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Samsung NE63A6711SS/AA Support Question

Samsung NE63A6711SS/AA Support Question

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Question posted by stevemckendall on February 6th, 2022

Samsung Range, Model Ne63a6711ss/aa - Power Supply Cord

Hello. Regarding the 6.3 cu. ft. Smart Freestanding Electric Range with No-Preheat Air Fry, Convection+ & Griddle in Stainless Steel, as listed at https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-no-preheat-air-fry-convection-griddle-in-stainless-steel-ne63a6711ss-aa/ - does the "Install Range - Electric" service option that's available for purchase, along w/such, include a 3-prong electrical cord, which will be needed for installation of that range, to my 3-prong electric outlet? If so, can you PLEASE provide me with the relevant brand name, model number and specifications of that cord, as well as a link to such, so that I may actually see the cord, before purchasing? And of the cord is not provided with the installation service, would then you please provide me with those relevant details, as pertaining to such, for separate &/or additional purchase?

Current Answers

Answer #1: Posted by akanetuk1 on March 27th, 2022 4:54 PM
akanetuk1

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February 6th, 2022

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Please contact the manufacturer, Samsung on this issue. They will assist you base on your location, and service centers near by. Send an email to the list below:

Related Samsung NE63A6711SS/AA Manual Pages

Installation Guide - Page 1

... leave these instructions with the appliance. Important note to the consumer Keep these installation instructions before installing the range. • Remove all packing materials from the oven compartments before connecting the electrical supply to prevent power from being switched on an elevated base. Install_NE63A6711_DG68-01359A-00_EN+MES.indb 1 DG68-01359A-00 2021-01-04...
Installation Guide - Page 3

...out from the floor to the underside of 15" is greater than no.28 MSG of sheet steel, 0.015" of stainless steel, 0.024" of aluminum, or 0.020" of burns or fire caused by the cooktop glass... or door handle. The counter top around the cut -out. Level the range using the four leveling legs so ...
Installation Guide - Page 4

... LinE Reconnect the power connection properly, and the message disappears. English 2021-01-04 7:08:25 Check with your local utilities for use an extension cord with the proper voltage and frequency, and be supplied with this appliance. Use only a 3-conductor or a 4-conductor UL-listed range cord. Care should be marked for electrical codes which apply in...
Installation Guide - Page 5

... of power-supply-cord kit and circuit protection Range rating, watts 120/240 volts 3-wire 120/208 volts 3-wire 8750-16500 7801-12500 Specified rating of powersupply-cord kit and circuit protection, Amps 40 or 50 A Diameter (inches) of range connection opening in the center of the terminal block. Installing the power cord Conduit connection plate Power cord For power cord installations...
Installation Guide - Page 6

...ground screw into the power cord ground wire terminal ring, through each power cord terminal ring and into the frame of the range. 4. Go to ... terminals of the terminal block. Live 1 - On certain models, the wire will need to be connected to the lower left... a 4-wire power cord Ground strap Live 1 Black White Red Neutral terminal WARNING The neutral wire of the supply circuit must be...
User Manual - Page 5

...range Overview What's included Before you begin Energy saving tips Surface cooking About surface cooking How to set the appliance for surface cooking Using the proper cookware Choosing the proper cookware Griddle... the oven racks Baking Convection baking Convection roasting Broiling Air fry 6 Using the special function Using the keep warm feature 21 Using the smart control feature 21 Using ...
User Manual - Page 6

... use common sense, caution, and care when installing, maintaining, and operating your range to prevent the risk of fire, explosion, electric shock, or personal injury when using your service agent or the manufacturer about problems that you and others. Call a Samsung service center for future reference. www.P65Warnings.ca.gov. WHAT YOU NEED...
User Manual - Page 8

The introduction of fresh air at self-cleaning temperatures may lead to a burst of flame from the appliance before operating it must ...may result in severe burns. • If the oven is heavily soiled with the controls or any part of the range. • If the power cord is damaged, it . Never wear loose-fitting or hanging garments while using the oven again. SAVE THESE INSTRUCTIONS 8 ...
User Manual - Page 13

... cycle. Birds are extremely sensitive to a well-ventilated room. • Clean only the parts listed in this manual in the self-clean cycle. Excessive amounts of grease may ignite, leading to ...filter. • When flaming foods under the hood, turn the oven off and disconnect the power supply. Move birds to the fumes released during an oven self-clean cycle. VENTILATING HOOD •...
User Manual - Page 14

... If the cooktop should be hot even though they have a qualified technician install the range may result in electric shock, fire, an explosion, problems with caution. If a wet sponge or cloth ... oven for play and injure themselves. • Install your dealer immediately. • Plug the power cord into a properly grounded outlet with the product. If there is used to a hot surface. ...
User Manual - Page 15

... liquid, please contact your nearest Samsung service center. This may result in electric shock or fire. • Do not pull or excessively bend the power cord. • Do not twist or tie the power cord. • Do not hook the power cord over a metal object, place a heavy object on the power cord, or insert the power cord between objects. - This may result...
User Manual - Page 16

... of the appliance. - Failing to do so may cause a spark and result in electric shock or fire. • Do not touch the power cord with your nearest Samsung service center. - If the oven needs to be repaired, contact an authorized Samsung service center near you. • If you remove the wrapping and this may spread...
User Manual - Page 21

English 21 Introducing your new range Introducing your new range Overview What's included 02 01 03 04 06 07 08 09 10 ...) 05 Storage drawer 08 * Oven light 03 Glass surface 06 Door latch 09 Convection fan 11 Gasket Wire racks (2) * Air fry tray (1) * Griddle (1) * NOTE If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-726-7864).
User Manual - Page 30

... Cook Time at any time. (After selecting the cook mode, during preheating, after preheating.) 3. Enter the time you want , e.g., 375 °F, using ...convection roast, air fry, dehydrate, or self-clean). • You can set the cooking time for delay start 1. Press Delay Start. 6. How to set the keep warm feature. (Refer to turn off automatically when the door is done, the range...
User Manual - Page 47

...; The vent is moved for 30 to using the STAINLESS STEEL APPLIANCE CLEANER or POLISH. Shake the bottle of STAINLESS STEEL APPLIANCE CLEANER or POLISH well. 2. Place a small amount of STAINLESS STEEL APPLIANCE CLEANER or POLISH on any of these surfaces. Maintaining your range is important for proper air circulation. They can scratch. It will scratch the surface...
User Manual - Page 48

...://www.samsungparts.com/Default. Care should be dull. NOTE • To order graphite lubricant., call Samsung customer care at 1-800-SAMSUNG (726-7864) or visit our homepage (www.samsung.com/us/support, www. Air fry tray To keep the Air fry tray clean, remove them from the cavity, and soak them in water. Then, scour soil off...
User Manual - Page 53

... the oven and the bulb are square and provide sufficient room for installation. Installation Problem The range is interfering with your oven light bulb, disconnect the electrical power to be not level. Insure the cabinets are cool. Troubleshooting Samsung works hard to turn it from its socket. 5. The appliance must be accessed for a solution...
User Manual - Page 54

...cookware and the surface of cleaning. This is obtained. The cooktop is hot and the model features a lightcolored cooktop. These agents may be blown or a circuit breaker may appear ...a system failure. Use the range as a result of the cooktop. Do not use cookware with rough bottoms was used on and off to maintain the power setting. Cookware with smooth bottoms...
User Manual - Page 58

... temperature rises abnormally high. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. There is a short in the control key. Cover food...present in improperly, "bAd LinE" appears on the display. This error message appears if the power cord is plugged in the drawer. If this does not solve the problem, call for service. ...
User Manual - Page 59

... request as supplied and distributed by (i) use your product; In addition, damage to the glass cooktop caused by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered...SAMSUNG; THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as proof of household electrical...

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ...;Computer Monitor If you need to get the TV serviced. Make sure that the source you try the following: Check the power cord on your computer to make sure that the power cord is turned on when you are trying to your problem, most likely the power supply in . Press the Source button on the keyboard. To...
  • General Support
    ...if necessary. If the recommendations above do not resolve your problem, most likely the power supply in the outlet and that the outlet is plugged into. Go to your fuse box ... on the TV. If your television needs service. Check to fill out an online service request. Replace the batteries in , and then try the following: Check the power cord for additional recommendations.
  • General Support
    ... connecting to an electrical outlet.  ...EN50371. Important information regarding Bluetooth Connectivity and ... to home. this... product Power Supply and Charging...cellphone. For A List Of Additional General FAQs...installed and used in the package. MP3 player, Discman, laptop or other audio players.  Please disconnect Bluetooth Connection with any interference received, including...

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