cable PX3 Presets Reference Card User Guide TURTLEBEACH.COM Turtle Beach Sticker
User's Guide - Page 3

Table of Contents About the Ear Force® PX3 PX3 Headset PX3 Transmitter Pairing the Headset and Transmitter PS3 Setup XBOX 360® Setup PC/Mac Setup Presets Recharging the Headset Technical Specifications Troubleshooting and Support Maintaining Your Headset Important Safety Information pg 1 pg 2 pg 5 pg 8 pg 9 pg 13 pg 15 pg 17 pg 18 pg 19 pg 20 pg 21...
User's Guide - Page 4

...Ear Force PX3 The Ear Force PX3 is an advanced wireless headset that lets you play for more than 10 hours before requiring a recharge. Digital Signal Processing (DSP) The PX3 uses digital signal processing to hear with the PX3 transmitter. For example, you can customize your PX3 and turn it ideal for optimum audio performance. 1 Rechargeable Battery The PX3...between the PS3 and transmitter ...
User's Guide - Page 5

PX3 Headset 1 GAME 3 T A H C 2 M AIN 1. A double low tone will sound and the LED will automatically shut down to blink about once per second. Main Power Button with LED Powering ON: Press and hold for 3 seconds. Automatic Power OFF: If the Headset...more than 6 second to toggle between the headset and transmitter. (See "Pairing the Headset and Transmitter" on pg. 8 for further ...
User's Guide - Page 6

PX3 Headset (con't) 7 6 5 8 4 9 10 3
User's Guide - Page 7

...XBOX 360 Controller Jack When using the included Headset Charging Cable. Swivel Ear Cups The ear cups may be used to use wired mode... with Adjustable Boom 4 Game Volume Control Turn to adjust the chat volume level. 9. Chat Volume Control Press to adjust game volume level. NOTE: The Headset Charging Cable included with the PX3...
User's Guide - Page 9

.... 8. 3. If this port and insert the other end into an available USB port on the Headset. The LED will be mixed with the game audio and can be adjusted with the headset because it is only active in PS3 and XBOX 360 modes. 7. Game Audio Input Jack Insert the 3.5mm end of the...
User's Guide - Page 13

... Select the connector on the power of the connected device. Cancel 10 Step 3 Press "X" to the PX3. PS3 Setup (Composite) Transmitter USB Cable (included) PS3 AV Cable RCA Splitter Cable (included) Configure PS3 Sound Settings Step 1 In the PS3 menu select: "Settings" > "Sound Settings" > "Audio Output Settings". Step 2 Select "Audio Input Connector / SCART / AV MULTI...
User's Guide - Page 14

... Vocie Changer Keyboard Type Key Repeat Interval Key Repeat Speed Mouse Type Step 2: Set the Input Device and Output Device to Turtle Beach PX3 (PS3). Audio Device Settings Microphone Level 3 Turtle Beach PX3 (PS3) Turtle Beach PX3 (PS3) OK X Enter Back Options Step 3: Set the Microphone Level so that the bar graph barely reaches the red area when you...
User's Guide - Page 15

NOTE: If your headset, you can use it to feed the sound from third party sellers). Setup) Transmitter USB Cable (included) RCA Splitter Cable (... require an XBOX 360 Audio Adapter Cable for audio output when used with an HDMI connection (available from your TV to your Turtle Beach headset. (AUDIO IN jacks will not send sound out to your HDMI TV has red/white AUDIO OUT RCA jack you need AUDIO...
User's Guide - Page 18

... with presets when connecting the Transmitter to a PC or Mac, and appears as Turtle Beach PX3 (PS3) in Windows® and Mac operating systems. In addition to the USB cable... PAIR GAME USB AUX PC/Mac® PS3™ XBOX® PC/MAC PS3™ XBOX® Transmitter USB Cable (included) The PX3 functions as a wireless USB stereo headset when connecting the Transmitter to 3.5mm cable ...
User's Guide - Page 19

... is required and sold separately) from the headset. PS3 console users can be adjusted in this setup). NOTE: The Game volume can use the included Headset Charging Cable for this mode. Chat volume control... wired mode. The Auxiliary input on the headset is inactive, but can be adjusted from a PC or Mac directly to the headset (the PX3 Transmitter is also inactive in your computer....
User's Guide - Page 20

...process the sound, while the Alternate presets are optimized for the PS3 and XBOX 360. For more information visit www.turtlebeach.com....meaning that it 's processed by downloading them from the Turtle Beach website and installing them you 're in on your headset. When the situation has passed, you 're done...PX3 includes 2 preset modes that are optimized for specific game conditions.
User's Guide - Page 21

... , the LED on the Transmitter. It does not include data lines. 18 Headset Charging Cable (included) USB/CHARGE If your headset battery power is fully charged, at which time the headset LED will begin to solid GREEN. Recharging the Headset The PX3 features a rechargeable lithium polymer battery that provides more than 10 hours of continuous...
User's Guide - Page 22

PX3 Headset Technical Specifications · 50mm diameter speakers with neodymium magnets · Digital Wireless RF (2.4GHz) · Frequency Response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser Microphone Frequency Response: 50Hz - 15kHz · Headphone Amplifier: Stereo 35mW/ch, THD
User's Guide - Page 23

... blinking, it might shut down soon after you turn off during very loud sounds in "Pairing the Headset and Transmitter". • Try cycling the power on . The LED under the POWER button on the right ear cup should be "paired" as described in the game or button presses. Troubleshooting Tips No sound...
User's Guide - Page 24

... any accessories in a dry location where there is not responsible if this , keep your headset out of the reach of your pets. Gaming consoles are known to your Turtle Beach Headset, store it in a location where people or pets might accidentally trip over it. Cleaning: Only use a dry cloth or slightly damp cloth...
User's Guide - Page 25

... not cause initial discomfort can 't hear people speaking near you experience ringing in your ears after listening with the headset, it means the volume is important to keep the volume at moderate levels. • Before placing a headset on your ears, turn the volume down completely, then slowly increase it to a comfortable level. • Turn...
User's Guide - Page 27

...© 2011 Voyetra Turtle Beach, Inc. (VTB, Inc.) All rights reserved. This product is incapable of Microsoft Corporation. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Sonic Lens, Ear Guard, the Digital ... Range: 2.404-2.476GHz • Grantee Code/Reg Number: XGB/GC229855 • Voyetra Turtle Beach, Inc. No part of this device must not be reproduced without permission. All ...
User Manual - Page 6

... level. • Turn down the volume if you can't hear people speaking near you experience ringing in your headset out of the reach of VTB, Inc. Turtle Beach, the Turtle Beach logo, Voyetra and Ear Force are registered trademarks of the device. Cleaning solutions may cause undesired operation of Microsoft Corporation. To prevent this happens...

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