Toshiba Satellite L655 Support Question
Toshiba Satellite L655 Support Question
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Question posted by brami on September 6th, 2014
Toshiba Satellite L655 S5061 Won't Boot
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Current Answers
Answer #1: Posted by freginold on October 30th, 2014 3:22 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Toshiba Satellite L655 Manual Pages
User Manual - Page 1
GMAD00251012 03/10
Satellite® L640/L650 Series User's Guide
If you need assistance: ❖ Toshiba's Support Web site
pcsupport.toshiba.com ❖ Toshiba Customer Support Center
Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 162 in this guide.
User Manual - Page 2
...fail to cause birth defects or other reproductive harm. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
Model: Satellite® L640/L650 Series
Recordable and/or ReWritable ... OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING...
User Manual - Page 3
... cables must be attached to Part 15 of life or catastrophic property damage. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. "Critical applications" means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems...
User Manual - Page 4
... la classe B est conformé à la norme NMB-003 du Canada. Contact either: ❖ Toshiba's Support Web site at (949) 859-4273
Industry Canada Requirement
This Class B digital apparatus complies with the applicable... of 0.3). To be connected to an incoming call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at pcsupport...
User Manual - Page 7
...toshiba.com in the 5.15 GHz to be interoperable with an 802.11a radio device.
If you use due to 5.85 GHz bands. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite... turn off your network connection. Please contact Toshiba computer product support on Wireless LANs (Revision ...
User Manual - Page 28
...LLC.
As part of Toshiba's commitment to environmental considerations. 28
Trademarks
Satellite and eco Utility are trademarks of SD Card Association. and/or Toshiba Corporation. All other ... regulated due to preserving the environment, Toshiba supports various trade-in and recycling programs. For details, please visit www.laptops.toshiba.com/green. Adobe and Photoshop are trademarks...
User Manual - Page 72
...your internal storage drive will be deleted and rewritten.
Click Yes to continue.
6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software ...-of-box state (recommended recovery method)-If you want to complete the recovery process.
The boot menu displays.
4 Using the arrow keys, select the DVD option or the USB Flash ...
User Manual - Page 73
... erasing the drive. Using the arrow keys, select the DVD or USB Flash option on the boot menu, depending on which type of media you want to continue.
❖ To access the Recovery... disk screen:
❖ Delete all data and partitions from the internal storage drive:
1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media.
❖ To access the...
User Manual - Page 129
... programs, events and consumer promotions.
Check with all applicable laws and regulations. For details, please visit www.laptops.toshiba.com/green.
After repeated use the battery pack supplied as cellophane tape, on usage. If you cannot find... finally lose their ability to replace them.
Always use , the batteries will need elsewhere, call Toshiba at: (800) 457-7777.
User Manual - Page 156
... the Windows® operating system. General tab options
The TOSHIBA HWSetup screen may have the following tabs:
❖ Boot Priority-Allows you must press the keys immediately after pressing the power button. 156
Utilities
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup is a quick-booting system, you to change the sequence in the Optimize tab...
User Manual - Page 187
... and any optional devices related to regularly check the Toshiba Web site at (949) 859-4273
Other Toshiba Internet Web sites
toshiba.com laptops.toshiba.com
accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm pcsupport.toshiba.com acclaim.toshiba.com
laptopforums.toshiba.com
Worldwide Toshiba corporate site Marketing and product information in the USA...
User Guide 2 - Page 1
Satellite® L640/L650 Series User's Guide
If you need assistance: ❖ Toshiba's Support Web site
pcsupport.toshiba.com ❖ Toshiba Customer Support Center
Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 162 in this guide.
GMAD00251013 10/10
User Guide 2 - Page 2
...: Satellite® L640/L650 Series
Recordable and/or ReWritable Drive(s) and Associated Software Warranty
The computer system you purchased may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TOSHIBA"), ... OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE ...
User Guide 2 - Page 7
... device. NOTE
The above caution applies to products that is based on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the 5.15 GHz to co-channel Mobile Satellite systems.
High power radars are allocated as defined by the Institute of Electrical and Electronics...
User Guide 2 - Page 28
... the environment, Toshiba supports various trade-in and recycling programs. For details, please visit www.laptops.toshiba.com/green.
Intel, Intel Core, Celeron, Centrino and Pentium are owned by Toshiba is included with...subsidiaries in the United States and other countries. 28
Trademarks
Satellite and eco Utility are either registered trademarks or trademarks of Adobe Systems Incorporated in ...
User Guide 2 - Page 72
...state and specify a custom size for the C: drive. Click Yes to continue.
6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and ... Recover without changing the hard drive partitions- When the initial screen displays, press F12. The boot menu displays.
4 Using the arrow keys, select the DVD option or the USB Flash option...
User Guide 2 - Page 73
...hard disk screen:
❖ Delete all data and partitions from the internal storage drive:
1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media.
❖ To access the ... displays, press F12. Using the arrow keys, select the DVD or USB Flash option on the boot menu, depending on which type of media you want to create recovery DVDs/media and back up ...
User Guide 2 - Page 129
... (e.g., microwave oven). Always use , the batteries will finally lose their ability to hold a charge and you will need elsewhere, call Toshiba at: (800) 457-7777. Under certain applicable laws and regulations, it becomes damaged. You must discard a battery if it may ...
129
Disposing of used battery packs in the User's Manual. For details, please visit www.laptops.toshiba.com/green.
User Guide 2 - Page 156
...-Allows you must press the keys immediately after pressing the power button.
NOTE
Since the system is the TOSHIBA configuration management tool available through the Windows® operating system. 156
Utilities
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup is a quick-booting system, you to initialize, using either the Fast or Normal settings.
The...
User Guide 2 - Page 187
... and any optional devices related to regularly check the Toshiba Web site at (949) 859-4273
Other Toshiba Internet Web sites
toshiba.com laptops.toshiba.com
accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm pcsupport.toshiba.com acclaim.toshiba.com
laptopforums.toshiba.com
Worldwide Toshiba corporate site Marketing and product information in the USA...
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