Samsung WA45H7000AW/A2 Support Question

Find answers below for this question about Samsung WA45H7000AW/A2.
Need a Samsung WA45H7000AW/A2 manual? We have 1 online manual for this item!

Samsung Overview Questions Manuals Reviews Videos Research

Question posted by lcolnes on March 14th, 2015

So Many Problems

Our machine is just 2 months old and it is horrible. It is turning all our clothes gray, not just the whites. The only thing we can wash without fear are black, brown and navy clothes. I select cold water but never get cold water; only warm or hot. I tried using the bedding feature this morning and it said warm but the wash cycle was cold and the rinse was warm. All loads since then today have been in warm water...I can't get cold!!! Please help. At this point, I just want my money back and a new washing machine.

Supporting Images

You can click the images below to enlarge

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by BusterDoogen on March 14th, 2015 8:26 AM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

1,100
points

Go here for the troubleshooting guide.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by aureliamarygrace on March 14th, 2015 8:24 AM

aureliamarygrace

Member since:
December 31st, 2012

Points: 1,682,568

100
points

Better call Samsung Customer support . Here's Samsung contact details:

Call them at this number: 1-800-726-7864

Email add: [email protected]

But if you want an urgent solution, you may access their Live Video Chat support here:

https://helpouts.google.com/+SamsungUSA

Customer support link which also have Live Chat support below the page:

http://www.samsung.com/us/support/owners/product/W...

Your product is still under warranty, so please make sure you had it before you contact them.

Related Samsung WA45H7000AW/A2 Manual Pages

User Manual Ver.1.0 (English, French, Spanish) - Page 2

...washer 10 operating instructions 17 washing a load of laundry 18 10 Unpacking your washer 10 Overview of your washer 11 Basic location requirements 11 Electrical 11 Grounding 11 Water...Washing clothes using the cycle selector 23 ATC (Auto Temperature Control) 24 Detergent use 24 Features maintaining your washer 27 27 Cleaning the exterior 27 Cleaning the interior 27 Storing your washer...

User Manual Ver.1.0 (English, French, Spanish) - Page 3

... Congratulations on the installation, use common sense, caution, and care when installing, maintaining, and operating your washer. It is grounded to use , and care of your new Samsung Washer. Do NOT disassemble. Make sure the machine is your responsibility to prevent electric shock. Note These warning icons are here to prevent injury to...

User Manual Ver.1.0 (English, French, Spanish) - Page 6

...force the washer lid open can support its weight. - Water flowing out of the washer before using it. Do not turn any appliance ...power plug when the appliance is operating (high-temperature washing/ drying/spinning). - Do not insert your nearest service... to do so may result in abnormal vibrations, noise, or problems with gasoline, kerosene, benzene, paint thinner, alcohol or other ...

User Manual Ver.1.0 (English, French, Spanish) - Page 7

... slowly after a long period of a draining problem, it may result in injury. The air pressure in the water supply hose or the water pipe may result in any foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using the washer. - This may result in damage to electric...

User Manual Ver.1.0 (English, French, Spanish) - Page 8

..., floor, or clothing due to abnormal vibrations. * Items not to humans, it may result in injury due to the laundry or the washer, or result in damage to a malfunction. Ensure that laundry does not get caught in electric shock, fire,or problems with the product, or injury. Since the water drained during a high-temperature wash or drying...

User Manual Ver.1.0 (English, French, Spanish) - Page 9

... cause the tub to do so may cause problems with the washer. Do not place any non-laundry objects, such as lace socks and lingerie in the washing net. Do not leave metal objects (safety...items, such as shoes, food waste, or animals into the washer. - WARNING CRITICAL CLEANING INSTRUCTIONS Do not clean the appliance by spraying water directly onto it may result in injury due to clean the ...

User Manual Ver.1.0 (English, French, Spanish) - Page 10

...' reach. Overview of your washer Drain Hose Power Cord Control panel Lid Parts supplied Adjustable legs Hose guide Tools needed User manual book Plastic zip hose tie Water intake cap Wrench Parts not supplied Water supply hoses Flat screwdriver Level • If you install the washing machine. Only use new water supply hoses when you lose...

User Manual Ver.1.0 (English, French, Spanish) - Page 13

Installation Flow chart Selecting a location Removing the shipping bolts (*Drum only) Connecting the water and the drain Adjusting the levelling feet Powering your washing machine [Running a test cycle] Run a test cycle(Rinse+Spin) with small amount of laundary (about 4~5 Towels) Please check again before installing your washer 27.0 in. (68.6 cm) 58.1 in. (147.6 cm) 48...

User Manual Ver.1.0 (English, French, Spanish) - Page 14

... select the Tap Cold option, all the water supply intake connections and the faucets for 10 or 15 seconds to use new hoses. Turn on the HOT and COLD water supplies and check all the lamps for the water temperature.If you do so may result in a water leakage or overflow and may damage your washer STEP 2 Connecting the water...

User Manual Ver.1.0 (English, French, Spanish) - Page 15

...drain capability can be reduced at the center of the water as necessary. If not, level your washer See if the washer is level by turning the front leveling feet clockwise or counterclockwise as shown ... this height. It causes the washer to just below 39 in (99cm), water can be drained in cycle working cause of siphon phenomenon. In a standpipe or laundry tub The standpipe must be no...

User Manual Ver.1.0 (English, French, Spanish) - Page 16

... when plugged into a three-prong grounded electrical outlet. Select the Rinse+Spin cycle by running the Rinse+Spin cycle after the installation. Remove laundry or any contents in the machine. 2. The washing machine is supplied or when washing or spinning, and should not rock or vibrate excessively when water is now ready for instructions. STEP 5 Running a test...

User Manual Ver.1.0 (English, French, Spanish) - Page 19

...*) - Whites and heavily soiled, colorfast items. Warm - Change from the drum. Use for loads that cannot tolerate any cycle for underwear, t-shirts, jeans, and sturdy cottons. Extra Rinse (WA45H7000A*) - Press to select the soil level/washing time. Press the button repeatedly to turn your washer without any buttons being touched, the power automatically turns off. Water Level...

User Manual Ver.1.0 (English, French, Spanish) - Page 20

..., you need to drain water by force. • Even if the power of laundry Child Lock [ ] Child Lock prevents children from accidently operating the washer and injuring themselves. • If a child enters the washing machine, the child may become trapped and suffocate. When the draining operation finishes, the power is automatically turned off and then on...

User Manual Ver.1.0 (English, French, Spanish) - Page 22

...turning the power on or when an error occurs. • The error code history is independent of the main water supply system. English - 22 8")"8"4)@8")@64&3."/6 1@&/JOEE washing a load of laundry Mist Shower Mist Shower sprays water... Smart Washer/Dryer) Precautions when using a smartphone. 1. The Smart Care indicator is lit on the display panel of the washing machine. 5....

User Manual Ver.1.0 (English, French, Spanish) - Page 23

... a wash program, the machine will appear in specific water temperature, customer should choose a different course at each temperature(Hot/Warm/Eco Warm) English - 23 8")"8"4)@8")@64&3."/6 1@&/JOEE See page 20. But This is finished: After the total cycle has finished, the power will notice more cold water entering the washer. When the cycle is Normal, not a problem...

User Manual Ver.1.0 (English, French, Spanish) - Page 27

... periodically to the automatic dispenser. Run your washer through the cycle without a load. • Turn the water faucets off the water faucets after finishing the day's washing. They can be scratched or damaged. Do not spray cleaners directly on the washing machine. Cleaning the interior Clean the interior of washing clothes. Avoid scratching or damaging the surface when...

User Manual Ver.1.0 (English, French, Spanish) - Page 29

... cause a problem with the washing machine. Press the Start/Pause button. • If you do not run Self Clean, the "Self Clean" indicator turns off. Not running Self Clean at this case, remove the laundry from the washing machine, turn the power on the number of times the washing machine is used. WA45H7000A* English - 29 8")"8"4)@8")@64&3."/6 1@&/JOEE Select the Self...

User Manual Ver.1.0 (English, French, Spanish) - Page 30

... a quick drain. • Check the fuse or reset the circuit breaker has no water or not enough • Turn both faucets on fully. vibrates or is too noisy. • Make sure your washer is complete. • Make sure your washer... If the surface is not activated. stops • Plug the power cord into a live...

User Manual Ver.1.0 (English, French, Spanish) - Page 31

... is filling, you have selected cold or warm wash temperatures. SOLUTION • Turn both faucets on fully. • Make sure the temperature selection is too small. If there is filling, the water temperature may become unbalanced and not spin out completely. • Make sure all hose connections are connected to sanitize the machine periodically.(Silver Care or...

User Manual Ver.1.0 (English, French, Spanish) - Page 34

..., cold water entering the home in the northern states during winter may be a minimum of 60 °F / 16 °C for detergent activation and effective cleaning.) The clothes washer can not ensure these temperatures because the actual temperature of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems. Wash Cycle...

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

General Support
...features several different methods to the Samsung handset follow the steps below: While in your area as well as problems downloading. SGH-T729 (Blast) MP3 Transfer Methods Via memory card PC Studio Windows Explorer Bluetooth, from a PC, using the navigation keys Select either Move to (5) or Copy to (6) Select...features of a particular file format nor all the variations of said...handset Turn ...
General Support
...Using unauthorized travel adapter may vary. Try connecting after charging is...phone and then selecting the option ...hot vehicle or in the supplied charging case and close the cover. The unit must use...point,...feature is safely protected. Redialing the last number Press the Multi-Function button. When you turn the indicator light on the product or its operation. Placing a call from the use...
General Support
...Select to search for Bluetooth devices Press the left soft key for Menu Select Fun & Please contact T-Mobile for subscription information such a pricing and availability in standby mode, turn... visibility to On Using My Bluetooth Places, select File Transfer or OBEX...your area as well as problems downloading. Click on a ... features of a particular file format nor all the variations of said ...