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Question posted by eileenbutts11 on August 31st, 2013

What Does A 'service 21 Ec' Code Mean For A 650 Model?

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Answer #1: Posted by TexasDeviL on August 31st, 2013 1:30 PM
This answer was accepted by the poster of the original question.
TexasDeviL

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December 27th, 2012

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That code means defrost overheat. You need to defrost the unit and clean the condenser. If this is accompinied with it not cooling like normal especially after defrost and cleaning the condenser then it indicates that the unit is low on freon and needs to be serviced.


Error codes (EC) for Sub-Zero 600 Series refrigerators

05-08: Refrig. Cabinet, Refrig. Evaporator, Freezer Cabinet or Freezer Evaporator Thermistor open or shorted for 10+ seconds, or repeatedly read erratic temperatures.

20: Defrost Under-heat with No Voltage Feedback Through Gray/White Wire at Defrost Start.

21: Defrost Overheat 

22: No Voltage Feedback through Gray/White Wire at Defrost Start.

23: 21 and 22 together.

24: Defrost Under-heat.

30: Excessive Icemaker Water Valve Solenoid Activation (longer than 15 seconds).

40/50: Excessive Freezer/Refrigerator Compressor Run.


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Related Sub-Zero 650 Manual Pages

600 Series & 430 Panel Specifications - Page 1

... for installations with clearances of our website, subzero.com. For Models 685 and 695, the refrigerator door panel must be made to rout out a space to ...Panel Specifications on pages 20-21. Optional extended full-length handles that provide additional finger clearance for Built-In framed models, refer to the Framed Panel Specifications on pages 20-21. Refer to install door panels...
600 Series & 430 Panel Specifications - Page 2

... panel to 15" (381) for this option on page 21. Both accessory kits are available in the Sub-Zero Built-In Installation Instructions. 19 Refer to the illustrations below the glasswell for the panels to accommodate existing Model 680 or 690 framed refrigerator and freezer door panels. The panel grilles can be the...
600 Series & 430 Panel Specifications - Page 3

... A) 2915/32" (749) IMPORTANT NOTE: Panel specifications are in millimeters unless otherwise specified. 20 14"(356) H A W Models 601R and 601F C C C 14"(356) H A D W Model 601RG 14"(356) H A B H W Models 611 and 650 C C C 14"(356) H A D B H W Models 611G and 650G Refrigerator Panel A) 241/32" (610) Freezer Panel B) 171/16" (433) Window Cut-Out Dimensions Window Cut-Out...
600 Series & 430 Panel Specifications - Page 4

...: Panel specifications are on the refrigerator door. For Models 685 and 695, panel thickness in the Sub-Zero Built-In Installation Instructions. 21 Kit includes partial framed molding and classic stainless steel inset handle panels for Built-In framed (F) models. H 14" (356) A W W Models 661, 642 and 632 E H F W W Models 685 and 695 H W W Models 685 and 695 Partial Framed...
600 Series & 430 Panel Specifications - Page 5

...hitting adjacent cabinets and/or countertops when they are using the overlay models. If you are opened. Spacer Panel .10" (3) Overlay Panel...650 and 650G, you will be a minimum of the room. To achieve this could be aware of the overlay drawer panel. Hinge Side (rear view) Overlay Panel 27/32" (21) Illus. 6 Spacer Panel Backer Panel 5/16" (8) 17/32" (13) 22 BUILT-IN REFRIGERATION...
600 Series & 430 Panel Specifications - Page 7

... on pages 20-21. Panel specifications for framed models are in millimeters unless otherwise specified. 24 H W Models 601R and 601F C C C H C C C H H D W Model 601RG D H H W Models 611 and 650 W Models 611G and 650G OVERLAY DOOR PANEL SPECIFICATIONS Over-and-Under Overlay (O) Models Model 611 Refrigerator Overlay Panel Refrigerator Spacer Panel Refrigerator Backer Panel...
600 Series & 430 Panel Specifications - Page 8

... on pages 20-21. H W W Models 661, 642 and 632 E H F W W Models 685 and 695 OVERLAY GRILLE PANEL Overlay (O) Models Width Dimensions Models 611 and 611G Overlay Panel Width Spacer Panel Width Backer Panel Width W 28 7/16" (722) 271/2" (699) 281/8" (714) Models 650, 650G, 661 Overlay Panel Width Spacer Panel Width Backer Panel Width W 34 7/16" (875) 331...
600 Series & 430 Panel Specifications - Page 9

... 1/4" (6) 237/8" (606) BEHIND FRAME 4" (102) 3" (76) Illus. 11-Models 611, 611G, 650 and 650G 1/4" (6) 4" (102) 3" (76) 3" (76) Illus. 12-Models 661, 642, 632, 685 and 695 Illustration 9 shows placement of your unit, the ... stainless steel models. Contact your Sub-Zero dealer for your Sub-Zero dealer. The toe kick area may or may change the width of the refrigerator door handle...
600 Series & 430 Panel Specifications - Page 14

...21/4" (57) Rail / Stile .10" (3) Spacer Panel .10" (3) Overlay Panel 1/4" (6) Backer Panel 5/16" (8) min Door Frame Glass 5/32" (4) Door / Grille 1/16" (2) Trim Illus. 2 Overlay Panel Spacer Panel 5/8" min (16) Backer Panel .10" (3) 1/4" (6) Illus. 3 62 IMPORTANT NOTE: Wine Storage models... delivery. OVERLAY PANELS Your overlay model will receive an extruded handle identical...
600 Series & 430 Panel Specifications - Page 15

...) 28176 (722) DOOR FRAME 84 (2134) 68 (1727) DOOR PANEL CENTERED VERTICALLY 4 1 16 TOE FRONT VIEW (103) KICK SIDE VIEW *21 INCH (13) ADJUSTMENT IN LEVELING LEGS FRAMED PANEL SPECIFICATIONS Model 430 - Dimensions in parentheses are for optional grille heights. A solid panel must not be the same regardless of ordering grilles in...
Built-In Installation Guide - Page 4

...requirements, which means it is ...service and plumbing are correct for the model you are identical for each of the unit for your specific model... on the shipping carton. IMPORTANT NOTE: Make sure the floor under the unit is recommended. These specifications are installing Built-In units side by side, a separating filler strip is level with the Anchoring Kit (part #4200900), see page 21...
Built-In Installation Guide - Page 6

... AREA 3" (76) 18" 6" (457) (152) W FRONT VIEW Door swing clearances are for finished rough openings. I N I N S TA L L A T I O N S P E C I F I C A T I O N S OVERALL DIMENSIONS Over-and-Under Models OVER-ANDUNDER Model 611 Model 611G with Glass Door Model 650 Model 650G with Glass Door 84" (2134) 84" (2134) 84" (2134) 84" (2134) 30" (762) 30" (762) 36" (914) 36" (914) 24" (610...
Built-In Installation Guide - Page 8

Follow the National Electrical Code and local codes and ordinances when installing the receptacle. Do not use an ... A 115 V AC, 60 Hz, 15 amp circuit breaker and electrical supply are required. A separate circuit, servicing only this appliance. All Sub-Zero Built-In models are in the water supply line. Do not use self-piercing valves. This valve is required. Regardless of the...
Built-In Installation Guide - Page 22

...Service Department at subzero.com. COMPLETING THE INSTALLATION 9 0 D E G R E E DOOR STOP I N S TA L L AT I O N C H E C K L I S T The doors of all Built-In models open to illustration 22 below. Models 611, 611G, 650 and 650G come with a door stop pin for Models 611 and 650...it into the space provided on the top hinge plate. For Models 611G and 650G, remove the door stop kits are in 22 ...
Built-In Installation Guide - Page 23

...codes? You'll find these numbers on the model and serial number on the product registration card? O. Child entrapment accidents can be sure to have the model and serial number when you are storing or disposing of your old refrigerator...? Contact a Sub-Zero Factory Authorized Service Center, a Sub-Zero dealer, or the Sub-Zero Customer Service Department, P. Are both front leveling ...
Built-In Use and Care Guide - Page 3

... food storage in ideal self-contained sections. With Sub-Zero, you can adjust the refrigerator temperature within our range of -5˚F (-21˚C) to 45˚F (7˚C), for proper humidity levels tailored for purchasing your ...here, call Sub-Zero Customer Service at 800-222-7820 or visit our website, subzero.com. The dual refrigeration system also means there is used frequently during the...
Built-In Use and Care Guide - Page 4

...A door alarm will turn on the SERVICE indicator light in the framed or overlay...refrigerator or freezer door is concealed. Models 611, 611G, 650 and 650G offer a full-extension freezer drawer. Overlay models...Models 601RG, 611G and 650G offer a unique feature-a glass door. Shallow-depth design means access is easy to provide durability and reliability. All Built-In combination refrigerator...
Built-In Use and Care Guide - Page 13

...maker. ICE MAKER CONTROL All Built-In units (except Models 601R and 601RG) feature an ICE ON/OFF key .... S U B - I S P L AY The Control Center monitors refrigerator and freezer temperatures as well as the ice maker system. It can be...ON/OFF key pad means you have an alarm feature that OFF is for service, please check and see if your unit by a flashing SERVICE indicator light. When the...
Built-In Use and Care Guide - Page 38

... may ensure your Sub-Zero dealer. Record this guide are printed on special events. Model Number Serial Number Installation Date Sub-Zero Authorized Service Center and Phone PRODUCT REGISTRATION Register your e-mail address, we may also have the model and serial number when you do need the date of installation and the name...
650 Quick Reference Guide - Page 1

...Door alarm Automatic ice maker Front venting allows unit to be completely built in and serviced from 10" to meet strict religious regulations in white and classic stainless steel Extended... drawer with an automatic ice maker. Built-In Model 650 Over-and-Under One of our most popular units, the Model 650 offers large refrigerated storage, plus the convenience of our website, subzero.com...

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