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Turtle Beach Ear Force X32 Support Question

Turtle Beach Ear Force X32 Support Question

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Question posted by dearfsu on April 1st, 2014

Turtle Beach X32 Is Making Popping Sound And I Can't Hear Nobody In Party Chat

but they can hear me

Current Answers

Answer #1: Posted by waelsaidani1 on May 20th, 2014 10:42 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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Hello according to Turtlebeach:

Static/Popping/Crackling noises are usually the result of system resource
conflicts or excessive activity along the PCI bus. It could also result from
System overheating, failing fans or even an inadequate System Power Supply.
Often times this is caused by a Video Card, which are known to deplete
system resources in order to achieve better performance at the expense of
other applications.

EXPLANATION:
When another device illegally locks up the bus for more than 1/88200th of
a second, there's a good chance you will lose audio samples resulting in
a glitch in the recording or playback.

RESOLUTION:
1) Update your built-in sound system drivers.

2) Try to lower your Video Card's Hardware Acceleration and see if this
makes any difference. We have seen this work time and again, not only
for static but also for Latency and Syncing issues.

3) Look at your Power settings in the Windows Control Panel. It is probably
set to a "Power Efficiency" mode. Set it to "Best Performance" "High
Performance" (or similar) and you should hear an improvement in audio
performance.

Related Turtle Beach Ear Force X32 Manual Pages

User's Guide - Page 2

... (2) AAA Batteries Table of Contents X32 Headset X32 Transmitter Overview Using the Transmitter Pairing the Headset and Transmitter Setup Equalizer and Sound Field Expander Presets Chat Boost™ Technical Specifications Troubleshooting Important Safety Information X32 Wireless Digital RF Transmitter RCA Splitter Cable TURTLEBEACH.COM Turtle Beach Sticker watch X32 training videos at: www...
User's Guide - Page 4

... ft. Dual-Band WiFi The X32 uses advanced "Dual-Band WiFi" radio technology to be flashing about 6 seconds until you may hear popping or clicking sounds if the headset loses the RF signal. The ... signal. If the LED is slowly pulsing when the headset is on a metal surface, such as described below: R Step 1: Make sure the headset is not required. Avoid placing it means the transmitter can...
User's Guide - Page 5

...HDMI TV has red/white RCA AUDIO OUT jacks you can use it to feed the sound from third party sellers). XBOX 360 Setup (HDMI) XBOX 360 Setup (HDMI) (Alternate Setup) Transmitter...output when used with an HDMI connection (available from your TV to your Turtle Beach headset. (AUDIO IN jacks will not send sound out to your headset, you need AUDIO OUT as shown in the alternate setup.) 5 Transmitter ...
User's Guide - Page 8

.... Press the TONE button on the left and right sides and lowering sounds in your game, so you turn down again, Chat Boost automatically returns the chat level to hear over the game sound. WITHOUT Chat Boost, chat volume is overwhelmed by boosting sounds on the X32 headset to cycle through the EQ presets as illustrated below : Equalizer (EQ) Presets...
User's Guide - Page 9

X32 Headset Technical Specifications · 50mm diameter speakers with neodymium magnets · Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser microphone frequency response: 50Hz - 15kHz · Game audio Dual Band WiFi Digital 2.4GHz/5.8GHz RF wireless reception · Headphone amplifier: Stereo 27mW/ch, THD
User's Guide - Page 10

... this equipment. 16 WARNING: Changes or modifications made to radio communications. Suite 162, Elmsford, NY 10523 Ear Force X32 Wireless Headset TBS-2265-01 2011 We, Voyetra Turtle Beach, Inc. This equipment generates, uses and can be determined by the party responsible for a Class B digital device, pursuant to which can radiate radio frequency energy and, if not...
User's Guide - Page 11

...with the defective Product. Limited Warranty for Turtle Beach Products Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail Turtle Beach hardware product herein ("Product") will be... BUT NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON,...
User's Guide - Page 12

...radio/ TV technician for help. Informations concernant l'exposition aux fréquences radio (RF) Headset: La puissance de sortie émise par l'appareil de sans fil Dell est infé... the equipment off and on a circuit different from a person's body). Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are less than 20cm...
Instruction Manual - Page 2

What's in the Box R X32 Headset TONE Xbox 360 Talkback Cable (2) AAA Batteries X32 Wireless Digital RF Transmitter RCA Splitter Cable TURTLEBEACH.COM Turtle Beach Sticker product support and warranty information: www.TurtleBeach.com/support
Instruction Manual - Page 3

Table of Contents X32 Headset X32 Transmitter Overview Using the Transmitter Pairing the Headset and Transmitter Setup Equalizer and Sound Field Expander Presets Chat Boost™ Technical Specifications Troubleshooting Important Safety Information pg 1 pg 2 pg 3 pg 4 pg 5 pg 13 pg 15 pg 16 pg 17 pg 17
Instruction Manual - Page 6

...and WiFi networks. When you may hear popping or clicking sounds if the headset loses the RF signal. For best performance, place the transmitter in most other wireless headsets, this dual-band WiFi radio ... an open area that is not required. Dual-Band WiFi The X32 uses advanced "Dual-Band WiFi" radio technology to the headset via digital radio frequency (RF) signal, so a direct line...
Instruction Manual - Page 8

... Xbox 360 Slim models require an Xbox 360 Audio Adapter for audio output when used with an HDMI connection (available from your TV to your Turtle Beach transmitter. (AUDIO IN jacks will not send sound out to feed the sound from TurtleBeach.com). Xbox 360 E consoles do not require an Xbox 360 Audio Adapter.
Instruction Manual - Page 18

... overwhelmed by loud game audio WITH Chat Boost, chat volume increases along with the game level. Turn down again, Chat Boost automatically returns the chat level to hear over the game sound. To properly set too loud, Chat Boost might increase the volume so much that if the volume on the headset so there's no game audio. 2. Typically...
Instruction Manual - Page 20

... . In extreme cases, you may not cause initial discomfort can make the voice chat malfunction. Safety Notice To avoid potential damage to affect your hearing. Audio Drops, Popping or Clicking Sounds Audio dropouts, popping or clicking sounds on solid and the transmitter LED is slowly pulsing, then the headset and transmitter need to loud volume levels, so a level...
Instruction Manual - Page 21

... following Notified Bodies: Bay Area Compliance Laboratories, Corp (Shenzhen) 6/F, the 3rd Phase of Voyetra Turtle Beach, 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Authorized Person: Printed Name: Frederick ... Model Number(s): Year of Manufacture: Voyetra Turtle Beach 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Ear Force X32 Wireless Headset TBS-2265-01 2011 We, Voyetra...
Instruction Manual - Page 22

...guarantee that the changes or modifications not expressly approved by VOYETRA TURTLE BEACH, INC. This equipment generates, uses and can be determined...Declaration of Conformity Product Name: Model Number(s): FCC Rules: Ear Force X32 TBS-2265-01 FCC CFR Title 47 Part 15 Subpart ... to this equipment not expressly approved by the party responsible for compliance could void the user's authority...
Instruction Manual - Page 23

...In the USA and CANADA Warranty Service is provided by our TURTLE BEACH OFFICEs and in all other Countries it has replaced and all...located at VTB's sole option and expense. Limited Warranty for Turtle Beach Products Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail Turtle Beach hardware product herein ("Product") will be free of defects in...
Instruction Manual - Page 24

...DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING ...understandings, oral or written, relating to the Product, and no liability under this Limited Warranty if the Turtle Beach Product: • is used in accordance with ; • is damaged by other rights, ...
Instruction Manual - Page 25

...damage. Our goods come with guarantees, additional to claim the Warranty. You are : Voyetra Turtle Beach, Inc. 100 Summit Lake Drive, Suite 100 Valhalla, NY 10595 United States Phone: ... Law. VTB is responsible for purchases made in Australia, the following procedures apply: To make a warranty claim, Purchaser should contact VTB's Australian distributor whose contact details are as follows...
Instruction Manual - Page 26

... notamment les interférences qui peuvent affecter son fonctionnement. RF Exposure Warning: Headset: The equipment complies with the IC RF Exposure limits under mobile exposure conditions....from all persons and must not be used in a residential installation. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are registered ...

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