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TomTom GO 930 Support Question

TomTom GO 930 Support Question

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Question posted by richardpayne53 on May 6th, 2017

No Screen Response.

My Go930 no longer responds when I touch the screen.

Current Answers

Answer #1: Posted by BusterDoogen on May 6th, 2017 12:37 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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October 30th, 2011

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Try to have the TomTom off and connect it to the computer. Once its connected turn it on. If it goes to the "Do you want to connect to the computer?" screen simply find a push pin or a paper clip and push and HOLD in the reset button on the bottom side of the GPS. The TomTom will turn off but remain HOLDING in the reset button. Count 30 seconds slowly and then release the button and power on the device. This is to force the GPS to connect to the computer. See,when the screen loses the touch response its basically caused by the TomTom Application being outdated or corrupted. Once connected to the pc you then can go inside TomTom HOME and get all the updates. We can also walk you through it if you Prefer? Call us 1866-486-6866.

Related TomTom GO 930 Manual Pages

User Manual - Page 2

... additional maps H USB connector I TomTom connector / RDS-TMC connector J External antenna connector K Audio out connector b Car charger c Windshield mount d Documentation pack e Home dock (GO 730, 930) f USB cable (GO 630) Included with TomTom GO x30T g RDS-TMC Traffic...
User Manual - Page 5

...your TomTom GO which must be dangerous and will invalidate the warranty. • Wipe or dry the screen of your GO under any liquid cleaners. 5 When you connect your TomTom GO to your computer, ... Place the mount so that both the holder and your GO using a soft cloth. For information about GPS satellite positions during the next 7 days. Do not use TomTom HOME to take care of the road. ...
User Manual - Page 6

Tap the center of the screen at any time to zoom in the Main Menu. to open the Traffic menu or tap TomTom ... View Driving View When your TomTom GO starts, you are shown the Driving View along with detailed information about your current location. G GPS signal strength. For more information, refer to open the Main Menu. Note: The Driving View is shown in the Preferences menu. B...
User Manual - Page 7

..., EPT cannot be used and the screen is shown in grey, for at the beginning of the calibration procedure. Enhanced Positioning Technology Enhanced Positioning Technology Note: Enhanced Positioning Technology is only possible when your precise location is available on . Calculating your GO receives a strong GPS signal. However, it is no interaction from you...
User Manual - Page 11

... 31. Recent destination Tap this button to navigate to a Point of Interest (POI). For more information about setting your Home location, see Global Positioning System (GPS) on page 6. My location For more information about TomTom Buddies, see Favorites on page 51. Point on map For more information about Favorites, see TomTom...
User Manual - Page 12

...destination. Spoken address Instead of a trip you are planning. • Check a route for responding to ..., then tap Address, then tap Spoken address or Spoken address (dialog) and speak when...up the main menu. 2. Tap the screen to the next menu screen and tap Prepare route. Prepare route 3. For more information, see Global Positioning System (GPS) on page 21 Spoken address Planning ...
User Manual - Page 18

...If you may have a line in the GO 530, 730 and 930. Plug the audio cable into the line-in the GO 530, 730 and 930. For information about making hands-free calls on your car stereo, ...select line-in the Preferences menu. 18 If you receive a hands-free phonecall, music is always paused ...
User Manual - Page 26

.... brightness is only reduced on the same frequency you drive into an area where a radio station transmits on the playing screen. • Show music button in the GO 530, 730 and 930. F Tap the Back button to go to the same frequency as your GO and play unless you listen to Audiobooks...
User Manual - Page 33

For more information about TomTom Buddies, see Global Positioning System (GPS) on the screen. You will immediately start guiding you to your destination with spoken instructions ... to move to add more information about the GPS, see TomTom Services on page 37. Select a Favorite from the list. If you want to the next page. 4. Tap the screen to make some POI categories and add some of...
User Manual - Page 35

C GPS button Tap this button to find addresses and Points of Interest (POIs), for example, restaurants, train stations and gas stations...look at the map in the same way as you might look at a traditional paper map, tap Browse map in and out by touching the screen and moving the slider. 12. G The Cursor button Tap this button to the cursor position, make a Favorite of Interest near the...
User Manual - Page 41

...Position of last stop Tap this button to receive a warning when you receive a warning. 7. How can I set ...warnings for the category of the category and select it when it is unable to be when you travel near POI. Tap Warn when near to the location of POI you want to maintain a strong GPS signal, for example, when you selected. 41 Tap the screen...
User Manual - Page 45

... Hands-free calling Hands-free calling If you have to enter the password '0000' on the screen. 15. Your Phone Book You can make calls with all ". • You may have...Setting up a wireless data connection for information about TomTom Services, see TomTom Services on the screen. For information about Bluetooth® settings. For more information, visit www.TomTom.com/phones ...
User Manual - Page 46

...call your GO are driving, accept or reject the call . 4. Tap Call. Do one of the screen. 3. You can establish connections for your GO. • Tap Recent caller to select from a list...copy your phonebook to your TomTom GO to answer every call automatically after a certain time. Receiving a Call If someone calls you while you have called recently using your Home location this ...
User Manual - Page 63

... information, see Hidden buttons and features on your TomTom GO, all the buttons and messages you want to Switch off screen Then select whether or not you see Global Positioning System (GPS) on your GO to conserve power when possible. Battery saving preferences This button may have to adjust the hours depending...
User Manual - Page 73

... in all countries or regions. For more information, see Traffic information using the TomTom RDSTMC Traffic Receiver. Go to tomtom.com/rds-tmc to check for availability in many countries. TMC is included with... (TMC) TMC transmits traffic information as an accessory for others. Note: TomTom is not responsible for the availability or quality of traffic information provided by TMC.
User Manual - Page 81

...the driver's view of traffic information provided by TMC. TMC is connect the RDS-TMC Traffic Receiver to check if it is available as an accessory. To use TMC traffic information, you install...all countries or regions. TMC is not responsible for the availability or quality of the road. 1. Important: When you need to the RDS-TMC Traffic Receiver and then plug the Car Charger into your...
User Manual - Page 83

...page 86. Tap Minimize traffic delays. It is broadcasted. this new route will take longer than the quickest route already shown. 3. Your device looks for traffic updates when preparing ...the following : 1. Using RDS-TMC traffic information 38 min 20 M Your device receives traffic information when it is possible that the new route may also include traffic delays...screen. 2.
User Manual - Page 84

...your device checks the route for possible delays, and if it finds any, provides you check your home location 5. The route summary screen is a single incident on your traffic home and work with the possibility to avoid them. Normally you want to check for RDSTMC ... 1. Set your route to 25 minutes. 84 3. Select or clear the check box next to each preference you can currently receive.
User Manual - Page 93

... your TomTom GO in combination with TomTom HOME, your TomTom GO must know where you are now. You can work in all weather, anywhere in GPS receiver. Note: Your TomTom GO does not transmit your position to be able to find your current position, your destination. 93 Your TomTom GO has a built...
User Manual - Page 97

...cause the Lithium-Polymer battery to +55 C (131 F); Use with an antenna is responsible for navigation still means that provides location and timing information around the globe. Battery This product... Positioning System The Global Positioning System (GPS) is operated and controlled under the sole responsibility of the Government of the United States of GPS. If the battery leaks and you ...

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