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Sharp ER-A420 Support Question

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Question posted by bgates86976 on January 9th, 2015

Sharp Er 420 Isn't Working

I can't ring up purhcases and can't get the register door to open. It just beeps at me.

Current Answers

Answer #1: Posted by waelsaidani1 on January 16th, 2015 4:45 PM
waelsaidani1

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Try a master reset CHAPTER 3. MASTER RESET AND PROGRAM RESET The SRV key is used for performing entries in the SRV mode. A MASTER RESET clears the entire memory and resumes initial values. A PROGRAM RESET resumes the initial program without clearing the memory. There are 2 kinds of MASTER RESET operations. MASTER RESET 1: Normal MASTER RESET Clears the entire memory and resumes initial values. MASTER RESET 2: It enables the layout of fixed keys in addition to MASTER RESET 1. Fixed keys: [0] [1] [2] [3] [4] [5] [6] [7] [8] [9] 1. MASTER RESET 1 Please use "Procedure A" or "Procedure B" Procedure A: 1) Set the mode switch to the (SRV') position. 2) Plug in the AC power cord to the wall outlet. 3) While holding down the JOURNAL FEED key, turn the mode switch to (SRV) position from the (SRV') position. Procedure B: 1) Unplug the AC power cord from the wall outlet. 2) Set the mode switch to the (SRV) position. 3) While holding down the JOURNAL FEED key, plug in the AC power cord to the wall outlet. Note: Procedure B cannot reset the hardware. Procedure A must be used to reset the hardware. 2. MASTER RESET 2 Please use "Procedure A" or "Procedure B" Procedure A: 1) Set the mode switch to the (SRV') position. 2) Plug in the AC power cord to the wall outlet. 3) While holding down the JOURNAL FEED & the RECEIPT FEED keys, turn the mode switch to the (SRV) position from the (SRV') position. 4) Program the [0] [1] [2] [3] [4] [5] [6] [7] [8] [9] [00] [000] [.] [CL] [@/FOR] [SBTL] [CA/AT] keys by depressing the keys in this order. Note: If the [000] key is not required, press the same key in the next step, and [000] key will be inhibited. Procedure B: 1) Unplug the AC power cord from the wall outlet. 2) Set the mode switch to the (SRV) position. 3) While holding down the JOURNAL FEED & the RECEIPT FEED key, plug in the AC power cord to the wall outlet. 4) Repeat the same sequence as in "Procedure A"

Related Sharp ER-A420 Manual Pages

ER-A410 | ER-A420 Operation Manual - Page 1

ELECTRONIC CASH REGISTER MODEL ER-A410 ER-A420 INSTRUCTION MANUAL The above illustration shows the model ER-A410.
ER-A410 | ER-A420 Operation Manual - Page 3

.... Installation in the protection circuit, and to malfunction. • If the register malfunctions, call your local dealer for your register, use by the customer. do not try to charge the batteries, the machine must be plugged in time, dissipate their charge even if not used. Never use of the SHARP Electronic Cash Register, Model ER-A410/A420.
ER-A410 | ER-A420 Operation Manual - Page 4

...ER-A410 7 Front view 7 Rear view 7 EXTERNAL VIEW OF THE ER-A420 8 Front view 8 Rear view 8 PRINTER 9 KEYBOARD 10 1 ER-A410 standard keyboard layout 10 2 ER-A420 standard keyboard layout 12 3 Standard key number layout 13 4 Installing the keyboard sheet (ER-A420... multiplication entries 23 Split-pricing entries 24 Single item cash sale (SICS)/single item finalize (SIF) entries 25...
ER-A410 | ER-A420 Operation Manual - Page 12

...tendered key FINAL Check 1 key CONV CH Charge 1 key SLIP SBTL Subtotal key CA/AT/NS Cash/Amount tendered and No-sale key Void key Refund key Received-on-account 1 key Paid-out ...Final key Conversion 1 key (for currency conversion) Slip print key 10 KEYBOARD 1 ER-A410 standard keyboard layout RECEIPT JOURNAL SLIP RA RCPT PO % VOID RFND TAX TAX SHIFT CONV @ FOR CL 789 456 123 0 00...
ER-A410 | ER-A420 Operation Manual - Page 14

2 ER-A420 standard keyboard layout RECEIPT JOURNAL 73 74 75 76 77 78 79 80 81 82 L1 L2 L3 AUTO CASH # 61 62 63 64 65 66 67 68 69 70 71 72 PRICE SHIFT RCPT RP SEND PO RA @ 49 50 51 52 53 54 55 56 57 58 59 60 FOR CL...
ER-A410 | ER-A420 Operation Manual - Page 15

For ER-A410 005 010 015 020 004 009 014 019 003 008 013 018 002 007 012 017 001 006 011 016 ...or direct PLU keys, please contact your dealer. SRVC %2 %4 AUTO 2 AUTO 5 CA2 BIRTH DEPT # RA2 PO2 NS OPEN TARE Service key Percent 2 thru 4 keys Automatic sequencing 2 thru 5 keys Cash total 2 key Birthday date entry key Department code entry key Received-on-account 2 key Paid-out 2 key No sale key...
ER-A410 | ER-A420 Operation Manual - Page 16

...evenly under the keyboard cover. • If you require a new keyboard sheet, please contact your authorized SHARP dealer. 14 Keyboard cover ➀ Turn over the keyboard cover. ➁ Insert the keyboard sheet ...022 023 024 025 026 027 028 029 030 031 032 4 Installing the keyboard sheet (ER-A420) Insert the keyboard sheet between the keyboard cover and the cabinet as it might tear the ...
ER-A410 | ER-A420 Operation Manual - Page 19

... displayed: When an amount is to a safe place. • Power save mark When the cash register goes into the power save mode, the power save mark • Cashier code or mode name... and function text you entered is zero or negative, the alarm indicator (decimal point) is displayed. When you have registered ten times, the display will show "0". (2 © 3 ......9 © 0 © 1 © ...
ER-A410 | ER-A420 Operation Manual - Page 40

... tendering ı Press the key to get an including-tax subtotal, enter the amount tendered by check and $5.00 in cash for an including-tax subtotal of the sale, your register will show the change due amount and the text "CHANGE". Example Your customer pays $10.00 for an including-tax subtotal...
ER-A410 | ER-A420 Operation Manual - Page 41

...operation Print ı 950 a ' k ' , a Note Press the or CHK2 key or the thru keys in cash and $40.00 by charge for cash Key operation Print 300 6 10 PPLU/ UPC a In the case of the key when your customer makes payment by ... 6 3250 7 ' Print ' , Amount tendering operations (i.e., change calculations) can be achieved by charge cards. 39 Your register will display the total sale amount.
ER-A410 | ER-A420 Operation Manual - Page 42

... two change due Note The food stamp-eligible subtotal* depends upon how your register has been programmed to exempt taxation. The food stamp change due appears at the right in cash. Example Your customer purchases a $4.25 item (dept.4, taxable 1, eligible for food stamp payment) and another $5.42 item (dept. 8, nontaxable, ineligible for...
ER-A410 | ER-A420 Operation Manual - Page 43

...tender is smaller than the food stamp-eligible subtotal: • Accept the remainder in food stamps or in cash. Example You sell a $2.32 item of dept. 2 (food-stamp eligible) as a food-stamp ... food stamps and the remainder - $1.00 in cash or check. Key operation Print 232 ˛ 2 ˛ P 86 PLU/ UPC f 400 f 200 a 41 If your register is programmed to those keys. When the food ...
ER-A410 | ER-A420 Operation Manual - Page 44

...70 items (dept. 1, taxable 1) and one $7.15 item (PLU 85, taxable 2) for cash with a tax table (or tax rate) and the tax status of an individual department and ... 50 cents as tax Key operation Print 800 7 50 † a 42 Example Selling an $8.00 item (dept. 7) for cash Key operation Print 5 @ 670 1 85 PPLU/ UPC a Manual tax Your machine allows you to enter tax manually after item ...
ER-A410 | ER-A420 Operation Manual - Page 50

...discount) • Your register provides the percent calculation for the key.) Key operation Print 800 6 § 90 PPLU/ UPC 7.5§ a 48 all these items are sold for cash at a premium of 10...example presumes that a discount of dept. 7; You need to specify in advance whether the register should perform the percent calculation based on the merchandise subtotal or each item entered. • ...
ER-A410 | ER-A420 Operation Manual - Page 53

Cash payment is the only media that can be handled after currency conversion. Example To convert the amount owed ($69.50) into the designated...rate Foreign currency Domestic currency $ Manual rate - CONV 1 Key operation Currency conversion Amount tendered in foreign currency. 8 Payment treatment Currency conversion ç $ Your register allows payment entries of foreign currency.
ER-A410 | ER-A420 Operation Manual - Page 59

... position. 250 - Make the override entry. Procedure 1. a 57 OVERRIDE ENTRIES Programmed limits (such as maximum amounts) for cash and subtracting the coupon amount $2.50 from the sale amount (This example presumes that the register has been programmed not to allow coupon entries over $2.00.) Key operation Print 1500 2 REG-mode 250 - ...Error...
ER-A410 | ER-A420 Operation Manual - Page 62

... which compulsory validation printing can be in the OP X/Z mode. Please consult your dealer when you need this function, Contact your authorized SHARP dealer. 2 Validation printing function (Slip printer) Your register can perform validation printing when it is connected with the slip printer. Set a validation slip to do so, a graphic logo can...
ER-A410 | ER-A420 Operation Manual - Page 68

... using the Direct Programming, which does not require you to enter the job code. To set it to the PGM1 or PGM2 position. However, your cash register. Turn the mode switch to the PGM2 position, use the manager or submanager key;
ER-A410 | ER-A420 Operation Manual - Page 187

... departments. LIST OF OPTIONS For your register, the following key kits, the keyboard layout can be changed on your dealer. •Remote drawer model ER-04DW •Till model ER-55CC2 •Key kit models By using the following Sharp options are available. ER-11KT7: 30 regular size key kits ER-12KT7: 30 1 x 2 size key kits...
ER-A410 | ER-A420 Operation Manual - Page 188

... mm) Max. SPECIFICATIONS Model: Dimensions: Weight: Power source: Power consumption: Working temperature: Electronics: Built-in battery: Display: Operator display: Customer display: Printer: Type: Printing speed: Printing capacity: Other functions: Paper roll: Cash drawer: Accessories: ER-A410/A420 16.5 (W) x 16.8 (D) x 11.7 (H) in. (420 (W) x 427 (D) x 297 (H) mm) 29.1 lbs (13.2 kg) 120V ±...

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