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Sony KDL-40EX400 Support Question

Sony KDL-40EX400 Support Question

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Question posted by Koreymarketing on December 4th, 2016

The Input Button. It Won't Go Up Or Down On The Remote Or The Buttons On The Tv.

The input button. It won't go up or down on the remote or the buttons on the tv.

Current Answers

Answer #1: Posted by techyagent on December 26th, 2016 10:44 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

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Try doing a reset on the Sony remote. Follow the steps below.

1. Remove the batteries.
2. Press each button on the remote control twice.
3. Install fresh batteries into the remote control.
4. Make sure nothing is blocking the Infrared (IR) sensor on the TV.
5. Press the POWER button and other buttons to test TV operation.

If the issue still persists, make sure that the TV is updated with the latest software version. If your TV is the KDL400ex, the available update for this model is 1.001. You may download the update by clicking here. But if your TV is the KDL400ex, the available update for this model is 1.015. You may download the update by clicking here.

If after doing the steps above and still the issue is unresolved, that may be an indication that the TV is for service. Refer to this link to locate the nearest Sony authorized service center in your area.

Thanks


Techygirl

Related Sony KDL-40EX400 Manual Pages

Operating Instructions - Page 3

... Your TV 7 Locating Inputs and Outputs 8 Adjusting the viewing angle of the TV. . . . . . 10 Connecting the TV 10 Connecting Other Equipment 14 When Installing the TV Against a Wall or Enclosed Area 15 Securing the TV 16 Running Initial Setup 18 Operating the TV Using the Remote Control 19 Remote Control Button Description 20 TV Controls and Indicators 24 Using Features BRAVIA®...
Operating Instructions - Page 18

...for ENERGY STAR compliant mode. • Select Cancel to the TV's CABLE/ANTENNA input. Press WIDE to select Wide Mode, or press MENU and ...supplied) for this TV. "Retail" optimizes the picture for digital and analog channels Complete your cable connections before beginning the Initial Setup. The Initial Setup screen will appear. 2 Use the remote control buttons described below to...
Operating Instructions - Page 20

... Press to cycle through the inputs. 2 See page 28. 2 BRAVIA These buttons are used to control the equipment Sync connected to play a program in fast forward mode. PREV: Press to display the list of External Inputs and TV mode. Use them as a reference when operating the TV. 20 Remote Control Button Description Button Description 1 1 INPUT Press to replay the current...
Operating Instructions - Page 21

... picture and sound quality according to the input source. 6 RETURN Press to go back... monitor viewing with TV functions and settings. General: No optimized picture and sound quality for any scene. Operating the TV • When you...realistic pictures and sound just like those in a theater. Button Description 5 SCENE Optimizes picture and sound quality by selecting the following items....
Operating Instructions - Page 22

...Press to 0 qj select/confirm an item. qj CH +/- Press to turn on current input and content. The TV alternates between two channels and external inputs. Press ENT to restore the sound. Press again or press VOL + to change channels immediately... To scan quickly through channels, press and hold down either CH +/-. Button Description qs 8 0-9 ENT Press 0-9 to cycle through channels.
Operating Instructions - Page 23

Rear of Remote Control Button ql "/1 (Power) Description Press to turn on and off the TV. Available models : KDL-60EX500/KDL-55EX500/ KDL-46EX500/KDL-40EX500/KDL-32EX500/ KDL-55EX501/KDL-46EX501/KDL-40EX501 ql Operating the TV 23
Operating Instructions - Page 24

... /down either CH -/+. VOLUME + Press to display menu with TV functions and settings (see page 42. • The CHANNEL + button has a tactile dot. Use it as left/right buttons. 8 INPUT 9 MENU 0 Speaker Press to toggle through channels, press and hold down buttons. 7 - Receives IR signal from the remote control. 2 (Picture Lights up in standby mode. Press...
Operating Instructions - Page 26

... TOOLS menu. 3 The sub window will appear. or entering the channel number using the 0-9 numeric buttons. Using PIP Feature PIP (picture in picture) displays a picture from a connected PC in full screen, and a TV program or other external input (see below "To Enter PIP" table) in an inset window. (Closed Captions (CC) is not...
Operating Instructions - Page 27

...will see black bars around the picture or just on your remote control or you will be easily accessed by pressing the WIDE button on the both sides of the list. Wide Mode The ...Favorites While tuned to the channel you want to watch your TV by pressing the FAVORITES button once they are added to the signals your TV receives. Sometimes you can be automatically removed from the list...
Operating Instructions - Page 28

... 1-4, Video 1-2, Component 1-2, PC) to which you want to select your TV will skip over this input when you can label it as Skip. Full 2 • Use the Auto Adjustment to the TV and PC input is selected, you press the INPUT button. To Label an Input 1 Press MENU and select Settings, then select the Setup settings. Wide...
Operating Instructions - Page 30

...and limit access to the feature section for more information on your TV to fit your favorite channels and inputs and select the signal type, as well as autoprogram channels. ...settings to suit your TV settings. Be sure to exit. Using the Menus The MENU button allows you to access a variety of general setting options. Navigating through TV Menus 1 Press on the remote control to display the ...
Operating Instructions - Page 34

... streams. • You can also access Sound Mode, MTS Audio and Alternate Audio by using the TOOLS button on the remote control. 34 bilingual and mono Auto SAP programs Select to automatically switch the TV to second audio programs when a signal is received. Option Description MTS Audio Stereo Select for stereo reception when...
Operating Instructions - Page 36

... PC signal connected to move the position of the Adjustment picture when the TV receives an input signal from TOOLS button (see page 46. • Auto Adjustment, Phase and Pitch are not available with certain input signals. Horizontal Allows you to HDMI input. 36 Full 1 Select to enlarge the picture to automatically adjust the display...
Operating Instructions - Page 42

... Displays the information related to remain on the remote control is connected. 42 Then press to select the input. 2 Press V/v to assign a label. Option Description Sleep Timer Set the time in your TV skips this input when you press the INPUT button. • The Skip label is useful for inputs to which you can assign following labels...
Operating Instructions - Page 45

...settings. or MUTING buttons will reduce the power consumption more than the other buttons to automatically power off the TV when no buttons are pressed on the remote control or the TV. By selecting ...TV's power consumption. Using the Eco Settings Option Description Power Saving Select from Off, Low, High, Picture Off to automatically power off the TV after 1h, 2h, or 4h when no input...
Operating Instructions - Page 52

...; Perform Auto Program to consider • Check the input selection by pressing the INPUT button. TV is locked to one channel • Perform Auto Program to factory default settings: 1 Turn on the TV. 2 Press and hold down the V button on the remote, press the POWER button on the power of the TV. • Check cable/antenna connections. • Make...
Operating Instructions - Page 55

...(720p and 1080i) with your previous password and allows you change the channel or input or manually change the Wide Mode to Wide Zoom, or Zoom to fill the ...remote control or not, press a button on the TV. • Check the polarity of the batteries or replace the batteries. • Point the remote control at the remote control sensor located at the front of the TV. • Keep the remote...
Operating Instructions - Page 59

...TV Standby 45 Info Banner 42 Infrared Receiver (IR) 24 Initial Setup 44 INPUT button 20, 24 Installing the TV on a wall 47 J JUMP button 22 L Label Channels 37 Label Video Inputs 42 Language 42 M MENU button...Wide 35 B Backlight 31 Balance 33 Bass 33 BRAVIA Sync buttons 20 Brightness 31 C CABLE/ANTENNA input, described 8 CC button 20 CH +/- button 22, 24 Change Password 38 Channel Block 38 ...
Quick Setup Guide - Page 1

... for sample connection diagrams. INPUT Connector HD HDMI 1 HDMI...TV. Allow 50+ minutes for completion. KDL-60EX500 / 55EX500 / 55EX501 / 46EX400 / 46EX401 / 46EX500 KDL-46EX501 / 40EX400 / 40EX401 / 40EX500 / 40EX501 / 32EX301 KDL-32EX400 / 32EX500 1 Your New BRAVIA® LCD HDTV Congratulations! You must be adjusted to fill the screen. ■ Press the WIDE button on your remote...
Marketing Specifications - Page 2

... both the PC and the Sony TV. Features and specifications are trademarks of Sony Computer Entertainment. USB Adapter or Dongle required, Sold Separately. KDL-40EX400 Features General Closed Captions (CC): Analog, Digital Finish (Surface Color): PianoBlack HDMI™ InstaPort: Yes Display Backlight Type: CCFL Display Device: LCD Video Video Processing: BRAVIA Engine 2™ Technology...

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