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Question posted by mandygoddu86 on May 10th, 2015

How To Remove A P Error So That We Can Open The Register Drawer

We do not use all of the functions on our register. We simply do math calculations on our own and use the ca/at/ns button to open the drawer when access to cash is needed. However a pppp.. showed up on the screen and will not allow us access to the drawer this way now. How do we fix this?

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Answer #1: Posted by BusterDoogen on May 10th, 2015 6:58 PM

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If the printer runs out of paper, the printer will stall, and "PPPPPPPPPP" will appear on the display. Key entries will not be accepted. Refer to section 5 in this chapter, install a new roll, then press the CL key. The printer will print the power failure symbol and resume printing.

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Related Sharp XEA21S Manual Pages

Instruction Manual - Page 3

...register. English English INTRODUCTION Thank you very much for your purchase of the register and cause component failure. • When cleaning your register, use a dry, soft cloth. The Spanish version (summary of functions... the corresponding law in such locations could seep into the cash register before operating your machine in a location that the the positive (+) and negative ...

Instruction Manual - Page 4

......4 1 External View ...4 2 Printer ...4 3 Mode Switch and Mode Keys ...5 4 Keyboard...5 5 Displays ...6 6 Drawer Lock Key...6 GETTING STARTED...7 HELP FUNCTION ...11 FOR THE OPERATOR OVERVIEW OF FLOW OF DAILY SALES ENTRIES 13 BASIC SALES ENTRY ...14 1 Basic Sales Entry Example...14 2 Error Warning...15 3 Item Entries...16 Single item entries ...16 Repeat entries ...17 Multiplication entries...

Instruction Manual - Page 5

... Printer and Recording Paper 70 4 Replacing the Batteries...71 5 Replacing the Paper Roll ...71 6 Removing a Paper Jam ...74 7 Cleaning the Printer (Print Head / Sensor / Roller 74 8 Removing the Drawer ...74 9 Opening the Drawer by Hand ...74 10 Before calling for service...75 Error code table ...75 SPECIFICATIONS ...76 MANUAL DE INSTRUCCIONES (VERSION EN ESPAÑOL) 3

Instruction Manual - Page 6

...paper cutter is a one station type thermal printer, therefore it does not require any type of the printer cover to page 66.) USB port Use only the USB cable (manufactured by SHARP...cover Receipt paper Keyboard Power cord Mode switch Drawer Drawer lock SD card slot (Refer to remove. This may result in damage to cut yourself. Never use other cables. 2 Printer The printer is ...

Instruction Manual - Page 7

...removed only in each key indicates functions or characters which can be used for character entries for text programming. OP X/Z: To take individual clerk X or Z reports, and to page 41. This mode allows correction after finalizing a transaction. The manager can use...be used to register data.... CHK CH W Z MDSE #/TM SBTL SBTL CA/AT/NS The small characters on account key RCPT /PO ...

Instruction Manual - Page 8

... replace with new ones within two days. Refer to calculate a subtotal in the RCPT OFF position when the receipt function is not set or has run out. 6 Drawer Lock Key This key locks and unlocks the drawer. Machine state symbols : Appears during programming. : Appears when an error is detected. : Appears when the subtotal is displayed or...

Instruction Manual - Page 9

... sources or direct sunlight near an AC outlet. The batteries are included. The buzzer will show "0.00" with the paper cutter, so as not to cut yourself. 2. If the no battery symbol " " appears, you operated the cash register just before needing replacement. Open the battery compartment cover next to the paper roll cradle. 7 Unpack the...

Instruction Manual - Page 10

... the paper along with the paper positioning guides as illustrated at the right. Take caution when removing and installing the cover. Lift up the print roller release lever to the REG position: 1.... switch set to unlock and open the print roller arm. Install the paper roll according to the procedure shown below with the register, even when you program the register for not printing receipts or ...

Instruction Manual - Page 11

... date, time and tax The cash register provides text languages of the printer cover and clean paper appears. Refer to feed more paper if required.) • Wind the paper two or three turns around the spool shaft. Refer to the BASIC FUNCTION PROGRAMMING section for changing the language. When using as instructed above. 5. If...

Instruction Manual - Page 12

... is not factory preset. The main optional functions are listed below. • PLU (price lookup) • Consecutive number • Machine number • Receipt or journal printing selection...receipts, function texts and foreign currency symbol • Split pricing entry This is commonly used with optional functions. Up to be trained Department programming: The cash register is pre...

Instruction Manual - Page 13

... This menu provides the list of the cash register. HELP FUNCTION The help function allows you to print guidance messages for each operation. Key operation G Print 1 DATE/TIME SETUP 2 TAX RATE SETUP 3 DEPARTMENT PRICE&TEXT 4 SALES Z REPORT 5 LOGO SETTING 6 RECEIPT ISSUE 7 WHAT IS P IN DISPLAY 8 WHAT IS ERROR 32 9 SD CARD COMMAND 10 INSTALL PC...

Instruction Manual - Page 16

...cash register. Close the drawer. Mode switch setting 1. Enter the amount received from the customer. (You can omit this step if the amount tendered is 1. Key operation example Clerk assignment Item entries 1 L 1500 ! 2300 " Displaying subtotal s 5000 Finalizing the transaction A (In this order.) The clerk code 1 is opened...enter the department code using numeric keys, and press the ...

Instruction Manual - Page 21

... . Cash tendering Key operation example Print s 1000 A 19 Single item cash sale (SICS) entry • This function is useful when a sale is for only one item and is complete and the drawer opens as... display. The sale subtotal of taxable 1 items will appear in the display. Otherwise the register will show the change due amount and the symbol " " will appear in this order at any ...

Instruction Manual - Page 28

... 12345 s 4800 r Print No sale (exchange) A When you need to open and printer will open the drawer with no sale entry is achieved and a non-add code number is a good idea to a vendor, it is printed. 3 Automatic Sequence Key (a key) Entries a You can achieve a programmed transaction simply by pressing the key. r For the received-on...

Instruction Manual - Page 68

...touch or remove the SD memory card while it is accessed, otherwise the data stored in steady with a finger and release it. to it slowly. In case an error occurs, a corresponding error message ...; When inserting or removing the SD memory card, be printed. Removing the SD memory card Push the card in that contains some data, otherwise all of your cash register before closing the cover...

Instruction Manual - Page 72

... permanent magnet and electromagnet are ready to use it is locked. First lift up the arm, and then remove the paper. • Never touch the...thermal paper until it . • Avoid heat. OPERATOR MAINTENANCE 1 In case of a Power Failure When power is lost, the machine retains its memory contents and all information on sales entries. • When a power failure is encountered in register...

Instruction Manual - Page 73

...80 mm) Quality: Thermal paper • Be... 5 Replacing the Paper Roll Be sure to using your machine, otherwise it may cause a malfunction. The ...remove the old batteries. 4. To replace the batteries: 1. Be careful to set the roll correctly. (How to set the paper roll prior to use of each battery are facing in (57.5 ± 0.5 mm) Max. 4 Replacing the Batteries This cash register...

Instruction Manual - Page 74

...Remove the outer side of the take -up spool (using the register for an extended period of time, remove the paper roll, and store it . If you plan on not using as journal paper): Area to cut 1. Remove the paper roll from the paper roll cradle. Remove... yourself. Cut the paper and remove the take -up the print roller release lever to unlock and open the print roller arm. 6....

Instruction Manual - Page 76

... by Hand Lever The drawer automatically opens. 6 Removing a Paper Jam Caution: The paper cutter is mounted on the printer cover. Clean them as follows: Print head Roller Sensor Caution: • Never touch the print head with ethyl alcohol or isopropyl alcohol. Clean the roller and the sensor in the register is detachable. However, when...

Instruction Manual - Page 77

...register? • Is the mode switch set properly at the "REG" position? • Is the paper roll properly installed? • Is there a paper jam? • Is the receipt function... • Has the machine been initialized properly as shown "GETTING STARTED"? (Note that do not necessarily indicate functional faults of a clerk code Overflow limitation error The open price entry. s Press...