Question posted by suhlercpa on July 16th, 2011

Am Unable To Make A Video Call After Having No Problems After 2 1/2 Years.

The botton for iniating a video call is not active.

Current Answers

Answer #1: Posted by answers on September 19th, 2011 3:09 AM
This answer was accepted by the poster of the original question.
answers

Member since:
September 18th, 2011

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Please see this and follow the instructions and reboot. Please copy/paste the link below into the browser window of your choice:

 

support.skype.com/en-us/faq/FA10658/How-can-I-ensure-my-DirectX-and-graphics-drivers-are-working-correctly

 

If the above fails to resolve this issue, please do this:

 

In your case and your case only.

1. Please stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Windows File Explorer ("What you use to view files with") do:

%appdata%\skype

If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.

5. Using the Windows file Explore enter:

%programfiles%

Right click on the Skype folder and choose delete.

6. Please install the beta version using the instructions below:

You can install the current beta release by doing this from the top of this page:

Get Skype -> Windows -> Choose the beta release.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Also, do you have all Windows updates and updates to any hardware devices by the manufacturers?

Skype Knowledge Base Results

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  • Help for Skype - user guides, FAQs, customer support
    What types of Gift Certificates are available? You can buy Gift Certificates for Skype Credit (which you can use to make calls to landlines and mobiles), to buy online numbers and activate voicemail.
  • Help for Skype - user guides, FAQs, customer support
    .... Speakers and a microphone – built-in microphones and speakers, but you will get up and running with Skype. A webcam to make video calls. Most computers have built-in or separate. You’ll find headsets, webcams and phones that are all certified to work with Skype is ...
  • Help for Skype: What types of Gift Certificates are available?
    Is there a limit on how many Gift Certificates I can use to make calls to landlines and mobiles), to my friend in Australia? Sign in Poland and give it to buy online numbers and activate voicemail. Polski Português Português (Brasileiro) Affiliates Blogs Developers Rates Can I share the Gift Certificates? Billing You can...

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