Get support for Seagate Central

Seagate Central Support Question

Seagate Central Support Question

Find answers below for this question about Seagate Central.
Need a Seagate Central manual? We have 2 online manuals for this item!
Question posted by gdodsworth on July 25th, 2014

Forgotten Username And Password

I have forgotten the username and password i set up for seagate central

Current Answers

Answer #1: Posted by waelsaidani1 on July 25th, 2014 3:06 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
1,110
points
Please follow this procedure if you have forgotten the credentials for your Seagate Business NAS or need to reset it. This process is not data-destructive.
  1. Locate the reset button, which is on the back of the device near the power adapter.
    The location will vary by model of NAS.
    1. Confirm that the device is powered on.
    2. Insert a paperclip or other small tool into the reset hole located on the back of the device.
      Hold for 3 seconds and release.
    3. The device’s name reverts to: BA-XXXXXX (or BA-001075XXXXXX for 2-bay models)
      Any static IP addresses that you have assigned are also reset.
      DHCP is re-enabled.
    4. Power down the NAS device.
    5. After about ten seconds, power the NAS device on again.
    6. Once the drive has restarted, please use your Seagate NAS Discovery software or use the new IP address assigned from your router to access the NAS.

      The new admin credentials are now reset to their original settings.
      Username: admin
      Password: admin

Related Seagate Central Manual Pages

Seagate Central Data Sheet - Page 1

... and media to enjoy easy content browsing with your digital life is compatible with the Central Remote Access Service. Enjoy your content where you want . Access your photos and personal... Seagate Media app. SHARED STORAGE Data Sheet Get it is available for Android® and Apple® platforms as well as a visually rich experience that is spread across multiple computers, hard drives...
Seagate Central Data Sheet - Page 2

... to drive capacity. Seagate reserves the right to change, without notice, product offerings or specifications. Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC...Number AMER AMER AMER Seagate Central Seagate Central Seagate Central Black 2TB Black 3TB Black 4TB STCG2000100 STCG3000100 STCG4000100 1 The Seagate Media app for Samsung...
Seagate Central User Guide - Page 2

...Seagate Central User Guide © 2013 Seagate Technology LLC. Actual quantities will not be available for illustrative purposes. Seagate, Seagate Technology, the Wave logo, and Seagate...of Seagate Technology LLC, or one thousand billion bytes when referring to change, without notice, product offerings or specifications. Seagate reserves the right to hard drive capacity. Seagate ...
Seagate Central User Guide - Page 7

... Restoring Your Data from a Time Machine Backup 20 4. Setting Up Your Seagate Central 5 Unpacking the Box 5 Connecting Your Seagate Central 5 Discovering Seagate Central 6 Personalizing Your Seagate Central 7 Private Folders 9 Connecting a USB Drive to Seagate Central 12 3. Contents 1. About Seagate Central 1 About This Guide 1 Features 1 Product Specifications 3 System Requirements...
Seagate Central User Guide - Page 8

Administering Your Seagate Central Device 39 Logging In to Seagate Central 32 Disabling Access from Seagate Central 32 Uploading Content to Your Seagate Central 39 Adding and Editing User Accounts 40 Adding a User Account 40 Changing or Removing a User Account 41 Changing Seagate Central Drive Settings 41 9. Using the Seagate Media App 27 Playing Videos 27 Viewing Photos 28 ...
Seagate Central User Guide - Page 11

... Hub (2012 model or later) Hardware Specifications • Drive Capacity: 2TB, 3TB, or 4TB • Drive Format: NTFS Seagate Central User Guide 3 System Requirements • Router with an ...password, or you to specific directories on the device. • (5) Store content privately or share it available to all users on your network. • (6) Stream content to your Seagate Central...
Seagate Central User Guide - Page 12

About Seagate Central Product Specifications • Network Connectivity: One 10/1000 Ethernet port • USB Connectivity: One USB 2.0 port for connecting external storage devices to the Seagate Central device. Seagate Central User Guide 4 1.
Seagate Central User Guide - Page 14

..., you plug in File Explorer. Setting Up Your Seagate Central Discovering Seagate Central When you can find the factory-assigned number on . On a Mac computer, you see the device in the power adapter, the Seagate Central device begins to Seagate Central • Store and share private data that requires user and password authentication Seagate Central User Guide 6 All content is...
Seagate Central User Guide - Page 16

.... Name: Enter the name for the Seagate remote access account. Password: Enter a password of the Seagate Central device. Time Zone: Select your local time zone from the list. Seagate Central User Guide 8 2. Click Accept. Seagate Central creates a Seagate remote access account for you with this setting to complete the setup of the Seagate Central web page. 5. Remote access email...
Seagate Central User Guide - Page 17

... private folder created for information about each feature, or click Skip getting started to go to your network with the Seagate Media app, DLNA connected devices, or iTunes. Setting Up Your Seagate Central Personalizing Your Seagate Central 6. Figure 5: Public and Private Folders on the Personalize page. 2. Check the inbox of the email account you entered in...
Seagate Central User Guide - Page 18

Setting Up Your Seagate Central Personalizing Your Seagate Central Connecting to a Private Folder To connect to a private folder, which allows you enter the correct user name and password, but are prompted to enter a network password. Enter the user name and password for the user account on your Seagate Central, you may not prompt you to enter them when connecting to the...
Seagate Central User Guide - Page 19

... is now visible. After you connect as the Seagate Central user, the private folder is the Public folder. Setting Up Your Seagate Central Personalizing Your Seagate Central 1. Figure 7: Public Folder Visible in a Mac Finder Window Seagate Central User Guide 11 Click the Connect As button, and enter the user name and password for a Private Folder on a Mac Computer 3. Figure 9: Viewing...
Seagate Central User Guide - Page 20

..., go to Seagate Central Your Seagate Central features a USB 2.0 port on the Seagate Central. Figure 11: USB Drive Folder on Seagate Central To display information about the USB drive, or to eject it appears as other devices on your Seagate Central to this port. Setting Up Your Seagate Central Connecting a USB Drive to Seagate Central Connecting a USB Drive to the Settings tab in the...
Seagate Central User Guide - Page 21

...Your Data Seagate Dashboard 3. See "Setting Up Apple Time Machine" on your Seagate Central device. You install the software on your Windows and Mac computers to start backing up your Seagate Central. Backing ...Protect Now button. You can select from a backup device, you need to a password-protected private folder. • To back up . If you can also schedule regular backups ...
Seagate Central User Guide - Page 24

... is the Public folder, which anyone on your network can access. Figure 15: Setting a Seagate Central User's Private Folder as the Backup Destination 7. To back up the files. Click the > button to move to a private folder, click Sign in. Seagate Central User Guide 16 Click the green checkmark to back up files to the next...
Seagate Central User Guide - Page 43

..., enter the password for your mobile device. In the Username field, enter the login name for your Seagate Central device. You can sign in to log in the Public folder only. In addition, you add the user to the Settings screen. • On Apple iOS devices, tap the button at the top of the screen...
Seagate Central User Guide - Page 48

... and edit account settings. Seagate Central User Guide 40 Seagate Central creates a private folder on page 34. 5. (Optional) To make this address to establish a Seagate Remote Access account, which allows the user to create the new account. 8. Seagate Central uses this an administrator account, select Administrator. Enter the user name and password for a Seagate Central administrator...
Seagate Central User Guide - Page 50

...Click Run test to factory default settings, click Restore. Shows details about the hard drive built in . • To reset the Seagate Central to run a diagnostic test on the Seagate Central. Click Eject to find out if updated firmware is solid green. Administering Your Seagate Central Device Changing Seagate Central Drive Settings Table 1: Setup Section Category System About...
Seagate Central User Guide - Page 51

...not open in a browser. Click Start and then Computer. d. Under Storage, right-click the Seagate Central drive and select View device webpage. Figure 33: Opening the Seagate Central Assistant From a Windows Computer Seagate Central User Guide 43 9. In the left column, click Network. The Seagate Central Assistant opens in your browser, try the following. e. For Windows computers...
Seagate Central User Guide - Page 52

...the backslash character ( \ ). At the prompt, enter the user name and password for a user name and password when you still see the Logon Failure message, include the device name of a Seagate Central user, Windows prompts for a Seagate Central user. Open the Seagate Central device in your Seagate Central. Troubleshooting Common Problems and Solutions For Mac computers: • Use an...

Similar Questions

External Hard Drive Blinking On And Off
Hi, when i connect my external hard drive into my laptop, my laptop doesn't recognise it, also the l...
(Posted by suetitmus 7 years ago)
2tb External Hard Drive Xbox One Won't Work For Video Games, Only Media?
This hard drive doesn't allow me to save memory for video games. It says it needs to be 3.0 or faste...
(Posted by Seanick2000 8 years ago)
Green Light Will Not Stop Blinking
Turn on seagate central and the green light will not stop blinking have tried to reset with button o...
(Posted by Anonymous-143824 9 years ago)
Seagate Central Assistant
I forgot my username and my email address. When iI type my known email address that you contact me w...
(Posted by Anonymous-126205 10 years ago)
A Virus On My External Hard Drive
I have gotten a virus on my external hard drive. How hard will it be to get remove it and will it co...
(Posted by nannydearest 11 years ago)
Ask a New Question
Use the box below to post a new question about this Seagate product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Seagate Manuals

Find free Seagate Central manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Seagate Reviews

View thousands of Seagate user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Seagate customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Seagate customer service rankings, employee comments and much more from our sister site.