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Samsung SM-B311V Support Question

Samsung SM-B311V Support Question

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Question posted by dawnmgroghan on May 9th, 2020

How Do I Change Sim Card

I'm changing service provider and received the new sim card but can't see where to change it.

Current Answers

Answer #1: Posted by BusterDoogen on May 9th, 2020 9:45 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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This phone is a dedicated Verizon phone that does not use a sim card. You should contact your new carrier to provide your sim compatible phone.

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Answer #2: Posted by GIDEONEMMANUEL on May 12th, 2020 4:18 PM
GIDEONEMMANUEL

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Locate your Android's SIM slot. Android phones tend to have SIM card slots in different locations depending on the manufacturer, so it's best to research your specific model of phone to determine where the SIM slot is. Common spots include the following:
  • Samsung - Top edge of the phone.
  • Huawei - Bottom-right or bottom-left edge of the phone.
  • LG - Top, left, or right edge of the phone. Some LGs, such as the G4, have the SIM card buried below the memory card, which is below the battery in the back of the case.
  • Remove the battery if necessary. If your Android requires you to remove the battery, do so by removing the back of the case and then gently prying up the battery.
    • The SIM card may be hidden below the memory card in the back of the case.
    • Eject the SIM tray. Insert a bent paperclip, a needle, or a similarly thin object into the hole near the bottom of the SIM tray and gently push until the tray pops out.
      • If your SIM tray is in the back of the phone, use your fingernails to gently pull it out of its slot instead.
      • If there isn't a hold near the bottom of the SIM tray, try pressing the SIM tray into the phone and then releasing it to prompt it to pop out.
      • Place the new SIM card in the tray. The SIM card should only fit one way into the tray: the angled edge should be in the top-right corner of the tray.
        • Be sure to consult your specific phone's manual or online documentation if your experience here differs.
        • Insert the tray back into the phone. It should snap back into place, and the back of the tray should be level with the body of the phone.
          • If your SIM tray is located below the battery, the tray will lock into place after it reaches its proper depth.
          • For phones with internal SIMs, you'll also have to replace the battery (and sometimes the memory card) and the back of the phone before proceeding.
          • Turn back on your phone. Press the Power button to do so. Your phone should automatically begin working with your carrier, though you may have to enter a password or your SIM PIN (if you set one) before you can start using your phone.

Related Samsung SM-B311V Manual Pages

User Guide - Page 2

GH68-40578A Printed in China MOBILE PHONE User Manual Please read this manual before operating your phone and keep it for future reference.
User Guide - Page 5

... hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support The actual available capacity of the internal memory is a registered trademark of the memory. The available capacity may change when you have questions about your Samsung Mobile Phone? Lookout Drive Richardson, TX 75082 Customer Care...
User Guide - Page 54

Section 6: Messages Types of Messages Your phone can be send to another mobile phone or to an Email address. 1. From Contacts: Choose contacts from Recent Calls. - Creating and Sending Messages Text Messages are only available in the Verizon Wireless Enhanced Services Area. Messages 48 At the NEW MESSAGE screen, enter recipients in a list. Recent Calls: Choose...
User Guide - Page 56

... screen, enter recipients: • Press the Right Soft Key Add to highlight, then press OK. 5. As you can be sent to other mobile phones, or to record a new voice recording, if desired. 6. Resume to restart • Press STOP to the Voice: field, where your message. From Contacts: Choose contacts from Recent Calls. - To...
User Guide - Page 89

... Key New. 3. Note: The Alarm icon will appear in the Event Status line on the Home screen when the mobile phone has ... then press the Directional Key to enter alarm details. On the NEW EVENT screen, use the Directional Key to highlight fields to set ,... event. 83 Alarm Clock Set up to ten alarms, to create a new alarm. 3. Once set a reminder. • Alert Tone: Press the Left Soft ...
User Guide - Page 116

... dial. 1. The default lock code is applied when you change . • Calls & Services: Enter the current Calls & Services code, enter a new lock code at the prompt. Your phone uses Lock Codes to calls and services). 1. Edit Codes Set a new Phone Only Lock Code (for locking and unlocking the phone) or Calls & Services Lock Code (for restricting access to lock the...
User Guide - Page 129

...www.ukcosmos.org/index.html. International Cohort Study on Mobile Phone Users (COSMOS) The COSMOS study aims to conduct ... energy from cell phone use and human health concerns. 123 Risk of new cases for 20 ...change in rates of Brain Cancer from communication technologies including cell phones and brain cancer in providing users of cell phones with the current information on cell phone...
User Guide - Page 132

...the U.S. Tests for wireless mobile phones employs a unit of Electrical and Electronics Engineers (IEEE). These FCC RF exposure limits are performed in units of the phone. In both cases, ... operate at its highest certified power level in measurements. Before a new model phone is a radio transmitter and receiver. The FCC SAR limit incorporates a substantial margin of RF energy....
User Guide - Page 133

...phone FCC ID number which can be found to comply with the FCC RF This mobile phone has a FCC ID number: A3LSMB311V [Model Number: SM-B311V] and the specific SAR levels for this mobile phone.... If this device must accept any interference received, including interference that may not cause harmful... reception, which is no guarantee that changes or modifications not expressly approved by one...
User Guide - Page 134

...Before answering calls, consider your wireless provider. If you consider a call necessary and appropriate, follow these devices...receive Wireless Emergency Alerts from that no secondary task should be performed while driving whether it be eating, drinking, talking to understand and address distractions. For example, only hands-free use of his or her vehicle. Check the laws and regulations on a mobile phone...
User Guide - Page 135

...legal restrictions on the battery. For more information, go to change the form of your service provider or contact Samsung, even if they appear to be dry and.... Liquids can cause leakage or an internal short-circuit, resulting in overheating. • Do not let the phone or battery come in the automobile. Never use of damaged batteries. • Do not disassemble, crush, puncture...
User Guide - Page 136

.... • Caution: Some applications or prolonged usage may increase device temperature. Avoid leaving your phone in your nearest Samsung-authorized service center. • Avoid dropping the cell phone. Health and Safety Information 130 Excessive heating can damage the phone or the battery and could lead to serious bodily injuries or damage to property. •...
User Guide - Page 137

...'s warranty does not cover damage to recycle Samsung mobile devices and genuine Samsung accessories. Some websites and second...mobile device by non-Samsung-approved batteries and/or chargers. • Do not use of incompatible phones, batteries, and charging devices could result in your phone... mobile device and batteries for you to recycle your mobile device and its customers to the phone ...
User Guide - Page 138

... at these locations for this phone has met applicable UL safety requirements. recycle! UL Certified Travel Charger The Travel Charger for no fee. Mail It In The Samsung Mobile Take-Back Program will be prohibited. Consumers may explode. SAVE THESE INSTRUCTIONS. Samsung-branded devices and batteries will provide Samsung customers with local regulations...
User Guide - Page 140

... pay attention to do change over time. Emergency Calls This mobile device, like any wireless mobile device for essential communications (medical emergencies, for example), you can and do so. Emergency calls may contain inaccurate or incomplete data, and circumstances can make an emergency call blocking, for example). Check with local service providers. All users should...
User Guide - Page 145

...the battery immediately (if the device will not turn off while at a refueling point (service station). Vehicles using equipment that has been added to observe restrictions on boats, chemical transfer...if it to switch the mobile device off your device is wet. When your Device is ). Check with a potentially explosive atmosphere are advised to a service center. You should also consult...
User Guide - Page 148

... in the same compartment as the mobile device, its parts, or accessories. • For vehicles equipped with an air bag, remember that any discomfort, stop using your device, leave some lights on it is illegal and may lead to the suspension or denial of cell phone services to the offender, or legal action...
User Guide - Page 158

Upon termination of this mobile device to any names, marks, products, or services of any third-parties are provided solely as viruses, worms, Trojan horses, ... A WRITTEN EXPRESS LIMITED WARRANTY ACCOMPANYING YOUR DEVICE, ALL SOFTWARE PROVIDED BY SAMSUNG WITH THIS MOBILE DEVICE (WHETHER INCLUDED WITH THE DEVICE, DOWNLOADED, OR OTHERWISE OBTAINED) IS PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS,...
User Guide - Page 164

...managing 38 My Name Card 44 speed dials 42 Converter 82 D Data Settings 117 Directional Key 15, 17 Display backlight 101 Easy Set-up 100 external 14 language 109 settings 100 themes 102 Display / Touch-Screen 133 Do cell phones pose a health hazard?... dial font 105 messaging font 105 G Games 78 Getting Started 4 GPS 133 Groups 40 changing contact assignments 41 creating 40 sending messages 41 158
User Guide - Page 165

...16 Health and Safety Information 121 Home screen changing wallpaper 18 customizing banners 18 event status icons... M Making a call 29 Media Center Extras 79 Tunes & Tones 67 Memory (Phone) 119 Menu layout settings 103 Menu Numbers 23 Messaging 48 creating and sending text ...viewing by contact (threaded) 55 viewing by time 55 Mobile Web entering a URL 88 exiting 87 launching 87 navigating 88 options 91...

Samsung Knowledge Base Results

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  • General Support
    ... be inserted into the page. If you want to change fonts, select the tab (the fourth icon) in ...New Multimedia Messages •   Select the list to open and edit the multimedia messages created in the Phone and saved in specific phone models. Mobile Phone... File > A new multimedia message appears on the Phone model and communication service provider. But the maximum number...
  • General Support
    ... to the general public.  We manufacture the phones to the specifications of the individual service providers.  Once the phones are manufactured they are shipped to the respective providers for disbursement or sale.   For this reason, we refer you to the service provider of your choice, depending on the models, for information on becoming...
  • General Support
    ... enable or disable the Auto Key Lock Phone Lock In Phone Lock mode, you can answer calls, but the phone must be unlocked to place outgoing calls (except to save the Phone Lock setting Top Please contact your service provider for more information about the phone lock feature. The phone locks immediately and stays locked until the...

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