Question posted by mdevil318 on January 10th, 2016

Need To Cancel Reservation

I made a reservation for Le pavillion Hotel in New Orleans for the weekend of 1/29/16 -1/31/16 and cancelled the reservtion with the hotel , but I neve recieved an e-mail confirmation with the initial reservation, therefore I do not know which travel website the reservation is booked through. I need to to know which company to contact to cancel with them as well. Marne Devillier

Current Answers

Answer #1: Posted by TechSupport101 on January 10th, 2016 8:27 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Hi. This is what Trivango says about each issue in question

Confirmation Email

You will need to contact the booking site you booked the hotel with to retrieve your confirmation. You can find the contact details of popular booking sites on trivago by clicking here.

We also recommend double-checking your spam folder for a confirmation email.

If you cannot remember which booking site you used, you can always search on trivago for the hotel and dates you booked to identify the booking site you made your reservation with. You may also be able to find more information by looking in your internet browser history for the day you made the booking.

You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.

Cancelling the Reservation

You will need to contact the booking site you booked the hotel with to change or cancel your reservation. You can find the contact details of popular booking sites on trivago by clicking here.

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