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Sony KDL-55EX621 Support Question

Sony KDL-55EX621 Support Question

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Question posted by dckehrberg on December 20th, 2011

No Surround Sound

How do I get my KDL55EX621 to output 5.1ch sound?  My home theatre system indicates that only 2CH is being output.   Thanks

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Related Sony KDL-55EX621 Manual Pages

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 1

...-46EX725/46EX723/46EX720/40EX729/40EX727/40EX725/40EX723/40EX720/ KDL-32EX729/32EX727/32EX725/32EX723/32EX720 KDL-55EX621/55EX620/46EX621/46EX620/40EX621/40EX620 KDL-46EX527/46EX525/46EX523/46EX521/46EX520/40EX527/40EX525/40EX523/ KDL-40EX521/40EX520/32EX527/32EX525/32EX523/32EX521/32EX520/32EX427/ KDL-32EX425/32EX423/32EX421 KDL-46CX525/40CX527/40CX525/40CX520/32CX527/32CX525/32CX520 For product...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 2

...;  − Dimension Table Screen center point  Model Name XBR-55HX92* XBR-46HX92* KDL-55HX82* KDL-46HX82* KDL-60NX72* KDL-55NX72* KDL-46NX72* KDL-40NX72* KDL-60EX72* KDL-55EX72* KDL-46EX72* KDL-40EX72* Display dimensions   50 3/8 (1,278) 30 3/8 (771) 42 5/8 (1,081) 26 (660...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 3

... the actual model names, the "" indicates numbers and/or characters specific to your TV's operating instructions for its weight.  Model Name KDL-32EX72* KDL-55EX62* KDL-46EX62* KDL-40EX62* KDL-46EX52* KDL-40EX52* KDL-32EX52* KDL-32EX42* KDL-46CX52* KDL-40CX52* KDL-32CX52* Display dimensions ...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 4

...KDL-60NX72*, 60EX72* Soft cloth Soft cloth * In the actual model names, the "" indicates numbers and/or characters specific to each model. ✍ • Do not remove the Table-Top Stand for any reason other than the TV. • To prevent damaging the surface of TV; Remove the screws indicated... and level surface with the LCD panel face down on a stable work ...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 5

...55EX72*/46EX72*/40EX72* e, j KDL-32EX72* e, g KDL-55EX62*/46EX62*/40EX62* e, j KDL-46EX52*/40EX52* e, j KDL-32EX52*/32EX42* e, g KDL-46CX52*/40CX52* d, g KDL-32CX52* e, g * In the actual model names, the "" indicates numbers and/or characters specific to each model...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 6

... Locations Diagram/Table" (page 5). * In the actual model names, the "" indicates numbers and/or characters specific to the rear of the TV. For KDL-60NX72*, KDL-55NX72*, KDL-46NX72*, KDL-40NX72*, XBR-55HX92*, XBR-46HX92*, KDL-55HX82*, KDL-46HX82* Screw (+PSW6 × 16) ×2 Mounting Hook ×2 ×...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 7

... screws from the arm base X of the Mounting Hook using the two screws removed in the previous procedure . Additional Information for SU-WL500. For KDL-46CX52*, 40CX52*, 32CX52* Screw (+PSW6 × 16) Mounting Hook Square hole 7 Adjust the angle of the Mounting Hook. Refer to the Instructions...
Feuillet de consignes d’utilisation et de sécurité - Page 5

... your TV. ☐ Do not place the TV where the power cord can cause a short‑circuit, which may cause picture distortion and/or noisy sound. Subjecting the AC power cord to the TV may result in the speaker unit that generates a magnetic field. no brand substitution is loose, it may...
Setup Guide (Operating Instructions) - Page 1

....com/tvsupport Canada: www.sony.ca/support United States 1.800.222.SONY Canada 1.877.899.SONY Please Do Not Return the Product to the Store KDL-60EX723 / 60EX720 / 55HX729 / 55EX723 / 55EX720 / 55EX621 / 55EX620 / 46HX729 KDL-46EX729 / 46EX723 / 46EX720 / 46EX621 / 46EX620 / 40EX729 / 40EX723 / 40EX720...
Setup Guide (Operating Instructions) - Page 4

...your HD service provider. • Receive over-the-air HD broadcasts with a BRAVIA Sync™ surround sound system or A/V receiver from the packaging before setting up your TV. 2 Source To experience the ...HDTV Experience." Visit www.antennaweb.org for choosing Sony! The BRAVIA® Full HDTV Experience Thank you get the most out of your TV. See page 12 for sample connection diagrams. To...
Setup Guide (Operating Instructions) - Page 8

... (1)*2 Fixing screws for Table-Top Stand (M5 × 16) (3) (except KDL-60EX72x) Assembling screws for Table-Top Stand (M6 × 14) (4) (for KDL-60/55/46EX72x/KDL-55/46HX72x/ KDL-55/46EX62x) Assembling screws for Table-Top Stand (M6 × 14) (3) (for KDL-40/32EX72x/KDL-40EX62x) Hexagon wrench (1) Operating Instructions (this manual) and other documents...
Setup Guide (Operating Instructions) - Page 9

... to direct sunlight or other strong light, as malfunction may occur. This may cause moisture condensation. IR Sensor Presence Sensor 3D Sync Transmitter (KDL-60/55/46/40/ 32EX72x, KDL-55/ 46HX72x only) 9 Getting Started • Fluorescent lamps can mount your TV to complete the task. Sudden room temperature changes may cause...
Setup Guide (Operating Instructions) - Page 10

Guide pins For KDL-60EX72x 1 Align with the supplied screw and hexagon wrench. ~ • Align the TV from the top, slide it in ... you install the TV unit to approximately 3 N·m {30 kgf·cm}. 10 For KDL-55/46HX72x, KDL-55/46/40/32EX72x and KDL-55/46/40EX62x 1 Place the TV unit on the LCD panel or the frame around the screen. • Be careful to not pinch your hands or the...
Setup Guide (Operating Instructions) - Page 11

... the work surface. • When installing the TV on the rear of the TV. 2: Adjusting the viewing angle of the TV. For KDL-60EX72x, be sure to remove the screws for detaching the head when the Table-Top Stand is not attached to the TV. ~ •... having the stand slip or TV tip over. 20° 20° 20° 20° Angle adjustment (Tilt) (except KDL-60EX72x) 0° - 6° 11
Setup Guide (Operating Instructions) - Page 20

... GUIDE to display the Rovi On Screen Guide to view scheduled programs or to select a program to turn on the TV. (For KDL-60/55/46/40/32EX72x and KDL-55/46HX72x, you may use 0-9 2 For example, to enter 2.1, press , and . 20 Press again to exit the Guide. 0-9 To use the I /1 on...
Setup Guide (Operating Instructions) - Page 21

.../55/46/40/32EX72x and KDL-55/46HX72x 6 Color buttons When the color buttons are explained here. Rear of the remote control functions, press i-MANUAL and see the built-in manual (i-...
Setup Guide (Operating Instructions) - Page 30

... no viewer is detected in Eco is activated under Eco feature of pixels. Check Auto Shut-off , while leaving only the TV sound on the TV. • If the 1 (standby) indicator lights up in 15 minutes. Tiny black dots and/or • The screen is composed of this TV. (United States and...
Setup Guide (Operating Instructions) - Page 32

...for this is for supported format. Specifications System Television system Channel coverage Panel system Speaker output Input/Output jacks CABLE/ANTENNA VIDEO IN 1/2 COMPONENT IN HDMI... 1 - 135 / Digital Cable: 1 - 135 LCD (Liquid Crystal Display) Panel 10 W + 10 W + 10 W (for KDL-60EX72x) 10 W + 10 W (except KDL-60EX72x) 75-ohm external terminal for RF inputs VIDEO / AUDIO YPBPR (Component Video...
Setup Guide (Operating Instructions) - Page 33

Connecting cables Support Belt Kit Wall-Mount Bracket: SU-WL500 3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50 (KDL-46/40/32EX72x, KDL-46HX72x) USB Wireless LAN Adapter 32 °F - 104 °F (0 °C - 40 °C) * Download Acquisition Mode (DAM) is normal.) Less than 0.2 W with 120 V AC and less ...
Setup Guide (Operating Instructions) - Page 34

...or television reception, which should be determined by turning the equipment off and on, the user is subject to the following Sony Wall-Mount Bracket with FCC/IC radiation exposure limits set forth for TV installations. KDL-60EX723/KDL-60EX720/ KDL-55HX729/KDL-55EX723/ KDL-55EX720/KDL-55EX621/ KDL-55EX620/KDL-46HX729/ KDL-46EX729/KDL-46EX723/ KDL-46EX720/KDL-46EX621/ KDL-46EX620/KDL-40EX729...

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