Search for Company Support

Skype Support

Help and Support for Skype Receive email updates when new Skype support questions are posted Subscribe to the RSS feed for Skype support

Problems with Skype?
Choose one of the following Skype support options:

  • Click the "Ask a Question" button to the right to post a new question about Skype
  • Click the "Answers" buttons below for any open questions for which you can provide a solution, or would like to see answers that have already been posted.
Have a New Question?
Click below to post a new question about Skype.


Type any keyword(s) related to your question above

Featured Skype Questions
Is there a place to download Skype coupon codes?
Any tips on finding Skype coupon codes?
(Posted by Anonymous-9139 44 days ago)
Is there a place to download Skype coupon codes?
Is there a Skype iPhone app?
Has anyone heard if iPhone will make a Skype app?
(Posted by Anonymous-9148 59 days ago)
Is there a Skype iPhone app?
Can I use Skype on my MAC?
I would like to know if Skype is compatible with my new MAC.
(Posted by Anonymous-9145 83 days ago)
Can I use Skype on my MAC?
Where can I find recent Skype reviews?
I would like to see ratings from existing customers with both positive and negative reviews.
(Posted by Anonymous-9136 95 days ago)
Where can I find recent Skype reviews?
What is the process to cancel my Skype account?
I want to cancel my Skype account, but they make it really complicated. I have read a lot of Skype c...
(Posted by Anonymous-9142 109 days ago)
What is the process to cancel my Skype account?

Related Links

More Skype Questions

Loading Questions...
How Do You Change/delete The City On Skype?
How do you change/delete the city on skype account because I just want to leave it as I am in t...
(Posted by Balboa93 1 minute ago)
How Do You Change/delete The City On Skype?
Does The Monthly Service Plan Include Mobile Phones?
I think I need to change to a pay as you go instead of a plan, because I need to be able to call a m...
(Posted by Imaginecherrys 14 hours ago)
Does The Monthly Service Plan Include Mobile Phones?
Why Wont Download Work??
Been trying to download your program for days and it your link to download the programs. It starts b...
(Posted by emskennels 2 days ago)
Why Wont Download Work??
Live Support
How doI get live support from Skype?
(Posted by jamesromans 4 days ago)
Live Support
Forgotskype Password.skp Ask For My Email Address2sendbut Its Old. Catch22
I forgot my skype password. skype ask I send email address and skype address to send new password bu...
(Posted by deancostello 5 days ago)
Forgotskype Password.skp Ask For My Email Address2sendbut Its Old. Catch22
My Skype Account Has Been Blocked And I Due Not No Why I Have Monies In The
when trying to make skype calls   it  says that my account has been blocked  monies i...
(Posted by musicalcircus 7 days ago)
My Skype  Account Has Been Blocked   And I Due Not No Why   I Have Monies In The
Fraud
someone try to charge on my account and who can i contact.  thank you
(Posted by elvie89 8 days ago)
Fraud
I Can't Get Into My Skype
I keep trying to get my password from skype, but when I try to get it, it says it has expired. ...
(Posted by mathison1234 11 days ago)
I Can't Get Into My Skype
How To Reach Them?
they charged my account without my approval...
(Posted by fredcarillo 12 days ago)
How To Reach Them?
Credit
I bought a credit for Unlimited Europe, but my account doesn't show any balance though my account st...
(Posted by sdaspims 13 days ago)
Credit
Why Do I Get A Message Saying There Was A Problem With The Information Provided
I cant by a licence for a game on skype. I follow the procedure and after it tries to load a ge a me...
(Posted by millerdean 14 days ago)
Why Do I Get A Message Saying There Was A Problem With The Information Provided
I Have Downloaded The Skype, But I Could Not Access It, It Shows The Error Messa
i have downloaded the skype, but i could not access it, it shows the error message: check utility di...
(Posted by champadaffodils 14 days ago)
I Have Downloaded The Skype, But I Could Not Access It, It Shows The Error Messa
Why I Can Not See The Other Person However He See Me And Both Cameras Working
Why I see other person and  other person can see me , however both cameras worki...
(Posted by yarit 17 days ago)
Why I Can Not See The Other Person However He See Me And Both Cameras Working
Can You Phone A Mobile Using Skype Without Wifi
I have skype credit and want to call a mobile in usa from australia can I do this without wifi
(Posted by only1trish 19 days ago)
Can You Phone A Mobile Using Skype Without Wifi
Can Use My Toll Free Number For My Business
I am tring to sign up with SKYPE but not having immediate access to live support is making me rethin...
(Posted by hbjj4 23 days ago)
Can Use My Toll Free Number For My Business
What Is The Number For Customer Service
(Posted by walksud 24 days ago)
What Is The Number For Customer Service
Can I Get Free Call Forwarding If I Pay The $1.95/month Subscription.
I need a local number here in St. Louis, MO that I can have calls forwarded to my cell phone. I don'...
(Posted by rdarick 27 days ago)
Can  I Get Free Call Forwarding If I Pay The $1.95/month Subscription.
I Was Charged For Something By Skype. I Can't Get In Contact With A Live Person
There does not seem to be an way to contact a person at skype for an unauthorized charge.
(Posted by dapotts 28 days ago)
I Was Charged For Something By Skype.  I Can't Get In Contact With A Live Person
My Account Is Block How To Open It
i m unable to do calls to open it
(Posted by blackbloodvampie91 35 days ago)
My Account Is Block How To Open It
How Can I Download Or Copy Recent Incomming And Outgoing Calls List
hello i want to copy or download the list of received and dialed numbers from my skype account. ...
(Posted by pakjutistan 35 days ago)
How Can I Download Or Copy Recent Incomming And Outgoing Calls List
Unauthorized Use Of Credit Card.
Someone has authorized Skype to charge my Credit Card and I guess open an Skype Account in my name. ...
(Posted by dicple13 40 days ago)
Unauthorized Use Of Credit Card.
How Do I Reset The Password
I have forgotten my skpye password. I am currrently locked out of the page that would allow me to re...
(Posted by swracford 40 days ago)
How Do I Reset The Password
Dispute Charges On A Customer's Debit Card
My debit card was billed for unauthorized charges by this company. I need help in getting my debit c...
(Posted by Anonymous-13588 42 days ago)
Dispute Charges On A Customer's Debit Card
Before I Used My Keyboard To Reply To Promt Or Access Code Now No
 before i called and then could enter # prompts(1 4 Engl)  ext # Access Codes now i can on...
(Posted by manyponies1 42 days ago)
Before I Used My Keyboard To Reply To Promt Or Access Code Now  No
Can I Keep My Existing Phone Number W/ Skype?
I want to shut off my phone and get skype, could i keep my existing number?
(Posted by aalderson 43 days ago)
Can I Keep My Existing Phone Number W/ Skype?
I Cannot Connect To Skype
I have a skype  account already and want to use the same email address but a separate webcam an...
(Posted by gjheaton 43 days ago)
I Cannot Connect To Skype
Skype Subscriptions
I have just bought an unlimited world subscription, but when I phone my sons mobile in Thailand...
(Posted by kennylogie 44 days ago)
Skype Subscriptions
Add Account
On my PC I have already my Skype account. My wife has her account on her PC. Is it possible for her ...
(Posted by jajic1 44 days ago)
Add Account
How Do I Change My Visa Details As I Have New Card
(Posted by pamblewitt 45 days ago)
How Do I Change My Visa Details As I Have New Card
Skype Sign On Is Not Possible Please Help Me. I Have A Skype Name.
my pasword has been forgetten and the new sign on does not work. HELP !
(Posted by Anonymous-13498 45 days ago)
Skype Sign On Is Not Possible Please Help Me. I Have A Skype Name.
Why Was I Disconnected And No Longer Can Connect?
I was using SKYPE and when I hung up, a few seconds later I was disconnected from SKYPE and have not...
(Posted by skoshi3 48 days ago)
Why Was I Disconnected And No Longer Can Connect?
I Cannot Get Onto Skype From Any System
is there a system wide issue?  if so, what is the ETA to a fix
(Posted by kelliecolleen 48 days ago)
I Cannot Get Onto Skype From Any System
Is Anyone Else Having Skype Connection Problems Today?
I am suddenly unable to sign into skype today. I rebooted my router, my computer, reinstalled the ne...
(Posted by service 48 days ago)
Is Anyone Else Having Skype Connection Problems Today?
I Would Like To Open 3 Accounts With One Subscription To Skype
I want one for me, one for my wife and one for the two of us. Is that possible?
(Posted by rgh4141 50 days ago)
I Would Like To Open 3 Accounts With One Subscription To Skype
When Calling Someone Only Rings 4 Times Then Goes To Busy
(Posted by juliestevenholmes 50 days ago)
When Calling Someone Only Rings 4 Times Then Goes To Busy
How Do I Close An Account That Is Not Being Used Which Is Charging Me $2.99?
I have an account with Skype which charges me $2.99 per month for calls to cell phones or business p...
(Posted by freeinhim 51 days ago)
How Do I Close An Account That Is Not Being Used Which Is Charging Me $2.99?
Mounting Failed
I'm trying to download skype and have a number of times but I keep getting a prompt that mounting fa...
(Posted by ltabing 52 days ago)
Mounting Failed
How Can I Retrieve My Password?
(Posted by esapak 53 days ago)
How Can I Retrieve My Password?
Why Do I Have 3 Charges From Skype? Never Heard Of It, No One Stole My Card!
I have 3 charges on my credit card statemeng for skype.com, I have never heard of it, no one has sto...
(Posted by erinmellinger 60 days ago)
Why Do I Have 3 Charges From Skype?  Never Heard Of It, No One Stole My Card!
I Have Usa Residence And Vacation In Mexico - Can I Have Skype Usa Online Number
Can I use Skype online number calling from Mexico to USA?
(Posted by ezzinger 61 days ago)
I Have Usa Residence And Vacation In Mexico - Can I Have Skype Usa Online Number
Why I Cant Make A Call?
i made a payment 3.99 for europ but i cant make cal to landline could you please tel me what i have ...
(Posted by azads1350 63 days ago)
Why I Cant Make A Call?
Help!!!the New Skype Set Up Has Lost My Old Contact List.how Can I Get It Back
With the new Skype set up, I have lost my contact list. How can I get it back??? Thanks
(Posted by pic92341 63 days ago)
Help!!!the New Skype Set Up Has Lost My Old Contact List.how Can I Get It Back
I Have Several User's Names.
On Dec 22nd, I made a payment of 10 Euros to Skype. I have not seen reflected this transaction o...
(Posted by liliacordero 68 days ago)
I Have Several User's Names.
How Do I Report Credit Card Fraud (making Payments To Skype)?
My wife's card was used at the Skype site, but they don't have a phone number.
(Posted by davkmas 69 days ago)
How Do I Report Credit Card Fraud (making Payments To Skype)?
Why Has My Account Been Charged Altho I Did Not Order Anything?
I have been charged for 10 euros but did not order anything.
(Posted by shmoozy1 72 days ago)
Why Has My Account Been Charged Altho I Did Not Order Anything?
Recognition Of Password
I could log onto Skype.com just by clicking on the symbol before because I had an automatic log in w...
(Posted by budman321 75 days ago)
Recognition Of Password
Recognition Of Password
I have gone in 3 times trying to get my password recognized. Each time password successfully changed...
(Posted by budman321 76 days ago)
Recognition Of Password
Does Skype Really Work
(Posted by bonbon954 76 days ago)
Does Skype Really Work
New Apgrade
I WAS ASKED TO UPGRADE MY SKYPE ACCOUNT AND ALL MY BOOKMARKS AND CHATS DISSAPPEARED.  HOW CAN I...
(Posted by DAN 79 days ago)
New Apgrade
I Am In The Uae And Skype Is Prohibited From Being Used Here And My Account Is R
I cannot make a skype phone call, sms, etc. and my account is due to expire in 2 days if I don't use...
(Posted by tomuhill 79 days ago)
I Am In The Uae And Skype Is Prohibited From Being Used Here And My Account Is R
I Need A Toll Free Number For Any Customer Service They Might Have
I m wanting to talk to someone about me being charged for a membership that I never signed up for an...
(Posted by Anonymous-12715 80 days ago)
I Need A Toll Free Number For Any Customer Service They Might Have
I Received The Wrong Headset Ordered Through Skype And There Is No Address Or Co
I ordered a wireless headset and camera and received a wired headset that is of no use to me.  ...
(Posted by steffeni 82 days ago)
I Received The Wrong Headset Ordered Through Skype And There Is No Address Or Co
The Call Rates To Turkey Are 0.034us$/min But It Costed Me 0.2us$/min From India
hello Sir,the call rates to turkey shown on skype website is 0.034US$/minute but when i called from ...
(Posted by wasemwani 84 days ago)
The Call Rates To Turkey Are 0.034us$/min But It Costed Me 0.2us$/min From India
My Girlfriend Lives In The Philippines,and Has A Globe Mobile Phone, But Does No
my girlfriend has globe mobile phone, but does not own a pc, can she have skype downloaded to her ce...
(Posted by alexraza1411 84 days ago)
My Girlfriend Lives In The Philippines,and Has A Globe Mobile Phone, But Does No
I Have Paid For A Full Years Unlimited Europe My Account The Balance Is £00.00
I have tried to email Skype using all the email links, they all get returned by the mail administrat...
(Posted by nigelsmart1 85 days ago)
I Have Paid For A Full Years Unlimited Europe My Account The Balance Is £00.00
How Do I Reach A Live Person On Skype?
I purchased a credit from Skype for 12.95 that was billed to my credit card account but I am no...
(Posted by babie562 89 days ago)
How Do I Reach A Live Person On Skype?
I Got Charged For Skype And I Don't Even Have An Account.
I got charged for Skype and I don't have an account with them.  How can I find out what this ch...
(Posted by theshislers 90 days ago)
I Got Charged For Skype And I Don't Even Have An Account.
I Am Being Charged 10.00 Regularly By Skype For Days I Was Never On Skype!
Why am I being charged 10.00 for days I never spoke on SKYPE. I tried to disable my personal credit ...
(Posted by Anonymous-12490 90 days ago)
I Am Being Charged 10.00 Regularly By Skype For Days I Was Never On Skype!
Why Does My New Registration Not Show
(Posted by lindajoy 91 days ago)
Why Does My New Registration Not Show
Can I Set Up Caller Id With Only A Subscription, Not With Credit For Sms?
The directions say you must have credit to set up the account.  Does the annual account for cal...
(Posted by kathyabbott2020 92 days ago)
Can I Set Up Caller Id With Only A Subscription, Not With Credit For Sms?
Can't Install Skype For Samsung I8910 Mobile Phone
(Posted by yuhansebastian 94 days ago)
Can't Install Skype For Samsung I8910 Mobile Phone
I Received Notice From My Bank That Someone Has Stolen My Identity, Using My Cre
So someone has used my identity and credit card number to open a Skype acct in my name and it has sh...
(Posted by denisedg 94 days ago)
I Received Notice From My Bank That Someone Has Stolen My Identity, Using My Cre
Rate Are Diffent Frm Global Rate Page
global rate page says its about 0.054 p/min but 5p/min r getting deducted wen calling india mobile c...
(Posted by abdulkhadeer666 96 days ago)
Rate Are Diffent Frm Global Rate Page
Contact With Customer Support
How the bloody hell do I get a person to speak with at SKYPE.  They have no phone number and a ...
(Posted by ESALDJE 96 days ago)
Contact With Customer Support
You Have The Wrong Name On My Account How Do I Make It Right
account is in my nieces name
(Posted by junelouise2000 97 days ago)
You Have The Wrong Name On My Account How Do I Make It Right
My Skype Keeps Getting Shut Down And I Can't Log In
Yesterday I received a bogus file from a contact and i accidentially opened it.  Then it onsent...
(Posted by theresapembroke 98 days ago)
My Skype Keeps Getting Shut Down And I Can't Log In
No Access To Old Email Acct
(Posted by peter 105 days ago)
No Access To Old Email Acct
I Have Been Charged 11.50 Pounds From My Account This Month I Want To Know Why?
I WANT MY MONEYBACK OTHERWISE TO TAKE MONEY ACCOUNT WITHOUT MY PERMISSION I M GONNA SUE UR COMPANY A...
(Posted by SHEENAM04 107 days ago)
I Have Been Charged 11.50 Pounds From My Account This Month I Want To Know Why?
I Signed Up For The Unlimited Talk To Phone To Us,can I Call Us From Mexico
with this plan ? or is this plan only for calling in us to us phones
(Posted by vinorrock 110 days ago)
I Signed Up For The Unlimited Talk To Phone To Us,can I Call Us From Mexico
I Can Dial Numbers, But There Is No Sound
(Posted by Anonymous-12046 111 days ago)
I Can Dial Numbers, But There Is No Sound
Im Having A Hard Time Connecting To Skype, How Can I Fix It?
It was working fine up until this past sunday then i lost a call and it asked me to sign back in and...
(Posted by jrgeigenmiller 113 days ago)
Im Having A Hard Time Connecting To Skype, How Can I Fix It?
I Put $12.50 As Monthly Balance But I Didn't Get That In My Account
I used to buy cards but after a while I decided to subsicribe monthly.When I did that and paid $12.5...
(Posted by thamer224 116 days ago)
I Put $12.50  As Monthly Balance But I Didn't Get That In My Account
Failed Internet Connection For Skype Only
Just recently I have been unable to make calls, and "help" tells me skype can't connect to the inter...
(Posted by isbey 121 days ago)
Failed Internet Connection For Skype Only
Skype Chat Dropoffs
  Question I have sent to Skype support (appears from the various posts that support may be qu...
(Posted by coolpacific 125 days ago)
Skype Chat Dropoffs
I Need Its Customer Service E-mail Address
ned to modify a purchase order
(Posted by Anonymous-11785 125 days ago)
I Need Its Customer Service E-mail Address
Does Skype Wake A Laptop From Sleep Mode
(Posted by pmcnamara1 126 days ago)
Does Skype Wake A Laptop From Sleep Mode
Hi I Topped Up £10.00 But It Only Last Me Less That An Hour?
hi, i have an skype account. i just topped up £10.00 and talked to my friend in italy but it o...
(Posted by ehsankhazaelijooya 127 days ago)
Hi I Topped Up £10.00 But It Only Last Me Less That An Hour?

Related Links
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for any item found on Amazon.com
  • It's that simple!
See How it Works
Create a Free Account

Contact Information
Complete Skype customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Complete Skype customer service phone numbers and contact information at ContactHelp.com

Scoreboard Ratings
See detailed Skype customer service rankings, employee comments and much more from our sister site.

Find detailed Skype customer service ratings at CustomerServiceScoreboard.com