Samsung N310 Support Question

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Question posted by ralphstegall on November 26th, 2011

How Do I Contact The Tech Department Of Samsung Laptops?

I am having trouble with my laptop, and do not know what is going on. And am having trouble getting Best Buy to do anything about it.

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Answer #1: Posted by techie12330 on November 27th, 2011 1:43 AM

techie12330

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November 8th, 2011

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Here the info that you requested:

http://www.samsung.com/us/support/owners/product/NP-N310

Related Samsung N310 Manual Pages

User Guide - Page 5

...Start Content included in this section includes helpful information to use the function. Samsung Electronics shall not be liable for Operating System Support If a problem occurs ...using a function. The information in this section includes information required about the function. Samsung Electronics Co., Ltd. owns the copyright of this document is subject to change without ...

User Guide - Page 7

...) Q. A.- T he capacity representation of the manufacturer is smaller than the actual capacity because Samsung Recovery Solution uses a hidden area of about 5~20GB of the HDD in Windows is different from... occupy a certain area of the HDD outside of Windows. - For models with Samsung Recovery Solution, the HDD capacity representation in Windows may be smaller than the actual capacity...

User Guide - Page 8

Troubleshooting Using Samsung Recovery Solution 118 Reinstalling Windows 7 133 Reinstalling Windows XP 138 Questions... Password 105 Changing the Boot Priority 108 Upgrading Memory 109 Battery 111 Using the Security Lock Port 116 Chapter 4. Getting Started Product Features 2 Before You Start 3 Contents 7 Safety Precautions 8 Proper Posture During Computer Use 24 Important ...

User Guide - Page 9

... operating conditions specified in that location for a long time. Since these are commonly applied to do so may differ from the actual product. Failing to Samsung Computers, some figures may result in injury. Warning Failing to follow instructions marked with this symbol may cause an increase in the internal temperature of...

User Guide - Page 11

... This may cause electric shock or fire. If the power cord or power outlet makes a noise, disconnect the power cord from the wall outlet and contact a service center. Warning Failing to follow instructions marked with a ground terminal. Failing to do so may result in electric shock or fire. Failing to keep...

User Guide - Page 12

... the device within the computer may cause the screen to flicker. Connect the power cord to an incomplete contact. Using another adapter may result in fire. 11 If the cord is damaged, there is a danger...water enters the power input jack, AC adapter or the computer, disconnect the power cord and contact the service center. Do not place heavy objects or step onto the power cord or AC adapter...

User Guide - Page 13

... explosion or fire. Take care that the computer vents (on a pillow or cushion, etc, and do not use an authorized battery and adapter approved by Samsung Electronics. Warning Failing to follow instructions marked with floor heating as it may cause the computer to be oveerheated. Battery Usage Related Keep the battery...

User Guide - Page 15

... result in a fire. There is a danger of the battery or there is a funny smell coming from the battery, remove the battery from the computer and contact a service center. Warning Failing to touch the battery terminal (metal parts). If a metal object touches the battery terminals, it may cause excessive current flow and...

User Guide - Page 16

... cause personal injury and even fatality. There is broken or dropped, disconnect the power cord and contact a service center for long periods of time while a part of electric shock or damage to ...the product. Do not use your notebook PC for a safety check. There is making direct contact with it . Warning Failing to follow instructions marked with this may cause fire or electric shock. ...

User Guide - Page 17

... in damage to do so, may cause personal injury and even fatality. There is a danger of children as they could touch and/or swallow it , contact a doctor immediately. 16 If a child has swallowed it . If you are disassembling a notebook computer, make sure to follow instructions marked with this symbol may cause...

User Guide - Page 20

... the manual. Failing to do so may cause an explosion. inside a vehicle during the summer). Contact with a metal may cause excessive current and a high temperature and may cause slight injury or damage to the product. Authorized Samsung Repair Centers will carry out safety checks after repairing the product. There is a danger of...

User Guide - Page 21

... case of data. If your computer is turned off , disconnect the power cord from the wall outlet and phone line from the wall outlet and contact a service center. Close the LCD panel only after checking if the notebook computer is a notebook computer, make sure to the connectors or ports of electric...

User Guide - Page 31

... rich environments, or industrial areas. To reduce the risk of batteries that you cannot use only No. 26 AWG or larger telecommunications line cord. Contact the Samsung Helpline for information on how to dispose of fire, use or recharge any longer. Replacement Parts and Accessories Use only replacement parts and accessories recommended...

User Guide - Page 32

... . The laser devices in these components are classified as "Class 1 Laser Products" under a US Department of procedures other than those specified in this manual may result in hazardous radiation exposure. Should the unit ever need servicing, contact an authorized service location.  Laser Safety Note: Use of controls or adjustments or performance...

User Guide - Page 42

...Repairs to certified equipment should be made by the supplier. Contact the appropriate inspection authority or an electrician, as appropriate.... individual service may give the telecommunications company cause to request the user to disconnect the equipment. The Department does not guarantee the equipment will operate to the requirement that compliance with an IC-compliant modem) ...

User Guide - Page 43

..., Fangzhou Road, Suzhou Industrial Park, Jiangsu Province, 215021, China Tel:+86-512-6253-8988 For the web or the phone number of Samsung Service Centre, see the Warranty or contact the retailer where you purchased your product. 42 This equipment also carries the Class 2 identifier. The following information is only applicable to...

User Guide - Page 48

... event of this equipment can use only. France For Metropolitan departments: 2.400 - 2.4835 GHz for indoor use. 2.400 - 2.454 GHz (channels 1 to differences between the individual PSTNs provided in which... of the DTMF signaling is by the symbol indicates compliance of problems, you should contact manufacturer Technical Support. 47 "CTR 21" for Pan-European single terminal connection to ...

User Guide - Page 101

... in 8 levels. The LCD brightness can change up to User Control. 3. Therefore Samsung observes and manages the following dot principles: - Combination of Bright and Dark : 4...ress the F10 key to save battery power consumption.  LCD bad pixels principle of laptop computer Samsung observes the specifications regarding strict quality and reliability of LCD. Bright dot : 2 or less...

User Guide - Page 106

... Security menu in the BIOS Setup. 105 Setting a Boot Password When setting a password, you have forgotten your password. Do not lose or forget your password, contact a Samsung service center. By configuring a password, you can restrict system access to authorized users only and protect data and files saved on or to use the...

User Guide - Page 166

Intel, ATOM/ Pentium/...registered trademarks of SRS Labs, Inc. TruSurround XT technology is incorporated under license from the laptop speakers or headphones. is a trademark of SRS Labs, Inc. is a trademark of ...SRS Labs, Inc. ENERGY STAR® Partner As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets the ENERGY STAR® guidelines for crisp detail. CS...

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...a DOS environment. If you don't know what motherboard or Serial ATA controller you...get the Serial ATA driver disk, contact the manufacturer of the most common motherboard and driver manufacturers. THIRD PARTY WEBSITES: Samsung references third party websites as an informational service only; Samsung makes no representations whatsoever about the content of any of the manufacturer to go...
General Support
Complete RMA form from Samsung. If the problem persists, our tech support representative will refer you to process RMA. If any problems with ...Authorized Service Center for a refund or exchange. Above information can either be provided; After 30 days, you can contact tech tech support or use on-line self troubleshoot tools to resolve any of our service center is required to process RMA...