Question posted by loumoe on January 4th, 2016

I Need To Cancel A Booking

I was trying to book a hotel in Holbrook, MA- I went to search put in Holbrook, MA and the first hotel that came up was Holbrook House I thought I was in with the Holbrook listings of hotel -- so i picked one The Atlantic Oceanside Hotel & Conference Center for Jan 6th to Jan7th just one night & I clicked it when I printed it out I saw it was for Maine NOT Holbrook, MA We have to go to a wake on the 6th & a funeral on the 7th in Holbrook, MA-- I am so upset about this death in the family I was rushing & I make a mistake -- The minute it happened I called the Hotel I stayed on the phone for an hour & 15 minutes trying to explain the mistake & have them cancel the Reservation Just kept me on hold repeating the same message -- at the same time I also sent them a message on their chat line Could you Please cancel this I can't be there & at a funeral at the same time I really need your help My phone Louie & Maureen DellaGatta

Current Answers

Answer #1: Posted by TechSupport101 on January 4th, 2016 9:06 PM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,275
1,100
points
Hi. Trivago is a mere hotel search and price comparison website and hence it is not actually involved in the booking. You will need try and contact the booking site you booked the hotel with to change or cancel your reservation. You can find the contact details of popular booking sites on trivago by clicking here.To identify which booking site you used, you should be able to find its name on your booking confirmation email. Please double-check your spam folder should you not have received one.

Similar Questions

Please Cancel Bookings Cfm#305396 And 305422. No Cfm E-mails/rebooked.
I made two bookings yesterday . I never received e-mail confirming and when I talked to the hotel ye...
(Posted by brucesteele 7 years ago)
Change Of Date Booking Hotel
Can i change my booking of hotel from 20/12-23/12 to 21/12-24/12? my booking
(Posted by shary 8 years ago)
Booked Hotel Luxor-las Vegas 10/8-10/10 No E-mail-want To Cancel.
The fact you have no contact phone # and I received no e-mail confirmation is why I amcancelling my ...
(Posted by ddw1 8 years ago)
How Do I Book A Wheelchair Accessible Room Through Trivago?
need to book several rooms, one of which needs to be wheelchair accessible..can i do this through th...
(Posted by donnacro 8 years ago)
Ask a New Question
Use the box below to post a new question about Trivago.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Trivago Reviews

View thousands of Trivago user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Trivago customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Trivago customer service rankings, employee comments and much more from our sister site.