Sony DSC-HX20V/B Support Question
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Question posted by aa14 on January 1st, 2014
Have You Been Able To Repair Your Camera? i Am In The Same Situation.
The device took a short (3 ft?) drop on carpet. It now displays a pink screen and tracking note like yours. My lens does not want to retract. The screen is okay because I can see an old photo I have saved in intername memory of the camera. Removing the battery seems to reset things, but the pink screen remains. Hope you were able to get your device repaired. This is a great camera otherwise. Dsc-hx20v.
Current Answers
Answer #1: Posted by BusterDoogen on January 1st, 2014 10:58 AM
I suggest you call CS @ Phone: 800-222-7669 How to reach a live person: Keep pressing 0 (3 times for me) and ignore the error messages Hours of Operation: Mon-Fri 8:00AM-12:00AM
Sat-Sun 9:00AM-8:00PM EST
Sat-Sun 9:00AM-8:00PM EST
I hope this is helpful to you!
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