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Sony KP-57WS510 Support Question

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Question posted by fcorral3 on December 8th, 2011

Lost Color In My Set

Gentlemen, For a few days now our TV set has had some off focus shadows around the subjects in yellows and blues. Finally, all color went away and all I get is B&W. Is this a matter of adjustmnet or does need a technician to intervene? The set is 9 years old but has been used 1/2 of that time during normal use in a seasonal house. Thank you in advance. I've tried to download the free manual at this site and it does not. All it wants is to download PDF readers, which I already have, but not the manual. Can you assist on this also?

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Answer #1: Posted by TVDan on December 8th, 2011 10:25 PM

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TVDan

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first, here is the PDF file: http://www.helpowl.com/manuals/sony-kp46wt510-operating-instructions-bb31642.pdf

Secondly, the point when the colors were separated, this is a convergence problem. This is a CRT (picture tube, cathode ray tube) rear projection TV that utilizes a red, green and blue CRT to produce the picture. The fact that each tube cannot be in the exact same place physically, when each tube projects it's version of the picture off the mirror to the screen, the red and blue cannot match that of the centered green tube. So The red and blue picture geometry must be modified by the convergence circuit to make the picture watchable. The output circuit has failures after many years due to the heat given off during operation. The technician will likely charge you around $400 to repair.

TV Dan

Related Sony KP-57WS510 Manual Pages

The Sony Guide to Home Theater - Page 22

...light is projected through a lens and mirror system behind the screen. With the clever packaging of today's rear projection systems, CRT... screens. BENEFITS. To make convergence easy, Sony's Flash Focus™ system performs this alignment in direct view, rear projection ...guns. ƒ CRT rear projection. And there are not much larger than rear projection systems using videogames to avoid...

The Sony Guide to Home Theater - Page 38

... surround speakers can go in speaker placement. Most rear-projection televisions are designed to sit on a shelf, mount on ... and electronics stores. ƒ Television. Finally, the subwoofer could go on the floor. A stand ...TV's weight and will add time delay to the sides and behind you , with mounting brackets. The stand will also match the cosmetics of the screen...

The Sony Guide to Home Theater - Page 46

... for both direct-view and projection television. ATSC. CD-R/RW audio playback. CineMotion reverse 3-2 pull-down. In televisions, it is ideal for connecting analog video signals. Y/PB/PR is far from the actors on the screen. Component Video connections (Y/PB/PR). Cathode Ray Tube (CRT). Center channel. Composite video puts color information (chrominance) together with...

The Sony Guide to Home Theater - Page 49

...television display type that portion. No need for color TV broadcasting, adopted in S-Video and component connections. The "0.1" bass channel of transistors to turn pixels on and off. Random, unwanted interference with black bars across the top and bottom. NTSC is combined with the color...standard 4:3 screen. Luminance. ... direct-view and projection television. Multi-Channel Super...

The Sony Guide to Home Theater - Page 50

... programming and timer setting easy. The opposite of music. Decodes MTS stereo TV broadcasts. Subwoofer. Super...project on a reflective, white screen. S-Video connection. Rear projectors are self-contained boxes that enables you might like image. A flat panel television display type in "lines of programs, the ability to pause live TV and the ability to automatically suggest TV...

Limited Warranty (U.S. Only) - Page 1

...cover customer instruction, installation, set up adjustments or signal ... 90 days of ... WARRANTY HDTV Color TV XBR Projection TV Sony Electronics ...Inc. ("Sony") warrants this Product is determined to be presented to obtain warranty service. This warranty is valid only in the form of a bill of a service problem, or for 19" (measured diagonally), or larger screen...

Operating Instructions - Page 3

MODELS: KP-46WT510, KP-51WS510, KP-57WS510, and KP-65WS510. If you will not be blurred or show poor color due to moisture condensation. TruSurround ...may be using the projection TV for several days, disconnect the power by higher "Brightness" and higher "Picture" settings. Installing ❑ To prevent internal heat buildup, do not expose the screen to direct illumination or ...

Operating Instructions - Page 6

...the set has been subject to excessive shock by yourself since opening the cabinet may expose you carry the projection TV ...projection TV with the specified number of time, unplug it . ❑ Model KP-65WS510 has handles that he has used replacement parts specified by a qualified technician to restore the set to carry the unit. 6 Lightning For added protection for this television...

Operating Instructions - Page 7

... Connecting a DVD Player with Your Projection TV Remote Control 74 Troubleshooting 76 Specifications 79 Index 81 Using the Features Using the Remote Control 37 Watching the TV 40 Watching the Digital TV 42 Using Favorite Channels 43 Using Twin View 44 Using the Freeze Function 47 Using Scrolling Channel Index 48 Using Wide Screen Mode 50 7

Operating Instructions - Page 9

...Using this manual are also found on -screen menus and adjust your projection TV settings. Introducing the Sony Projection TV Introducing the Sony Projection TV ❑ Wide Screen Mode: Allows you to watch 4:3 normal broadcasts in wide screen mode (16:9 aspect ratio). ❑ Auto Wide: Allows you to select the wide screen mode automatically. ❑ Flash Focus™: Allows you to adjust...

Operating Instructions - Page 32

... buttons on for all channel selection. The Auto Setup screen appears when you turn on the projection TV. 2 Press the TV (FUNCTION) button on your remote control. Projection TV front panel ✍ You can run Auto Setup to set of your projection TV or on the remote control to turn your projection TV on your remote control, be sure to use...

Operating Instructions - Page 38

.... wa WIDE MODE Press to step through the video equipment connected to display the projection TV on /off the projection TV and other audio/video equipment you want to select immediately. qf FUNCTION buttons Select the equipment (TV, SAT/CABLE) that you have programmed into the remote control. Press ENTER to operate. qj Turns on -screen menu...

Operating Instructions - Page 40

... the projection TV displays the approximate time in minutes (15, 30, 45, 60, or 90) that appears on the TV's screen (see "Using the Freeze Function" on and off. The projection TV will ... TV/VIDEO or CH +/ - Press 0-9 to adjust the volume (+ up or - Press to select a channel (for direct channel selection. To restore the sound, press again or press VOL +. 9 FREEZE - (yellow ...

Operating Instructions - Page 50

... 4:3 normal broadcasts in the possible to change channels or inputs, the Wide Mode settings revert to fill the 16:9 screen. For details, see page 58. 50 To retain the current Wide Mode setting as possible. Using the Features Using Wide Mode Wide Screen mode lets you change between Wide Screen modes. z You can also access the ✍ When viewing high...

Operating Instructions - Page 51

... the Timers. To end one menu session and move to another: Press the joystick B to return to set the wide screen mode, adjust the 58 vertical center in wide mode, and set up your channels, 61 labeling your projection TV. Allows you are viewing. The menu gives you access to the following features: Menu Icon Description Page...

Operating Instructions - Page 58

... continue using the current Wide Mode setting when the channel or input is unavailable while in Twin View, Index or Freeze mode. Select to fit the wide screen. That feature's options appear. 5 Use the joystick to scroll through the features. 4 Press to fill the wide screen. z The 4:3 Default functions only when the projection TV receives 480i signals. Select...

Operating Instructions - Page 59

... replaced with your DVD, or contact your 16:9 screen. To retain the current Wide Mode setting as channels and inputs are changed, set to Off. Using the Menus 59 Option Vertical Center Description Allows you change channels (or inputs), Wide Mode is set 4:3 Default to anything but Off, the Wide Mode setting changes only for the current channel.

Operating Instructions - Page 76

... the wall outlet. ❏ Locate the projection TV at 1-800-222-SONY (7669) (U.S. Good picture, no sound ❏ Press MUTING so that are not using FLASH FOCUS (see page 37). ❏ Make sure Speaker is activated (see "MTS" on page 33). No color ❏ Adjust the Color settings in the Video menu (see page 28). Remote...

Operating Instructions - Page 77

...TV memory (see page 57). Lost password ❏ In the password screen (see page 61 to control channels, be sure the "function" button for that are using a cable box press TV (FUNCTION) and adjust the projection TV... the problem is set to it . ❏ Turn the projection TV's power off , select Off in TV memory (see page 57). ❏ Check your Channel Fix settings (see page 62...

Operating Instructions - Page 81

... player 26, 27 Satellite receiver 23, 24 VCR 20-22, 24 Connector Types 12 Contents of the projection TV 16-31 (Continued) 81 Other Information Index A Activating a Twin View screen 44 Adding channels to the channel list 57 Adjusting audio, Steady Sound 54 ANT button 37 Antenna, connecting 16 Audio menu 51, 54 Audio...