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Question posted by mellisamano on October 13th, 2019

Paper Roll Not Moving

im pressing the up arrow to pull up the paper and its not moving up

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Answer #1: Posted by Odin on October 13th, 2019 3:24 PM

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Odin

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First try a soft reset, which will NOT delete programmed data. Press the following keys, one at a time, in the order below:

CL
ESC
ESC
#/SBTL

If a soft reset does not solve, a master reset must be performed. This will DELETE all past programming and sales data on your cash register:

1. Turn off the power and unplug the cash register
2. Remove the memory backup battery or batteries.
3. Turn the mode switch to any position other than Power OFF.
4. Turn on the power (Power ON).
[When the master reset is completed, the buzzer sounds three times.]
5. Install the memory backup battery or batteries back into the cash register.

All settings are now returned to factory standards.

(If the issue persists or if you require further advice, you'll have to consult the manufacturer: use the contact information at https://www.contacthelp.com/sharp/customer-service.)

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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XE-A106 Operation Manual in English - Page 1

...: 1 station, print wheel selective type Printing Capacity: Max. 13 characters Paper Roll: Width: 2 1/4" + 1/64" (57.5mm + 0.5mm) Max. FOR YOUR RECORDS Please record below . Do not operate the cash register with " ". The cash register plugs into the mode switch and turn it . 4. otherwise damage to this equipment not expressly approved by anyone other than the minimum taxable...

XE-A106 Operation Manual in English - Page 2

...-taxable, press and , then , #/ SBTL and v. Part Names and Functions Printer cover Keyboard Display Drawer Mode switch Drawer lock Mode Switch The mode switch enables the register to PLUs associated with the date and time. OFF: Turns the display off ("00200080") Secret Code A secret code can omit this step. Display The XE-A106 is...

Quick Start Guide - Page 1

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Quick Start Guide - Page 2

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