Seagate Maxtor OneTouch 4 Plus Support Question
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Question posted by geocom on July 18th, 2021
Drivers For Windows 7x64
Current Answers
Answer #1: Posted by techyagent on July 18th, 2021 5:36 PM
https://www.seagate.com/in/en/support/downloads/
https://www.seagate.com/in/en/support/downloads/item/portable-drivers-master/
Thanks
Techygirl
Answer #2: Posted by SonuKumar on July 19th, 2021 7:58 AM
Sorry but have to update to window 10 or window 10 pro
Maxtor One Touch 4 won't work with Windows 10 upgrade
refer to the above link
Thank you for writing your query in Microsoft Community.
This issue might have occurred due to due to Corrupted drivers. I would suggest you to uninstall and reinstall all USB controllers and check if it helps.
1. What is the make model of the system?
2. Do you get any error message when you connect the drive?
Perform the methods below and check if it helps.
Method 1: Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I suggest you to run this troubleshooter to check if the issue is with your Devices.
Refer these steps:
a. Press Windows key +X, select Control panel.
b. Change the view by option on the top right to Large icons.
c. Click on troubleshooting and click on the view all option on the left panel.
d. Run the Hardware and Devices.
Method 2: Uninstall and reinstall all USB controllers, follow these steps:
a. Go to the desktop view.
b. Click Windows key + R, type devmgmt.msc and press enter.
c. Expand Universal Serial Bus controllers.
d. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
e. Restart the computer, and then reinstall the USB controllers.
https://www.seagate.com/in/en/support/external-hard-drives/desktop-hard-drives/onetouch-4/#downloads
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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