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Samsung HM-1900 Support Question

Samsung HM-1900 Support Question

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Question posted by mnrm815 on January 27th, 2015

Headset Not Working For Calls

My headset is paired with my phone properly. It is powered on. The volume is turned up. I can hear the voice prompts and audio but when I try to make or answer a call I can't hear the person I'm calling and they can't hear me.

Current Answers

Answer #1: Posted by Brainerd on January 28th, 2015 4:16 PM
Brainerd

Member since:
May 24th, 2014

Points: 759,630
100
points
Hi, please try another headset to see if the provlem is with the phone or the headsets. If the second headsets works then it oj if it doesnt the phone needs to be tajen to a repair shop.


I hope this helps you!
Please press accept to reward my effort or post again with more details if not satisfied.
Regards, Brainerd
Answer #2: Posted by Brainerd on January 28th, 2015 4:16 PM
Brainerd

Member since:
May 24th, 2014

Points: 759,630
100
points
Hi, please try another headset to see if the provlem is with the phone or the headsets. If the second headsets works then it oj if it doesnt the phone needs to be tajen to a repair shop.


I hope this helps you!
Please press accept to reward my effort or post again with more details if not satisfied.
Regards, Brainerd

Related Samsung HM-1900 Manual Pages

User Manual Ver.1.0 (English(north America), Spanish(north America)) - Page 1

... make modifications to an authorized phone ... call Samsung Customer Care at SAMSUNG's sole option, use of SAMSUNG; Headset...promptly repair or replace the defective Product. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S EXCLUSIVE REMEDY. If SAMSUNG determines that date: Phone... be relied upon proper use of any ...
User Manual Ver.1.0 (English(north America)) - Page 1

... and red then turns off during a call, the call will turn Multi-point feature on In Pairing mode, press and hold the Volume up to 20 seconds. • The Bluetooth phone you are going to wear the headset. liquids can cause hearing damage. Excessive exposure to loud sounds can cause serious damage. Make sure the headset is low The headset indicator light...
User Manual Ver.1.0 (English(north America)) - Page 2

... you receive calls on both volume buttons simultaneously to pair. Disconnecting the headset Turn off the headset or use the Bluetooth menu on the secondary phone: • Press the Talk button twice. Using call functions • Available call comes in radio frequency power than a typical mobile phone. To redial the last number dialled on your phone will hear "Voice prompts is...
User Manual Ver.1.0 (Spanish(north America)) - Page 1

... malfunction and increase the risk of electric shock. Charging the headset This headset has a rechargeable internal battery which ear you turn it will cause the battery performance to loud sounds while driving may not be connected to answer or end a call. Make sure the headset is paired with a phone. If charging does not begin, unplug the travel adapter and...
User Manual Ver.1.0 (Spanish(north America)) - Page 2

... current status of the Talk button. Disconnecting the headset Turn off To turn the voice prompts on In Pairing mode, press and hold the Volume up or down button for 3 seconds. To redial the last number dialled on the primary phone: • Press and hold and answer a second call comes in your phone will hear "Voice prompt is protected under international copyright laws. Some...

Samsung Knowledge Base Results

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  • General Support
    .... or "OK". Connecting the paired headset to the phone  If two Bluetooth Devices are unable to increase or decrease the volume level. The headset may read documents.  Before answering calls, consider your headset Turning the Headset On or Off Pairing the headset with the headset.  When you "end" Making a call Redialing the last dialed number Press and...
  • General Support
    ... to turn off Pairing the headset with your headset while driving, follow the phone user's guide. To use or misuse of its literature, indicates that you have been paired, via the headset. Answering a call When a call . Using options during playback. At very high volumes, prolonged listening to the headset. Press and hold [+] or [-] to rain or other devices You can make the...
  • General Support
    ... your Bluetooth phone Wearing the headset Making a call Ending a call Answering a call Adjusting the volume BASIC OPERATIONS (cont.) Switching on the indicator light. If pairing was originally purchased or qualified service center. In general, you will work ? Press and hold [+] or [-] to the following your Bluetooth phone to re-attempt pairing. Say the name of the person you can take...

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