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Question posted by jabbarabdul10 on August 28th, 2015

Fuser Error And Toner Sensor Error

sir my machine samsung scx6345n shows toner sensor error and replace drum option. ihave already refil toner cartridge and replace the drum ink also but the option is still so please tell me what should i do now.

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Answer #1: Posted by zzed41 on August 28th, 2015 5:42 AM

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zzed41

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A few thing could cause toner error, the most common cause is the toner drive cam is twisted over time and will not slide out to meet the cam on the toner and you will loose toner drive. the fix is to order a new cam and replace it, a quick field fix is to remove the cam , insert a bit of cotton, like the cotton from a Q-tip, behind the spring so the cam would not retract and engage the toner box permanently thus provide a solid drive. , the second is a bad toner, the last and most unexpected cause is a bad drum that did not make good contact to the charger supply and has been losing developer,feel the back of the copy for developer, if you feel developer on the back of the page, it may have lost too much developer and the toner sensor cannot detect the toner level anymore. The SCX-6345 is a very serviceable box, good luck!

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Related Samsung SCX-6345N Manual Pages

User Manual (user Manual) (ver.3.00) (English) - Page 17

... • The figure above shows an SCX-6345N with this feature scans both sides of your machine. b. It is the hardware which enables the scan job. CCD (Charge Coupled Device) Lock: It is also used to hold the CCD module to prevent any damage when you move the machine. 1.2 These are the main components of a paper...

User Manual (user Manual) (ver.3.00) (English) - Page 21

... persists, call for service. Order a new toner cartridge. Refer to a major error. Green On The machine is totally empty. Red On • The drum cartridge is waiting the error to set up the machine or use the machine's functions. Check the display message. (Page 11.8) Blinking • A minor error has occurred and the machine is totally out of it switches to...

User Manual (user Manual) (ver.3.00) (English) - Page 22

... Authentication Optional Service Remote Service Print/Report tab (Page 9.7) Print Accounting Reports Report Job Status button This menu shows the job in process, in waiting, in depth or conveniently. Admin Setting lets you press the Machine Setup button on the control panel, the screen displays two menus. Machine Status Supplies Life tab (Page 9.1) Toner Cartridge Drum Cartridge Fuser Kit...

User Manual (user Manual) (ver.3.00) (English) - Page 79

... the printer properties. • Set the machine to : • View the device information and check its current status. • Change TCP/IP parameters and set up TCP/IP network parameters correctly, you on the cartridge to avoid touching this maintenance be replaced after their lifespan. 10 Slide the toner cartridge in the address field and press...

User Manual (user Manual) (ver.3.00) (English) - Page 89

... Fuser High Error Fuser Low Error Fuser unit error There is ). Install DeveloperDrum Cartridge The drum cartridge is not installed, or the CRUM (Consumer Replaceable Unit Monitor) in the cartridge is not properly connected. Install the staple cartridge following the steps explained on the back of the finisher door. (Page 13.2) If you want to adjust the option. (Page 9.2) Install Toner...

User Manual (user Manual) (ver.3.00) (English) - Page 90

... and turn it on again. Turn the machine off and turn it on the output tray. This message appears when you selected Stop at Non Genuine Drum, Replace Drum prompt. The drum cartridge installed is not a genuine cartridge. The toner cartridge installed is not a genuine cartridge. Install the Samsunggenuine toner cartridge. If this error message shows on again. Clear the jam. (Page...

User Manual (user Manual) (ver.3.00) (English) - Page 91

... Jam Paper has jammed in the cartridge has run out. Replace the toner cartridge with a Samsung-genuine drum cartridge. (Page 10.4) Replace toner Soemtimes the machine connot recognize refilled or reinstalled toner. If this error message shows on the screen again, cycle power. When the machine is on, jammed paper is in . When the drum replacement message appears on the screen...

User Manual (user Manual) (ver.3.00) (English) - Page 92

...into the Foreign Device. If the problem persists, replace the drum cartridge. Insert credit into the machine. •...machine off and turn it on again. Remove excess paper from the tray and reload it on the screen, if you select Continue, this message displays. Or replace a toner cartridge with a Samsung-genuine toner cartridge. (Page 10.3) Toner Sensor Error The drum cartridge...

User Manual (user Manual) (ver.3.00) (English) - Page 93

...exit. Possible cause Suggested solutions The machine is jammed. Select Samsung SCX-6x45 Series PCL 6 or Samsung SCX-6x45 Series PS as it ....machine, the DADF rubber pad may be replaced. Load paper. (Page 4.5) • The toner cartridge or the drum cartridge is not selected as the default printer. The machine is not installed. The connection cable between the computer and the machine...

User Manual (user Manual) (ver.3.00) (English) - Page 99

...option setting. Contact a service representative. Replace the toner cartridge, referring to solve out the problem. The fax machine...error has occurred. There may need from the StartUp Group, then restart Windows. "Fail To Print", "A printer timeout error occurred." Just keep waiting until the machine finishes printing. If the display shows the low memory message, delete any error...

User Manual (user Manual) (ver.3.00) (English) - Page 112

... 11.6 clearing paper from the exit area 11.6 clearing paper from the fuser unit 11.5 clearing paper from the multi-purpose tray 11.5 clearing paper from the optional tray 11.3 clearing paper from the stacker (finisher) 11.7 clearing paper from the toner cartridge 11.5 clearing paper from the tray1 11.2 clearing the original from...

User Manual (user Manual) (ver.3.00) (English) - Page 144

...replacement toner cartridge online. 3 Troubleshooting Guide You can view Help to Printer Specifications in your printer driver name → Smart Panel. Understanding Smart Panel If an error occurs while printing, Smart Panel appears automatically, showing the error..., the SyncThru Web Service window appears instead of the printer options you need to customize the printer's settings. NOTES: If...

Service Manual - Page 4

... and Replacement Parts 4-50 4.7 Option Installing 4-59 4.8 Display LED and Error Messages 4-61 5. Disassembly and Reassembly 5.1 General Precautions on Disassembly 5-1 5.2 Customer Replaceable Units 5-6 5.3 General Disassembly 5-13 6. Troubleshooting 6.1 Procedure of Checking the Symptoms 6-1 6.2 Solution 6-2 Continued 3.6 Paper Feeding 3-23 3.7 Toner Cartridge Specification...

Service Manual - Page 41

... Unit TRANSFER Roller bears and carries the toner of OPC Drum into recording medium. The detection signal of Frame unit, Feed unit, Transfer unit, Driving unit, Imaging, Cartridge, Fuser unit and High pressure member. 3.3.1 Engine Hardware Configurations 1) Main PBA It comprises integrated single unit with system. Samsung Electronics Service Manual 3-15 Lens with using LSU...

Service Manual - Page 51

... Pick-Up Leading edge of media does not leave Exit Sensor within a certain time after touching Regi Sensor 1. Open side cover 2. Remove jammed paper Registration Duplex Jam2 Sensor 4-2 Service Manual Samsung Electronics Pull out cassette 2. Remove jammed paper Exit Sensor Fuser OPC Regi Sensor Registration Photo Jam 2 Duplex Jam 1 Duplex Jam 2 Duplex Jam 0 Trailing edge of media...

Service Manual - Page 71

... print quality by feature contents. When the backlight blinks rapidly, the machine is waiting the error to be used. Copy: Enters the Copy menu. Logout: Logs out from the computer. A minor error has occured and the machine is printing data. Order a new toner cartridge. The toner cartridge is totally empty. The drum cartridge is low. The front cover is open.

Service Manual - Page 113

... a Samsung-genuine drum cartridge, designed for your machine. Clear the jam. Alignment & Adjustments Display Meaning Suggested solutions GUI to reinstall the toner cartridge. The toner cartridge is not installed or the CRUM (Consumer Replaceable Unit Monitor) in the cartridge is a problem in the cartridge is already installed, try to reinstall the drum cartridge. Turn the machine...

Service Manual - Page 114

.... Replace a drum cartridge with a Samsung-genuine drum cartridge. Alignment & Adjustments Display Meaning Suggested solutions Non Genuine Drum, Replace Drum Non Genuine Drum, Replace Drum1 Non Genuine Toner, Replace Toner Non Genuine Toner, Replace Toner1 Output Bin full Paddle Fault Paper Sensed in the DADF. message appears on the screen and if you select Stop, this error message shows on...

Service Manual - Page 115

... displays. Turn the machine off and turn it on the screen again, cycle power. If the problem persists, replace the drum cartridge. Insert credit into the Foreign Device. 4-66 Service Manual Samsung Electronics Stapler is in the cartridge has run out. Toner Page Count Reached, Replace Toner1 Toner Sensor Error The toner page count has expired. The drum cartridge has some mechanical...

Service Manual - Page 151

... connections. Repair the printer software. The machine is not installed. See the printer driver help screen. Reduce the complexity of the print settings are using a different printer cable. Select Samsung SCX-6x45 Series PCL 6 as the default printer. Load paper. • The toner cartridge is malfunctioning. If a system error occurs, contact your Windows. The connection...

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