Seagate Maxtor OneTouch 4 Support Question
Seagate Maxtor OneTouch 4 Support Question
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Product Information - Page 1
just plug the external drive into an available USB 2.0/1.1 port on your contents without even thinking about it ...; PC and Mac compatible
Two-hour DVD quality movies or 375 games.
It's simple to install -
Maxtor's simple user interface makes it if needed. Ideal for Home, Home Office
Maxtor OneTouch™ 4
USB 2.0: 250GB, 500GB, 750GB
Backup all your precious memories to one safe,...
Product Information - Page 2
...the Box
Portable hard drive with pre-loaded installation software Quick start guide
Power adapter USB 2.0 cable
Capacities and Model Numbers
Capacity 250GB 500GB 750GB
Model Number STM302503OTA3E1-RK STM305004OTA3E1-RK STM307504OTA3E1-RK
Support MaxtorSolutions.com
MaxtorSolutions.com
© 2007 Seagate, Seagate Technology, the Wave logo, Maxtor, OneTouch, and the Maxtor stylized logo are...
User Guide for Mac - Page 2
... Files 39
OneTouch II and III Users 42 Managing Security 42 Using DrivePass 42 Enabling DrivePass 42 Unlocking Your OneTouch Drive 45 Removing DrivePass 50 Changing Your DrivePass Password 52 If You Forget Your Password 55 Synchronizing Folders 60 Using Pre-configured Sync 61 Using Custom Sync 61 Completing the Sync 64
Maxtor OneTouch IV
i
User Guide for Mac - Page 4
... or more folders between two or more computers • Security settings to password-protect your drive
The Maxtor OneTouch software is configured for a Windows operating system, the software must be prepared for installation on your Macintosh, To use the Mac OneTouch 4 Formatting Tool, Step 1: Connect your OneTouch 4 drive to your computer. Using the Formatting Tool
The Mac...
User Guide for Mac - Page 6
Figure 3: Formatting In Progress
• When formatting is complete, the OneTouch icon refreshes to display the name
of the drive:
• The OneTouch 4.dmg file appears on your desktop:
• The dmg file automatically creates a OneTouch 4 installer:
• The OneTouch 4 Installer Welcome window opens
Maxtor OneTouch IV
3
User Guide for Mac - Page 7
... you don't want to your computer. To manually prepare the software, Step 1: Connect your OneTouch 4 drive to use the Formatting Tool, you must manually prepare the Maxtor Manager software for installation on your Macintosh. The New Volume Finder window opens:
Maxtor OneTouch IV
4 A New Volume icon appears on your desktop:
Step 2: Double-click the New Volume icon.
User Guide for Mac - Page 10
... sheet is displayed:
Maxtor OneTouch IV
7 Step 6: Click the Erase tab:
Figure 9: Disk Utility Erase
Step 7: Enter this information:
• For Volume Format, select Mac OS Extended... Any of the Mac OS Extended options will work.
• For Name, enter the name you want to give your OneTouch 4 drive. • Deselect Install Mac OS 9 Disk...
User Guide for Mac - Page 14
The Installation Type window opens:
Maxtor OneTouch IV
11 The Select a Destination window opens:
Figure 16: Select a Destination Step 5: If it's not already selected, select your Macintosh hard drive and click Continue.
Figure 15: License Agreement sheet
Step 4: Click Agree in the sheet to continue the installation. Note: The OneTouch 4 software can be installed only on the boot volume.
User Guide for Mac - Page 18
... take several seconds for the Maxtor Manager software to manage your Maxtor OneTouch™ devices. Note: External drives are automatically detected and listed in the My Drives window. You can set the OneTouch button to access your drive features and manage drive utilities. It can customize your OneTouch button, located on .
Managing Your Drives
The My Drives view provides a central point...
User Guide for Mac - Page 48
... unlocks automatically. If you did not select Remember in keychain when you set your password, a Maxtor Manager password window opens when you restart your computer or reconnect your drive:
Maxtor OneTouch IV
45 Figure 5: DrivePass Enabled
Unlocking Your OneTouch Drive
Once you enable DrivePass, your OneTouch drive locks automatically each time you restart your computer or reconnect your...
User Guide for Mac - Page 62
... the Disk Utility.
An Erase Disk sheet is ready for use:
Maxtor OneTouch IV
59 The My Drives view opens and your OneTouch 4 drive. • Deselect Install Mac OS 9 Disk Driver. Your OneTouch 4 drive is dismounted and then remounts with the name you want to give your OneTouch drive is displayed:
Figure 27: Erase Disk Warning
Step 8: Click Erase in...
User Guide for Mac - Page 76
Any of the Mac OS Extended options will work.
• For Name, enter the name you want to give your OneTouch 4 drive. • Deselect Install Mac OS 9 Disk Driver. An Erase Disk sheet is displayed:
Maxtor OneTouch IV
73 Step 8: Click Erase.
Figure 46: Disk Utility Erase
Step 7: Enter this information:
• For Volume Format, select Mac OS Extended...
User Guide for Mac - Page 79
... the other Operating Systems may recognize the OneTouch 4 as an external storage device, the OneTouch 4 installation software will not work.
2.
Although other computer and unlock the drive or return the OneTouch 4 to another
computer? What do if my computer doesn't recognize my OneTouch 4? You must either install the Maxtor Manager on the OneTouch 4 and then move it to the original...
User Guide for Mac - Page 80
... order to use my OneTouch 4 without installing the software? Can I use with both Operating System platforms.
8. So there's no way to use the feature-rich utilities such as an add-on, external storage device for use my OneTouch 4 with a Mac. Erasing the drive will delete all data stored on your OneTouch 4 using the Maxtor Manager's Backup and...
User Guide for Mac - Page 81
... computer is being transferred between the computer and the drive.
Maxtor OneTouch IV
78 Macintosh:
1 Click and drag the volume associated with the OneTouch 4 to the Trash to properly disconnect the OneTouch 4 drive may result in both windows. 3 Disconnect your OneTouch 4 from your computer. If the OneTouch 4 installation and utilities files are pre-loaded on your Operating...
User Guide for Windows - Page 53
... DrivePass, Step 1: In the My Drives window, select your computer. Be sure to your OneTouch II or III drive:
Maxtor OneTouch IV
50 You can use DrivePass on any of the OneTouch drives connected to use it. If you forget your password and are unable to unlock your drive, you must reformat the drive in order to continue to...
User Guide for Windows - Page 64
Figure 12: DrivePass Removed
Changing Your DrivePass Password
To change your DrivePass password, Step 1: In the My Drives window, select your OneTouch II or III drive:
Maxtor OneTouch IV
61
User Guide for Windows - Page 104
Figure 54: RAID Warning
Step 4: Click Continue. A window informs you that you want to reformat your drive:
Maxtor OneTouch IV
101 When RAID Setup is complete, a window confirms that RAID Setup is in progress:
Figure 55: Reformat Warning
Step 5: Click OK.
User Guide for Windows - Page 106
...
• Mac OSX 10.4.9 and newer No other computer and unlock the drive or return the OneTouch 4 to connect the interface cables in the following :
• Verify that...the other Operating Systems may recognize the OneTouch 4 as an external storage device, the OneTouch 4 installation software will not work.
2. You must either install the Maxtor Manager on the OneTouch 4 and then move it to ...
User Guide for Windows - Page 107
... prepared for file transfer procedures.
9. Can I disconnect the drive from my computer? Transfer files and folders to your OneTouch 4 drive with a Mac. The OneTouch 4 does not have a power switch. Windows XP and Vista formats use my OneTouch 4 without installing the software? Refer to recover a lost DrivePass or Maxtor Encryption password? This will erase all data stored...
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