Question posted by bbeebs30 on October 27th, 2011
We Received An Email Confirming A Purchase We Did Not Make.
We received an E-Mail from Stub Hub confirming a ticket purchase that we did not make. The phone number is invalid. What do we do?
Current Answers
Answer #1: Posted by yourfeedbackmatters on October 27th, 2011 8:26 AM
yourfeedbackmatters
Member since:
July 27th, 2011 Points: 22,460
Member since:
July 27th, 2011 Points: 22,460
We're so sorry for any hassle or delay in reaching us. We are aware that some people received an email last night regarding an order that you did not place. The email is a phishing email, and was NOT sent by StubHub or any affiliate. Your credit cards have not been charged. Please DO NOT click on any link in the email. If you have clicked on these links, you may need to check your computer for a virus or malware and should log into your StubHub "My Account" to change your StubHub password. (https://www.stubhub.com/account/). If you have any questions or concerns, please email us at [email protected] and we will be happy to address these. Our apologies for any confusion!
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