My Cable Box Says E13

my cable box says E13

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Answer #1: Posted by bengirlxD on November 11th, 2012 5:37 PM

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bengirlxD

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A box stuck on E13 is usually caused by an interruption of the signal getting to the box. I would check the cable line where it comes out of the wall and where it goes into the box. Something may have come loose when the switch was hit. Another possibility would be an amplifier or booster on the cable line coming loose behind the furniture. If you have an amplifier, unplug it for a few seconds and plug it back in.

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