Digital And Cable Disruption.

The problem we had is related since Novembre 2010,if not earlier.March 29`th,the problem seems to be repaired.Service man has finally replaced the tap along with other devices.I then called Shaw on March 31`st to see about getting some sort of discount.I`ve always paid the bill on time,whether or not i had problems with the cable.I asked to talk to a supervisor and the employee offered me a month rebate.That is not acceptable,taking in account all the months i had to put up with the cable being disrupted and our aggravation trying to see a program and the distortion of  the program.Then the employee told me that a supervisor would call me back within 24hrs.Today April 3`rd and i have not had a call from the supervisor to discuss this matter.We are not very happy with Shaw at this time.