Toshiba DKT3010-SD Support Question
Toshiba DKT3010-SD Support Question
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Question posted by cstokes on March 20th, 2013
Toshiba Business Phone Dkt 3010-s
How to transfer an incoming call to an outside telephone line
Current Answers
Related Toshiba DKT3010-SD Manual Pages
User Guide - Page 15
...-S 20-button (shown on the next page) • DKT3010-SD 10-button with two-line by 24-character LCD • DKT3020-SD 20-button with two-line by 24-character LCD • DKT3014-SDL 14-button with DKT3000-series digital speakerphones, IPT1020SD Internet Protocol Telephones (IPTs), and DKT2000-series digital speakerphones (model numbers appear on page 63) All...
User Guide - Page 18
...in the future. The Grand Tour IPT1020-SD Telephones
When the Soft Key prompts appear on the next page.
4
Strata CTX DKT/IPT Telephone 06/03 See "Using Your LCD" ... DKT3001/2001 Digital Single Line Telephone User
Guide).
An illustration of the DKT3000-series telephones, except Speaker Off-hook Call Announce (OCA). IPT1020-SD Telephones
IPT1020-SD 20-button with two-line by 24-character...
User Guide - Page 21
... and make sure you know
which Line type you have . Important! What's My Line? "Line" can be instructed to get an outside line).
where you enter an outside line or line group
access code (for example, dialing to "select a Line." Note LEDs on your DKT3000-series telephone, IPT1020-SD, or DKT2000-series telephone.
Strata CTX DKT/IPT Telephone 06/03
7 The Basics
2
This chapter...
User Guide - Page 28
...extension button. If you receive a busy tone or no other parties can ...transfer it. Announce the call , press &QI7UQ. While on -hold .
Music-on a call and hang up to place the conference call on the local and far end telephone line conditions. Call another station or outside line...you retain Master status.
14
Strata CTX DKT/IPT Telephone 06/03 When the called party answers...
User Guide - Page 29
Connecting Two Outside Lines
1. You hear dial tone.
If you receive a busy tone or if the station does not answer, press the flashing extension button to return to place the current call on an outside telephone number. 3. If the parties have finished, hang up...or if the parties are still talking, press &QI7UQ and hang...
User Guide - Page 34
... a Transfer while on an outside telephone number.
Advanced Operation Soft Keys
Soft Keys
When Soft Keys are connected. remaining parties are on, they replace the functions on the 0RGH, 3DJH, 6FUROO and )HDWXUH buttons below the LCD. ()HDWXUH is ringing. RLS Disconnects a call . STA.
Press once for DKT3000-series phones and the IPT1020-SD.) The...
User Guide - Page 43
... be to internal destinations and outside telephone numbers.
• You can change your forwarding destination from outside the system using the DISA feature. Incoming Line - Incoming Line Set for Another Station - This allows incoming lines calls to a different destination than all calls any call, whether an internal call or incoming line call within your telephone is busy or in Do Not...
User Guide - Page 44
... Forward
• Call Forward Busy/Do Not Disturb/No Answer - Some features require additional input, such as:
• Dest. Station Call Forward Procedures
Table 2, "Call Forward Procedure" contains Call Forward Button sequences. Ext. CF destination numbers can do not answer the call . (This is an outside telephone numbers. A four-digit Call Forward (CF) pass...
User Guide - Page 46
...Press ext. ext. no. (tone)Ã+ timer ('~%) (tone)
Busy No Answer to outside telephone no . + ÆÃ(tone)
Busy to an ext.
Press ext. button outside line access code + dest. telephone no . + ÆÃ(tone)
Busy to an ext. button + Æ%$ (tone)
Call Forward - Incoming Line Calls:
Forward incoming line calls only.
Press ext. ext. button + Æ% " (tone...
User Guide - Page 47
...telephone no. (tone)
Busy to outside telephone no . + Æ (tone) + timer ('~%) (tone) Press ext. no . + enter other telephone's CF pass code + Æ (tone) + outside line access code + dest. button + Æ%"! (tone) + dial the other telephone's ext. button + Æ%#! + dial the other telephone's ext. no . + enter other telephone's CF pass code + Æ (tone)
Strata CTX DKT...
User Guide - Page 48
...'s CF pass code + Æ (tone) + outside telephone no . (tone) + timer ('~%) (tone)
Busy No Answer to outside line access code + dest. Set for Another Station: Enables you to set forwarding of incoming line calls for another telephone within your telephone system
All Calls to outside telephone no . (tone)
Busy to an ext. telephone no . button + Æ%"# (tone) + dial...
User Guide - Page 51
...only. Other lines ringing on any incoming outside line regardless of the telephone specified by its Primary ext.
Outside Line Retrieve
Æ$Æ&" + Outside Line
No. ... either ringing or held on the telephone from the following table. Must enter three digits (e.g., 007). Enter a code from... CTX DKT/IPT Telephone 06/03
37 Picks up a call ringing on the same phone are ...
User Guide - Page 57
The number of the ringing phone. Strata CTX DKT/IPT Telephone 06/03
43
LCD telephones display the door phone name ID when calls are connected to the door phone.
...or to pick up to 24 (01~24) as the maximum for larger systems. Check with your CTX System Administrator to find out the names ...
User Guide - Page 70
... Soft Keys for CTX Digital Telephones
DKT 3014 SDL
PLAY MSGS SEND MANAGE MBX EXIT HANGUP
DKT 3010 SD DKT 3020 SD IPT1020 SD PLAY SEND MGMT
QUIT
DKT 2010 SD DKT 2020 SD
PLAY SEND MGMT
Voice Mail Functions
Play Messages Send Messages Manage Mailbox Exit Mailbox Disconnect from Stratagy ES
56
Strata CTX DKT/IPT Telephone 06/03 Direct Transfer
The Strata CTX enables...
User Guide - Page 71
Advanced Operation Voice Mail Soft Keys
Table 7
Soft Keys for CTX Digital Telephones
DKT 3014 SDL
ACCEPT ADD ADD DESTS ADD MBX ALL MSGS AM? APPEND AUTO COPY BACK UP BSY GRT REC BUSY GREET CALL SCREEN CANCEL
DKT 3010 SD DKT 3020 SD IPT1020 SD
ADD
ADD
APND
CANCEL MSG CANC
CHANGE CHG GREETING CONT DELETE CONT PLAY DATE & TIME...
User Guide - Page 72
Advanced Operation Voice Mail Soft Keys
Table 7
Soft Keys for CTX Digital Telephones (continued)
DKT 3014 SDL
DELETE MSG DESTINATION DIRECTORY DND
DKT 3010 SD DKT 3020 SD IPT1020 SD
DIR DND
ENABLE/ DISABLE
END TIME FOLDERS FORWARD
FLDR FWD
FUTURE DLVR
GO FORWARD GUEST MBXES IMM ALL FAX IMM THS FAX MARK PRIVAT MARK ...
User Guide - Page 73
... Voice Mail Soft Keys
Table 7
Soft Keys for CTX Digital Telephones (continued)
DKT 3014 SDL
DKT 3010 SD DKT 3020 SD IPT1020 SD
NEXT MSG
NEXT NAME PAUSE PAUSE PLAY PER DST LST PERSONAL... SAVE
NEXT PAUS
LIST LIST
PREV COMM REC
REDO
RPLY RREC RSET RTRC REVW REVW
SAVE
DKT 2010 SD DKT 2020 SD
Voice Mail Functions
NEXT PAUS
LIST
Play next message (Future Delivery Review) Play next name ...
User Guide - Page 74
... 7
Soft Keys for CTX Digital Telephones (continued)
DKT 3014 SDL
SAVE MSG SECURITY COD SELECT NAME SEND MSG SET DAY SET HOUR SET MINUTES SET MONTH SET YEAR SPCL FUNCT SND ALL FAX SND THS FAX SPCIAL SEND START TIME STOP URGENT MSGS USER OPTNS YES
DKT 3010 SD DKT 3020 SD IPT1020 SD
CODE PICK SEND
SPCL FAXN...
User Guide - Page 95
...-SD does not support a DSS console.
DSS buttons can transfer an outside ...DKT/IPT Telephone 06/03
81
The 60 flexible feature buttons can appear on a call, or when the associated station is ringing, busy on both the DADM and DSS Console. Described Flash conditions apply to all appearances of a digital telephone...line, extension, DSS, One Touch Speed Dial or any other stations.
User Guide - Page 97
... console or an DADM. The original caller is receiving this tone, the Line LED flashes green (on-hold rate) or if you would from a digital telephone. ➤ To answer an incoming outside line call to a busy station from the DADM or DSS console as you are "transferring to" is equipped with 6' (Speed Dial) buttons that can be programmed...
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