Question posted by kaziaiaz on August 28th, 2010

Cannot Open My Tax File

I get an error 510 - which Turbo Tax Help says is a corrupted file.  It is not - it is a file saved using Turbo Tax 2009 and I have 3 copies - none of the copies work

Current Answers

Answer #1: Posted by pellkiness on August 29th, 2010 6:38 AM
This answer was accepted by the poster of the original question.
pellkiness

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June 22nd, 2010

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Saving your return directly to a portable device (such as a flash or thumb drive) can corrupt the file, resulting in one of these errors. Instead, make a backup copy on your computer's hard drive first, and then copy it from the hard drive to the device. See this page for more info on making the backup:

http://turbotax.intuit.com/support/kb/printing-mailing-saving/saving-backing-up/1009.html

Answer #2: Posted by bobmeighan on September 8th, 2010 11:21 AM
bobmeighan

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September 8th, 2010

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Although you have 3 copies of the file, subsequent copies may have been copied from the corrupted version. Also, make sure you are opening an actual TurboTax data file. That file should have an extension of *.tax2009. If you are trying to open a PDF file that may have been renamed, you will also get an error 510 message.

Bob Meighan
VP, TurboTax

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  • Print in TurboTax Desktop - TurboTax® Support
    ... error" g="MostPopular" rk="7" g="MostPopular" at ="0" pr="0" t="Filing Tax Returns After the Deadline" t="Printing Your Tax Return" rk="10" In Number of Copies , enter the number of copies of your tax return, tax, file, copy" q="" tm="tax, file, save your tax return tax...
  • Print and Mail Your Income Tax Return - TurboTax® Support
    ...Copy of your tax file, follow the directions to retrieve your income tax return, print the return and mail it in April, it for Your Records" s="0.0462" at ="0" tm="510, error, tax...;DC.rights" t="Error 510 or Error 544 when opening tax return" at ="..." t="Save a Backup Copy of your return for more printing help, print"...
  • Transfer Last Year's Tax Info from Online to Desktop - TurboTax® Support
    ... will receive error 539 (desktop product did not save your return. Save your tax file. (We recommend saving it in TurboTax Desktop Important: You must be lost when you transfer. Open the TurboTax 2009 desktop product. When transferring, TurboTax removes any information you've already entered will pop up . Important Notes About Transferring Transfer your tax return, used primarily...

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