TomTom GO 930 Support Question
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Question posted by richardpayne53 on May 6th, 2017
No Screen Response.
My Go930 no longer responds when I touch the screen.
Current Answers
Answer #1: Posted by BusterDoogen on May 6th, 2017 12:37 PM
Try to have the TomTom off and connect it to the computer. Once its connected turn it on. If it goes to the "Do you want to connect to the computer?" screen simply find a push pin or a paper clip and push and HOLD in the reset button on the bottom side of the GPS. The TomTom will turn off but remain HOLDING in the reset button. Count 30 seconds slowly and then release the button and power on the device. This is to force the GPS to connect to the computer. See,when the screen loses the touch response its basically caused by the TomTom Application being outdated or corrupted. Once connected to the pc you then can go inside TomTom HOME and get all the updates. We can also walk you through it if you Prefer? Call us 1866-486-6866.
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