Question posted by hekantor on December 11th, 2014

How Do I Get Past 'live Chat' And The 800 And Reach A Manger At Toysrus?

I need to contact a manager (preferrably HIGH Level Manager). I have an issue that began on 11/26 and cannot reach any manager. Whenever I call and/or get a promise to have a manager call me back, no manager EVER returns the call or I get put on hold and then disconnected! Helep me to resolve this issue. At this point I just want to cancel the order and I am told that this impossible!

Current Answers

Answer #1: Posted by TheWiz on December 11th, 2014 3:08 PM
This answer was accepted by the poster of the original question.
TheWiz

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October 13th, 2011

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Unfortunately there's nothing we can do to help you with this. This website is not associated with Toys R Us. You'll just have to keep calling until you get help.

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